Is Pisonay Mapi Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pisonay Mapi Hotel Boutique?

This property doesn't offer parking.

What time is check-in at Pisonay Mapi Hotel Boutique?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

Where is Pisonay Mapi Hotel Boutique located?

Situated in Machu Picchu, this hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Urubamba River are also within 5 minutes. Machu Picchu Station is only a 2-minute walk.

About the area

Machu Picchu is home to Pisonay Mapi Hotel Boutique. Aguas Calientes Hot Springs and Cocal Mayo Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Historic Sanctuary of Machu Picchu and Huayna Picchu. Butterfly Farm of Machu Picchu and Butterfly House are also worth visiting.

Visit our Machu Picchu travel guide

6/10 Okay

Sarah

16 Oct 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

You get what you pay for here. It’s a no frills hotel. Our room was small, and we didn’t even have a window, but it is a great location for the Machu Picchu bus, the train station, good dining and shopping.

Stayed 3 nights in Oct 2025

6/10 Okay

Lucy

10 May 2025

Liked: Cleanliness

Disliked: Staff & service

When checked in, we were assigned rooms on 2nd and 3rd floor. After changing and leaving hotel to find food, the receptionist chased us down the street because she had checked out wrong room. The :rd floor room was changed to 4th floor - which had no hot water during our stay. We had to go to front desk to get towels and toilet paper. One room had a jacuzzi tub with a shower, but no shower curtain. No rooms had blow dryers. We found out upon checking out that we could have gotten a blow dryer from the front desk. One of our party required medical care. When I went to front desk to ask for help, they said they would call. It took 2 more requests before doctor was actually called. Doctor prescribed medicine that he did not have with him. He said he would deliver to the hotel later. I checked with front desk twice to ask about medicine and was told there was none. Walked to clinic the following day to pick up meds. Doctor was disappointed it had not been delivered since he had brought it to hotel the previous day. When we got back to the hotel, the medicine was indeed at the front desk. Very disappointing since my husband needed the meds. When making reservation, I contacted property and was told rooms had windows. Rooms have windows that open to interior of hotel. No views of the beautiful mountains. The hotel response was misleading since I thought we had booked rooms with views. Overall, location was okay. Bedding was comfortable. Just lower your expectations.

Stayed 2 nights in May 2025

8/10 Good

Dante

2 July 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

3 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buena ubicación y gran trato

Stayed 1 night in Apr 2025

2/10 Terrible

Sergio

17 Apr 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con malos olores

Muy mala experiencia en este hotel. Es un pequeñito hotel sobre la avenida más ruidosa de Aguas Calientes. Nos dieron una habitación en el piso 4. No hay ascensor. La habitación tenía un mal olor a orines. El desayuno es bastante modesto y los huevos estaban fríos. Para terminar de cerrar este horrible capítulo nos echaron del hotel a pesar de tener una reservación confirmada con hoteles.com alegando que la reservación existía pero que el hotel estaba lleno y no podían respetar la segunda noche reservada.

Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel que precisa de melhor gestão

Excelente hotel, muito bem localizado. Elegante, com restaurante e quarto muito espaçoso, pequena varanda , nos surpreendeu! Porém, infelizmente há muito desleixo por parte da equipe. Na recepção há água quente para chás e um bebedouro que nunca tinha água. Muitas vezes a recepção está vazia, o que foi o caso no nosso check in. Mas o maior problema está no quarto, um vacilo bobo, mas imperdoável: não há blackout numa rua extremamente agitada e iluminada. A porta do quarto tinha uma parte de vidro que vazava luz do corredor, tanto que os próprios hóspedes a apagavam! Mas o pior era o banheiro, com uma banheira de hidromassagem conjugada com o chuveiro e sem box ou, sequer, uma cortina! Era surreal!!! Tomar um banho relaxante depois de um dia cansativo, impossível! O banheira e a bancada da pia ficam inundados!!! Molhava os tapetes e nossos itens pessoais. Fora que a água não esquentava, conforme o relato de muitos hóspedes. Café razoável mas com erros , tb: suco quente, café frio, ovos mexidos frios, tb. Uma pena, porque o hotel tem tudo para ser excelente! Ressalvo a simpatia da atendente Daniele e a recepção elegante da cachorrinha Jana.

Cortina do quarto com luz externa entrando

Stayed 2 nights in Apr 2025

Pisonay Mapi Hotel Boutique

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Standard Single Room, 1 Single Bed

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Family Quadruple Room, 1 Bedroom

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