The Westin Jackson provides an upscale retreat in Downtown Jackson's heart. Visitors rejuvenate at Soul Spa or enjoy Southern cuisine at Estelle Wine Bar & Bistro. The indoor pool offers relaxation after exploring the city, while WiFi and attentive staff enhance the stay.
Located in Jackson, The Westin Jackson is in the city centre. Lamar Life Building and Mississippi War Memorial Building are local landmarks, and travellers looking to shop may want to visit Metrocenter Mall and Renaissance at Colony Park. Looking to enjoy an event or a game while in town? See what's happening at Mississippi Coliseum or Lee E. Williams Assembly Center. Visit our Jackson travel guide
407 South Congress Street, Jackson, MS, 39201
What's nearby
Mississippi Museum of Art
6 min walk - 0.6 km
Mississippi Governor's Mansion
7 min walk - 0.6 km
Jackson Convention Complex
8 min walk - 0.7 km
Mississippi State Capitol
14 min walk - 1.3 km
Mississippi Civil Rights Museum
11 min walk - 1.0 km
Getting around
Jackson Station
13 min walk
Jackson, MS (JAN-Evers Intl.)
16 min drive
Restaurants
Hal & Mal's
7 min walk
Martin's Downtown
5 min walk
Mayflower Cafe
12 min walk
4th Avenue Lounge
6 min walk
El Centro Grill
4 min walk
About this property
The Westin Jackson
Upscale hotel located in Downtown Jackson
Dry cleaning/laundry services, a bar and a health club are just a few of the amenities provided at The Westin Jackson. Treat yourself to a facial, a body treatment or a massage at Soul Spa, the on-site spa. The on-site local cuisine restaurant, Estelle Southern Table, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a business centre and a hot tub, guests can connect to free WiFi in public areas, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
An indoor pool
Full breakfast (surcharge), valet parking (surcharge) and express check-out
Express check-in, a 24-hour front desk and a lift
Luggage storage, a ballroom and a banquet hall
Guest reviews say great things about the helpful staff
Room features
All 203 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as safes and WiFi.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with rainfall showers and hairdryers
Free infant beds, coffee/tea makers and daily housekeeping
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
Limited on-site valet parking
Food and drink
Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
A bar/lounge
A restaurant
Restaurants on site
Estelle Southern Table
Things to do
Full-service spa
Health club
Indoor pool
Family friendly
In-room cot
Indoor pool
Conveniences
24-hour front desk
ATM
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
11 meeting rooms
12,000 square feet of conference space
Business centre
Full-service spa
7 treatment rooms
Facials
Hot tub
Massage
Spa open select days
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Height-adjustable showerhead
Lever door handles
Lift
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
50-inch LED TV
IPod dock
Food and drink
Champagne service
Coffee/tea maker
Free bottled water
Minibar
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 20 to 50 per person
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Valet parking fee: USD 32 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson
Frequently asked questions
Does The Westin Jackson have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at The Westin Jackson?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin Jackson on 15 Mar 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin Jackson pet-friendly?
Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet.
How much is parking at The Westin Jackson?
Valet parking is available for USD 32 per day.
What time is check-in at The Westin Jackson?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at The Westin Jackson?
Checkout is at noon.
Where is The Westin Jackson located?
Located in Downtown Jackson, this spa hotel is within a 10-minute walk of Metro Jackson Chamber of Commerce, Mississippi Governor's Mansion, and Russell C Davis Planetarium. Mississippi Museum of Art and Lamar Life Building are also within 10 minutes. Jackson Station is 13 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Westin Jackson Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very comfortable, quiet stay! The kids enjoyed the indoor pool. I'd definitely stay here again if we're ever in the area again. Super friendly staff and valet. 10/10 recommended.
Marlania
Stayed 1 night in Nov 2025
10/10 Excellent
Lisa
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
Exceptional customer service and the room was in immaculate condition. Great atmosphere.
The staff was absolutely amazing. Stopped halfway to Atlanta. I wish the indoor pool would have been a bit warmer but everything was clean and great!
Also, the restaurant was impeccable.
The rooms were clean and wonderful.
Surrounding area a bit sketchy but you feel very safe on the property!
Great hotel. Enjoyed my stay. Staff very friendly and great room in a good location. Used valet parking which was efficient and reasonable. Easy to walk to various sites.