Madam Tussaud’s Tours and Activities

Clean beautiful room. Room service was excellent along with lobby staff. Conveniently located near malls and parks

I was very disappointed when I got to the hotel and especially to my room. The pictures are not representative at all. The hotel is old and not well maintained. My room was smelling bad when we arrived. The staff was very helpful however and the hotel is well located. It is a 3 star hotel, do not expect more.

The grounds were gorgeous and close to the water. The staff was friendly and responded to any requests quickly, which I really appreciated. The room, however, smelled TERRIBLE. No matter how much I opened the doors or sprayed body spray in the air, it smelled extremely musty. When I left, all of my clothing smelled like mildew. The TV automatically turns on at full volume each time you enter the room and insert your key, which was unpleasant, especially at night. The guests at the pool were SO LOUD. There was a group of teenagers traveling together and they were in the pool screaming until 9:00pm every evening for the duration of my visit. The fridge in the room smelled like someone spilled something but it was never cleaned all the way. I wanted to like this property because it was recommended to me but I was disappointed.