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"Staff OK"

"Excellent staff "

"Great service.quiet and calm atmosphere. "

"Too be honest this place is very clean, the only issue I had was the window unit was making noise, but, I ran out of luck, on this one! Nice bathroom too i was impressed! I recommend it, I will go back if anyone walks in a/c making noise, ask for a different room. Area is ok, but inside hotel is nice! "

"It's hard to say! The people are great! Service is excellent! But the smell the cracks on the wall, the star rates should change, i think orbits and expedia should get their own people come out and look at the locations to be honest before the rates stars. "

"Room was clean but no telephone. You need your card to enter and slide into a slot to run the ac and lights. If you leave for a good while, you'll come back to a hot room. No cable, only Youtube after a year in business. Great restaurant on site with very good food. There was confusion on my final bill even though I signed my credit card reciepts after every meal."

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" Quite honestly the worst hotel experience i've ever had. We stayed at Shine Boutique Hotel for 10 days as every other hotel in Tagum were already fully booked. (It is not worth it to stay here considering how much you are paying for a night) -First night we stayed - we got to our room and our beddings were stained, hair and debris all over the sheets and pillows. It looked like they didn't even bother to change the beddings. - We had a night where we couldn't use our bathroom sink and shower because they "ran out of water". Our sink was clogged and it wouldn't drain. Our toilet was loud and making weird noises. - My fiance and I were charged 5,000 for airport drop-off only(not including pick up). (Neither my partner or I are locals so we didn't know that was too expensive).My family confronted the hotel and the manager refused to talk to them directly. They ended up refunding us 1k. When asked for an original receipt, they gave us a handwritten one. - The room that we were in smelled like gas and there was a loud beeping sharp noise outside our room that would go off every 30 minutes. I was already aware that this hotel isn't luxurious therefore i wasn't expecting a lot. I atleast expected professionalism and cleanlinesss."

"It was very nice "