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"High standards in all areas. Not accepting cash is my only issue as we as patrons should always have that as an option."

"Clean and tidy room, loads of parking and staff are very good."

"This was our third stay at this hotel and it didnt disappoint. The room was spotless, plenty of towels, tea coffee and milk. Reception staff were friendly and helpful. "

"The staff are so friendly and go out of the way to accommodate you. There are great facilities for families. We had a really lovely stay and will definitely be coming back. "

"Wonderful staff, delightful facilities "

"What a beautiful old building and hotel… wonderful team very welcoming people love to stay again "

"Staff were really helpful. Super location to get round Plymouth."

"Hotel was lovely. Very clean, staff friendly and helpful. Family room was spacious and comfortable. Location was perfect. Was able to park the car and walk everywhere. Being able to use the pool was great but I would suggest they had a swimming lane. We went after 8am due to having children but we all wanted to swim lengths. By 8.10 the pool was full of families with children with no respect for swimmers which was disappointing. Overall a lovely night away and I would definitely stay there again. "

"Room was clean, staff were all very friendly and helpful, we couldn’t find the underground carpark, but sainsburys was close and no problem there. Really nice touch having a fridge in the room. The only thing missing for me was ice. It was available in the bar which was open til half 9, but we got back late after a show at pavilions, and I have a huge addition to ice cubes! I got through it so it’s okay, it’s just a personal thing, there’s always tea and coffee, but I’m yet to find a hotel to accommodate the need for ice late at night! Although we didn’t eat, the food smelled great as we passed by and having looked through the menu, very reasonably priced too. Thank you all for a very comfortable stay xx"