Machong Holidays from AU$1,906

Absolutely loved the private balcony in my room! The front desk staff were incredibly friendly and efficient, making check-in a breeze. The room itself was spotless with modern, well-maintained facilities. Such a pleasant and comfortable stay. Highly recommend this hotel!

All ways fantastic - my favourite in Shenzhen

This is a very clean and pleasant hotel. I greatly appreciated the fact that the room was cleaned and the towels changed every day. I also appreciated the laundry service. The staff are genuinely friendly, but the language barrier—particularly regarding English—makes communication difficult. The Wi-Fi connection, however, is very poor. As for breakfast, the establishment should offer more American-style dishes, as the hotel's clientele consists of more than just Chinese guests. Furthermore, it would be necessary to vary the offerings or show a bit more creativity; indeed, if you stay for more than a week, you will end up eating exactly the same thing every morning. Finally, the hotel is truly far from the airport: plan for a travel time of approximately 1 hour and 20 minutes.

The only thing is the swimming pool requires you to wear a swimcap and the person selling it only has a personal Alipay account not a business one so you can't pay via Alipay if you only have credit cards uploaded. And you can't add a bank card unless you have a Chinese bank account.

The hotel stay was a disappointing experience, falling short of the expected standards of a 5-star establishment. Upon arrival, the room had a strong musty smell, despite the presence of a dehumidifier. The bed, while equipped with a comfortable mattress, was unstable, with every movement of one person disturbing the other. A particularly frustrating aspect was the delivery service: unlike the norm in China with robot deliveries, the hotel required guests to collect their orders at the entrance, as delivery drivers were not allowed in the lobby. Finally, the room service was deemed sloppy, with only two towels provided for four people (two adults and two children), a level of service considered inferior to that of a 2-star hotel.