Room (6 Guests)
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Reviews of The Green Elephant Hostel & Spa

2 out of 5
The Green Elephant Hostel & Spa
11 Sint Maartenslaan, Maastricht, LI

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 69 reviews" "
Rating 8 - Good. 22 out of 69 reviews" "
Rating 6 - Okay. 4 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my stay here. The room was so comfortable and everyone was so respectful of being quiet. The front desk staff were also very friendly. I only wish I had brought a swimsuit so I could have enjoyed the spa, but did not think of it. It is also very conveniently located by the train station. I would absolutely stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Dalen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it a lot. We travelled with two kids and while the room was very small with 5 beds, it was very pleasant stay. Private en-suite helped.
Stayed 1 night in Apr 2024

10/10 Excellent

Segundo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 1 night in Mar 2024

8/10 Good

ML

Stayed 1 night in Aug 2023

10/10 Excellent

Beti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and beautiful, with a garden, living rooms, free tea service all day long, and friendly multilanguage staff. Parking is a nightmare. There is a parking lot very close, but quite expensive. Good thing you can use a bike or skate boards from the hostel, and if you have a car you can park for free in the street from 8pm till 8 am
Stayed 3 nights in Jun 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool atmosphere, everything was smooth, from checkin to checkout. It was very pleasant stay at hostel. Clean, in very good location. Highly recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. Highly recommend.
Stayed 3 nights in Jul 2022

8/10 Good

Warren

Stayed 1 night in Mar 2022

6/10 Okay

Mun Keong

Liked: Cleanliness, staff & service
An Ok stay - that is what you paid for a hostel
The available floor space of "bunk unit pod" is smaller than expected, basically only sufficient for you to open up a small luggage. The good side is you have your own private place. There is no active ventilation so not sure how it works in summer time (visited at autumn time which is still comfortable in term or temp). Staffs are friendly and helpful! The closest parking is Q&R parking which cost you euros 14 per day - a tricky parking where you must have credit card to access it and only Dutch language on the machine!
Stayed 1 night in Nov 2021

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, conveniently close to train station and to downtown. The staff was excellent.
Stayed 1 night in Apr 2020
Response from Debbie Pool, Hotel Manager on 11 Apr 2020
Dear Guest, Thanks for the awesome review. We are delighted that you enjoyed so much of your stay with us, and we greatly appreciate your mention of our team's professional service. Such positive feedback encourages us to constantly improve our performance. We can't wait to see you again. All the best! Debbie Pool, Hotel Manager

8/10 Good

NINA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Debbie Pool, Hotel Manager on 11 Feb 2020
Dear Nina, Thank you for letting us know how you rated your recent stay. We regret that we did not quite meet all your expectations. We would love to know how we could improve your experience with us. We hope to welcome you back for a return visit, Best regards, Debbie Pool, Hotel Manager

8/10 Good

connie

Stayed 1 night in Dec 2019
Response from Debbie Pool, Hotel Manager on 31 Mar 2020
Dear Connie, Thank you for letting us know how you rated your recent stay. We are glad your stay was enjoyable, looking forward to welcoming you again! Best regards, Debbie Pool, Hotel Manager

8/10 Good

Dries

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Margriet

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Mooie kamers, goed ontbijt en een sfeervolle plek. Zeer geschikt met kinderen! Ook gelegen op een leuke plek. Alleen voor de prijs hadden sanitair en algemene ruimtes echt schoner moeten zijn. Vooral de (eigen) toilet was erg vies.
Stayed 2 nights in Jan 2024

8/10 Good

MAURICE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij hadden een privé kamer en was echt best ruim en heel erg netjes. Personeel was ook echt zo vriendelijk. Hostel zat lekker dichtbij het station en een p r. Op 15 minuten lopen zit de stad zelf ook dus lekker dichtbij Kom hier zeker weten nog een keer overnachten Kom
Stayed 2 nights in Dec 2023

2/10 Terrible

Fred

Stayed 1 night in Dec 2023

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Cissé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté Ras Un peu de nuisance sonore dû aux aménagements en bois…!
Stayed 1 night in Sep 2023

