Quadruple Room
Check availability

Reviews of Alhambra Suites

3 out of 5
Alhambra Suites
Calle Espoz y Mina 8, 2nd Floor, Madrid, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 580 reviews" "
Rating 8 - Good. 219 out of 580 reviews" "
Rating 6 - Okay. 75 out of 580 reviews" "
Rating 4 - Poor. 18 out of 580 reviews" "
Rating 2 - Terrible. 12 out of 580 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024

10/10 Excellent

tahimi, miami

Travelled with partner
Liked: Amenities
Great staff! Delicious breakfast ♥️ Clean and confortable! Fully recommended
Stayed 3 nights in Apr 2024

8/10 Good

Joseph, Auburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024

10/10 Excellent

Hossam

Stayed 3 nights in Mar 2024
Response from H.Alhambra on 25 Apr 2024
Gracias por el comentario.

8/10 Good

Yadira Rios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very conveniently located
Stayed 2 nights in Mar 2024
Response from H.Alhambra on 29 Mar 2024
Thank you for your review.

8/10 Good

fadi

Travelled with family
Liked: Cleanliness
Great location. But the room is small
Stayed 2 nights in Feb 2024
Response from H.Alhambra on 16 Mar 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Keiko

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Walls are thin so I we heard noise every time people use toilet and shower.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the staff are super helpful & it's located in a great area that is accessible for all of Madrid.
Stayed 1 night in Jan 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Luciane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No parking close available e the only only one costs 2 nights 75 euros It would better pay more for a hotel with parking
Stayed 2 nights in Nov 2023

6/10 Okay

Mauricio

Travelled with group
Liked: Staff & service
No tiene acceso directo al hotel, los elementos del baño muy viejos, la puerta de vidrio del baño no da privacidad dentro de la habitación, no era como la fotografía
Response from H.Alhambra on 21 Nov 2023
Gracias por su comentario.

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very well located in the historic center of Madrid and less than 100 meters from Plaza del Sol. Room looked renovated with a big and confy bed. Bathroom is not big but shower is good enough with a ceiling shower head. Breakfast is just ok and it has a couple of incoveniences. First, breakfast is in a restaurant around the block and not in the hotel itself which is a problem if there is bad weather. Second, there are not juice, coffee or water dispensers available. You have to ask the waiter for these which is really a drag because you have to wait for them to attend to you. Breakfast cost 15 Euros and we think that for this price these dispensers should be available. This was our last stop in a 7 cities, 5 countries European trip and was the only hotel where we found this situation.
Stayed 2 nights in Nov 2023
Response from : on 15 Nov 2023
THANK YOU.

6/10 Okay

Blanca

Stayed 2 nights in Nov 2023
Response from H.Alhambra on 5 Dec 2023
Gracias por su valoración.

10/10 Excellent

Dago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay right in the center of madrid
Stayed 1 night in Nov 2023
Response from H.Alhambra on 21 Nov 2023
thank you for your review

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location - Ask for Interior courtyard room
Our stay at this hotel was enjoyable because the location was excellent. I must tell you that the photos of the rooms are very misleading. I know rooms are small in Europe but this room was nothing like the photos. We were unable to open either of our larger( 24") suitcases because there was no room except on the beds. Otherwise the staff were very helpful and the location was right in the centre of things.
Stayed 4 nights in Oct 2023
Response from : on 28 Oct 2023
THANK YOU SO MUCH.

4/10 Poor

miho

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a nice hotel. I know I didn’t pay a lot, but still, I would expect a better bathroom & some coffee/tea machine in the room. Changed sheets and bed linen had stains, wall in the bathroom had stains, shower didn’t have a door all the way, so the water gets everywhere by the toilet. The location was convenient, but my local friend called it as a hostel, rather a hotel…and I would agree. Also the view was not great. The hallway sound traveled so loud, no ventilation either. Front people not always present either. People left luggages before/after? Check ins, but I wasn’t confident how safe that was. Breakfast was descent. I wish, though, they change menu a bit every day. People at the restaurant were nice. I will try to upgrade where I will be staying next….
Stayed 3 nights in Oct 2023
Response from : on 26 Oct 2023
GRACIAS.

