Luxury Double Room, Ensuite, Sea View
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Reviews of The Pilot Boat

3 out of 5
The Pilot Boat
1 Bridge Street, Lyme Regis, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 0 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Holly

Business traveller
Liked: Cleanliness
Disliked: Staff & service
It was a lovely looking room, although the blind was broken. The staff were very friendly however I was not given the code to leave via the gate outside of opening hours (it was not on the key ring as it apparently should have been) and spent the morning stuck and unable to leave. Then breakfast (which was supposed to run from 9 until 11) was not available because the staff were locked outside and no-one had turned up with a key. I had to give up and go elsewhere for breakfast, at my expense. When I emailed to complain and ask for a refund for the breakfast, I was ignored. Lyme Regis is lovely, the pub looks lovely and the staff I encountered were friendly and helpful but the management was underwhelming and I'm very disappointed.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pilot boat lovely Lyme and a weekend of memories
The Pilot boat stay over Easter ended up being one of the very best stays. The bedroom and bathroom was clean and housekeeping excellent. Dinner on the first night was exceptional and breakfast the very best of english. What more can I say other than we are right now planning our return. One suggestion, park up across the road and unload with hazards on, then drive to top car park and if full, its likely to be, don't worry, just park with engine running and eventually someone will return and as this is the largest then there will be a turn over. Wonderful marvelous and a credit to management and staff
View from gardens overlooking Cobb
Partial view which was perfect
Promenade day one, sooooo relaxing. Grab a coffee and there are always chairs
Wonderful bedroom
Stayed 2 nights in Apr 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Lyme.
A lovely room. Helpful staff. Great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I loved everything about our stay at the Pilot Boat. The room was fantastic and was just as described, the staff were outstanding they were friendly, courteous and super efficient. Johnny the owner was very helpful and a really nice guy. The was nothing we didn't like about The Pilot Boat and would thoroughly recommend it. A jewel in the Lyme Regis Crown.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Central location and great views. Facilities in room were better than some 5* that we have stayed in, with some really nice touches like complimentary beer in fridge to match the room name. Food and service were excellent. Down side there is no parking (which they do advise), but long stay car park is about a 5min walk up a hill which is not ideal with suits cases. Also breakfast didn’t start until 9am which was a little bit too late for us. However, overall worth the money.
Stayed 1 night in Dec 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was expensive so a real treat but could not fault the service and the room was lovely and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Lorin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant place to stay! The lodging, food, service, and scenery is worth it. Totally recommend and will be back again!
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!!
Stayed 1 night in Apr 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners have definitely gone the extra mile with the rooms in the Pilot Boat with a real boutique feel. White company toiletries and linen, nespresso machine, dyson hairdryer - the list goes on. Complimentary drinks and fresh milk rather than the uht pots so frequently found in so many hotel rooms helped make this property stand out from the crowd. We ate in the restaurant and the food and service were again top notch and the complimentary breakfast was again bespoke, rather than a run of the mill breakfast buffet. All in all a lovely stay and highly recommended!
Stayed 1 night in Mar 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a gem!
The stay at the Pilot Boat was relaxing, extremely pleasant and all services excellent, food excellent, staff were friendly and made you feel unhurried and really at home and try as i might I simply cannot fault them. I am looking to book another stay very soon. The waiting staff and kitchen staff really know thier stuff and even the housekeeping lady excelled in keeping the place spotless.and still had time to be friendly. Never have I been to a place that is so perfect its a little gem of a place.
Stayed 1 night in Mar 2022

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Fab stay, can’t wait to come back!
This hotel has it all, amazing service, style and substance. There wasn’t a thing that wasn’t catered for. One of the best hotels I’ve ever stayed in and the best service I’ve ever experienced from a hotel.
Stayed 1 night in Feb 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the welcome and the decor
Stayed 2 nights in Dec 2021

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and well located, woupd def stay again
Stayed 1 night in Jan 2022

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, great location, lovely rooms.
Stayed 1 night in Jan 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with an amazing ensuit
Stayed 3 nights in Oct 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room only but bed too small/
Stayed 1 night in Dec 2020

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb stay in Lyme Regis
Unbelievably clean with the best quality products and interior used, very good under the current Covid restrictions with social distances and cleanliness of all areas. We felt safe. The food was excellent and service excellent, we would recommend and come again, loved the milk in glass bottle and give a crap toilet roll please look at alternatives for plastic bottles in bathroom
Stayed 1 night in Nov 2020

10/10 Excellent

Sue, uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely short break here at The Pilot Boat. A very relaxing stay in these challenging times with friendly staff and a delightful room with little thoughtful treats to make us feel welcome! Very comfortable and amazing sea views!
Stayed 2 nights in Oct 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing shower
Stayed 3 nights in Sep 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect treat
Gorgeous room and bathroom with so much attention to detail. From the beers, water and fresh milk in the mini bar, to the delicious range of teas and coffees - with delicious fudge and biscuits! - Every little detail made all the difference. The staff were very welcoming and dinner and breakfast wonderful. A great place to stay in Lyme Regis.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Third time staying here. Rooms always clean and comfy and there’s the bar and restaurant downstairs which is really nice. Good atmosphere and friendly staff. Right I the centre of town near the beach.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, comfy bed, massive bathroom but no bath in some.
Stayed 1 night in Nov 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming helpful and friendly staff. Lovely comfy room with excellent facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good position but our room needed some attention to deal with rain penetration though the window and outside walls. Never book for Wednesday or Friday night unless you like live amplified music directly under your room until 11pm
Stayed 1 night in Oct 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing from start to finish thank you so much
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pilot Boat is centrally located in town making it easy to get around by foot. The room was comfortable and clean and the staff was prompt and helpful
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Bed v. Comfortable and lovely big shower. Restaurant was excellent- fresh fish cooked perfectly. Live music in a cool bar. Breakfast on the sun terrace; local produce and a great choice. Will return.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was absolutely amazing, a mix of the most modern tech and local themed decor. Stunning!
Stayed 1 night in May 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend this gem of a place
Friendly, spotless and extremely comfortable. It felt as though every detail of what we might need from a lovely break away had been thought through. We stayed in the 'Tally Ho' room and the associated free beer was a lovely touch. The breakfast was delicious, with a special mention to the scrambled eggs that were perhaps the best I've ever tasted. The location was central and perfect for exploring Lyme Regis
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Very good value for money boutique hotel, would recommend highly
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location, complimentary beer,fudge,teas Nespreso. Lovely and clean room, although the bed was only a double,there was plenty of room for a Kingsize, beautiful en-Suite with the White Company Products. Good Choice menu and included Vegan options; a bit disappointed that the pizza oven wasn’t available on Sunday evening, excellent breakfast! Friendly and professional staff!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor, awesome bathroom.winderful sea view.
Stayed 2 nights in Nov 2018

8/10 Good

Natty, South Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly refurbished, welcoming, comfortable bed, great breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms. Made it a very special evening Would definitely stay there again. Looking out onto the sea was amazing.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Attractive proposition.
Nicely refurbished room and shower room. Very friendly staff who were keen to please.
Stayed 1 night in Aug 2018

10/10 Excellent

Akie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm very satisfied with it. We visited on our honeymoon, and I definitely want to visit with my family again. The inside of the room is stylish and very nice. Amenities are substantial, so there is no problem if you come empty-handed. And the staff are very kind. Surprisingly, the beer and juice in the refrigerator were the services. In addition, coffee and tea services were substantial, and it was a very wasteful hotel just for one night. The restaurant attached to the ground was also very tasty.
Stayed 1 night in Jul 2022