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities
Freundliche staff, nahe zu Bahnhof und Stadtmitte
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Vegan breakfast.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

ellie

Travelled with family, Business traveller
Was jammer dat er geen toilet op de kamer was , wel een fijne douche. Verder was het redelijk vertoeven. Wel op loopafstand van het centrum en mooi dichtbij het station en parkeergarage.
Stayed 1 night in Aug 2023

8/10 Good

Maria de, Waidmannsfeld

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

O

Liked: Cleanliness, staff & service, property conditions & facilities
Goede locatie, niet ver van station en het centrum van Maastricht, vriendelijke personeel
Stayed 1 night in Jul 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Willem

Stayed 1 night in Jul 2023

10/10 Excellent

Marlène

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

ML

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Alanna

Stayed 2 nights in May 2023

10/10 Excellent

Laurence

Stayed 1 night in Jan 2023

10/10 Excellent

Jack

Stayed 1 night in Jan 2023

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pet friendly and cozy
We had a great stay here for one night with our 2 dogs, unfortunately as we booked it just 2 hours before arriving we couldn’t stay longer. We’d definitely come back next time we are in town! We were very warmly greeted and our dogs got treated with a peanut cookie on arrival and as it was my partner’s birthday we even got a beer as a welcome drink. The room was super cozy with a bathtub in it. Breakfast was vegetarian and the spreads were so delicious. A courtyard was available where the dogs could run off leach and also do their buisness, if you travel with your dogs I would very much suggest you stay here as it’s one of the best hotels we’ve stayed at with our dogs.
Stayed 1 night in Nov 2022

10/10 Excellent

Fabiola

Stayed 1 night in Sep 2022

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fresh accommodation at reasonable price
A nice surprise. I stayed in a private room with private bathroom. The room was well furnished and comfortable and I loved the real plants in the room and passage. The hotel is within walking distance of the centre and around the corner form the station. The hotel has a great concept with the differing accommodation that it offers and I can highly recommend it.
Stayed 3 nights in Sep 2022

10/10 Excellent

Helén

Liked: Cleanliness, property conditions & facilities, room comfort
Jättebra!
Extremt trevligt boende, stannade här 1 natt då jag reste igenom maastricht, väldigt fräscht men ändå enkelt! Sov i en sovsal och det var helt okej! inte alls så högljutt eller högljutt. Fint hus med innegård och bra wifi. Mycket nöjd med min vistelse.
Stayed 1 night in Aug 2022

2/10 Terrible

Gudbrand

Disliked: Staff & service, room comfort
Nesten søvnløs overnatting
Dette er ikke et ordentlig hotell, men en sovesal med «madrassbokser», delte bad og toaletter. Ingen heis, lange ganger og tungvint låsesystem med fare for å låse seg ute. Liten eller ingen komfort. Vanskelig å få sove. Enkel, nesten vegansk og lite smakelig frokost som også var forsinket. Elendig kaffe. Lite høflig og lite forståelsesfull resepsjon. Krevde i utgangspunktet tillegg for både håndklær og MC-parkering, men ga oss likevel det (ikke så rart, når man har betalt 150 Euro for en så dårlig overnatting, kanskje?)
Stayed 1 night in Jul 2022

8/10 Good

jacqueline

Stayed 1 night in Jun 2022

8/10 Good

gerard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnelle super sympa
Stayed 1 night in May 2022

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool!
Stayed 1 night in May 2022

8/10 Good

Amerins

Travelled with group
Liked: Amenities, property conditions & facilities
Mooi hostel, niet per se heel schoon. Inchecken verwarrend, kamer vinden ook.
Stayed 1 night in May 2022

10/10 Excellent

Marij de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettige ontvangst en uitstekend verblijf
Stayed 1 night in Dec 2021

10/10 Excellent

Incasso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk
A very nice place to stay with friendly personnel.
Stayed 1 night in Dec 2021

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

8/10 Good

raa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Selina

Stayed 1 night in Jul 2021