8/10 Good

Jose

Travelled with partner
Liked: Amenities
Very good
Stayed 3 nights in Oct 2023
Response from : on 24 Oct 2023
THANK YOU SO MUCH.

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Excellent location, not much else
We needed a place to stay very close to Sol. This was one of the very few places available. It was very noisy and not really comfortable. Also, for some reason, the room was not visited by housekeeping after the first night. Front desk staff is curtious and helpful, but I expected a bit better establishment. I don't think I would book again if I can find an alternative.
Stayed 2 nights in Oct 2023
Response from : on 24 Oct 2023
THANK YOU.

8/10 Good

Craig, Palm Desert

Stayed 3 nights in Sep 2023
Response from : on 25 Oct 2023
GRACIAS POR SU VALORACION!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple from Finland
Very friendly and service-minded staff. Always helpful and proactive. District a bit party-zone (which can be a plus or minus depending on what you are looking for). Nicely located next to Plaza Sol with good connections. Royal Palace and Plaza Mayour in walking distance.
Stayed 4 nights in Sep 2023
Response from H.Alhambra on 25 Sept 2023
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
One night Sep. 2023
Al Hambra reservation information (made it clear it was on the second floor) helped to not choose the Al Hambra hostel. My partner did not like the proximity to Puerta del Sol due to the noise. Location was beneficial because so many restaurants on your doorstep. Same for the metro. In my room, there was no sink in the bathroom. It is in the main room area. Breakfast was nice
Stayed 1 night in Sep 2023
Response from : on 14 Sept 2023
THANK YOU SO MUCH.

6/10 Okay

Eseohe

Travelled with group
Liked: Staff & service
Lovely staff who are extremely helpful and willing to address concerns, but a bit shabby
Stayed 3 nights in Aug 2023
Response from H.Alhambra on 21 Aug 2023
Hello,Thank you for your overview.Kind regards,

10/10 Excellent

Rosemary

Stayed 2 nights in Aug 2023
Response from : on 15 Aug 2023
GRACIAS POR SU VALORACION!

8/10 Good

Xiaoqian

Stayed 2 nights in Aug 2023
Response from H.Alhambra on 29 Aug 2023
Thank you for your review.

4/10 Poor

Biplob

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There is work going on at the property and no taxi or transport to the street which means if you have luggage you are pretty much have to struggle to bring in the luggage to the hotel.
Stayed 1 night in Jul 2023
Response from H.Alhambra on 17 July 2023
thank you for your review.

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, great location, terrible Wifi
The hostal is located in a great place, the rooms area confortable and pretty, however the WiFi is terrible, and that is not acceptable now, as is indispensable for a lodging to have good internet
Stayed 3 nights in Jun 2023
Response from : on 3 July 2023
THANK YOU SO MUCH.

2/10 Terrible

Roland, Yorktown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Jun 2023
Response from : on 3 July 2023
Gracias.

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from : on 30 June 2023
GRACIAS POR SU VALORACION!

10/10 Excellent

dom

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern secure rooms near plaza Sol w 24 hr access. Incl reasonable breakfast. Room incl air conditioning (essential), WiFi, TV, small fridge & safe. Friendly helpful staff.
Stayed 3 nights in Jun 2023
Response from : on 29 June 2023
THANK YOU SO MUCH.

10/10 Excellent

Leah

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
This place was excellent. Clean. Check-In and Out was straightforward. Great location for touristy things within walking distance. They stored our luggage the first day till check in time. We had a room with 4 twin beds and depending on how much luggage you have it maybe tight. We each had a carry on and personal item and were fine. Breakfast a nice bonus. The city was doing construction on the street in front of hotel but was not able to hear it in our room. Would definitely stay here again.
Stayed 2 nights in Jun 2023
Response from : on 21 June 2023
THANK YOU SO MUCH.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific place
I highly recommend Alhambra Suites! It's in the center of things in Madrid, but just off Puerta del Sol, so not crazy loud. During my stay (June 2023), there was construction on the street but the staff made the inconvenience no problem by assisting with getting taxis where cars temporarily couldn't travel. Super clean. Spacious room. Free breakfast right around the corner(s) -- might be a challenge for those with mobility issues (walking, stairs) -- but only to the breakfast restaurant which is just off-site. Terrific place!
Stayed 4 nights in Jun 2023
Response from : on 19 June 2023
THANK YOU SO MUCH.

