Hotels with Pool & Resorts in Madison from AU$57

"We stayed for a weekend. Upon arrival, we got checked in. Got to our room, the key wouldn't work. Husband took the key to the front desk (we stayed and waited in the hallway with our luggage). Front desk person told him to give him a min to check others in. Husband told him to just come up when he was done. He didn't want to leave us alone in the hallway (me and 2 children). We waited about 10 min. Husband had to go back down to get him. He was sitting on the counter top on his phone. He came up with a drill. Did some drilling on the card entry and we eventually got in. We had to ask for more towels. There was no soap in the bathroom or trash can. The tub had hair in it. There was a red stain on the floor. A set of blinds didn't work. After we left, noticed a larger than expected charge to my card for parking. We were charged extra for an "oversized vehicle" of which we weren't told. Overall, this hotel needs some serious updates. We won't be staying at this location again. "

"Ok "

"The turn into the hotel is terrible it only allows you to turn one way. This resulted in me having an accident."

"Hotel very nice and clean. Front desk staff helpful."

"Very clean breakfast was amazing. And staff went above and beyond excellent customer service will stay again."

"Everything was wonderful "

"Unfortunately the small fridge did not work properly and we had to throw away all of our food. The TV did not work properly either with no guide on it. My sisters room had all sorts of stains on the carpet along with stains on her towels. I will say the staff was absolutely fantastic and friendly. None of these things were in their control. "

"Yea the breakfast was fresh and warm, the kitchen in the room was very clean. Overall we always love staying at Staybridge hotels"

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