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Madrid, great location! Not a fancy hotel and modest breakfasts. All in all, good choice to stay.
Stayed 2 nights in Jun 2023
Response from : on 19 June 2023
THANK YOU SO MUCH.

2/10 Terrible

Munira I

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
One of the worst hotels I’ve lived in. Zero amenities, no phone, the street is under repairs so no car access. Not even a tissue box in the room. Dark, dingy and most uncomfortable.
Stayed 4 nights in Jun 2023
Response from H. Alhambra Suites on 17 June 2023
Its a shame that youdidnt enjoy at our place.The maintenance work outdoors coincided with your trip, in any case, the street is pedestrian.We would like to clarify that all our rooms are equipped with various amenities, in fact, I personally provided them during your stay.Best wishes

8/10 Good

Mazuze Beatriz

Stayed 2 nights in Jun 2023
Response from : on 30 June 2023
GRACIAS POR SU VALORACION!

8/10 Good

Georgia

Travelled with family
Not the properties fault but there is major construction on the road the hotel is on. The shower is a walk in shower and no matter how hard you try water ends up all over the floor. Staff was very friendly and helpful. Great location!!
Stayed 3 nights in Jun 2023
Response from : on 8 June 2023
THANK YOU SO MUCH.

6/10 Okay

ALFONSO

Stayed 1 night in Jun 2023
Response from : on 28 June 2023
GRACIAS POR SU VALORACION!

2/10 Terrible

Silvia

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Small rooms without windows, terrible breakfast
Stayed 2 nights in Jun 2023
Response from H.Alhambra on 7 June 2023
Gracias por su cometario.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; good deal
Great location. Staff helpful and friendly. Breakfast included and just round the corner from the hotel exceeded expectations in range and quality choice. Would stay again.
Stayed 3 nights in May 2023
Response from : on 15 May 2023
THANK YOU SO MUCH.

10/10 Excellent

Amaila

Stayed 3 nights in Apr 2023
Response from : on 16 May 2023
GRACIAS POR SU VALORACION!

8/10 Good

Veneranda Sibayan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to all interesting points to visit.
Stayed 2 nights in Apr 2023
Response from : on 22 Apr 2023
THANK YOU SO MUCH.

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff! Located in a very good area. Overall experience was AWESOME!!! Big kudos to John for arranging a Taxi to take me to the airport and driver Ishmael was on time!
Stayed 2 nights in Apr 2023
Response from : on 5 Apr 2023
THANK YOU SO MUCH.

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
very nice!
went to visit my boyfriend who is studying abroad. very nice room, cleaning service was timely every day and very efficient. would stay here again if I travel back to Madrid!
Stayed 8 nights in Mar 2023
Response from : on 27 Mar 2023
THANK YOU SO MUCH.

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from : on 27 Mar 2023
MUCHAS GRACIAS POR SU VALORACION!

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2023
Response from : on 14 Mar 2023
MUCHAS GRACIAS POR SU VALORACION!

10/10 Excellent

Regiane

10/10 Excellent

Alex, Beacon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the place was nice.
Stayed 1 night in Oct 2022
Response from : on 25 Oct 2022
THANK YOU SO MUCH.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, decente y limpio y bien ubicado Pero el desayuno no cambia día a día, personal del restaurante algo estresado!
Stayed 2 nights in Oct 2022
Response from : on 16 Oct 2022
MUCHAS GRACIAS POR SU VALORACION!

4/10 Poor

MICHAEL, FORT WORTH

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was not as advertised. It is not a 3-star hotel. It's a hostel. The staff was very nice, the place was clean. Our room was tiny, not even enough room to open our suitcases. No amenities. The free breakfast is at a restaurant down the street and is marginal at best. Lots of noise. Old and worn, superficially nice. Would not return or recommend.
Stayed 4 nights in Oct 2022
Response from : on 13 Oct 2022
THANK YOU.

10/10 Excellent

Germaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were amazing & very helpful
Stayed 2 nights in Oct 2022
Response from : on 10 Oct 2022
THANK YOU SO MUCH.