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"Great view and location "

"Great view and location "

"The staff are friendly and very accommodating "

"The staff were very courteous and accommodating."

"체크인시 문제가 조금 있었지만 친절한 직원 덕분에 그래도 잘 넘어갔어요 문제있을 때 빠르게 대응해줘서 좋았습니다 Nguyen van anh 직원분이 영어도 잘 통하고 특히 친절했어요"

"Amazing views of the mountains, a shuttle to the city center for convenience, and very courteous, helpful staff who make your stay pleasant."

"Phuong Nam Hotel has a great location — it’s very convenient and within walking distance to shops, restaurants, and several Sapa attractions. The staff were friendly and check-in was smooth. However, the room itself could use some updating. The furniture and facilities feel a bit worn out, and a refresh would definitely make the stay more comfortable. Overall, it’s a decent place if you’re mainly looking for a good location and basic accommodation."

"I love our room with Mountains and funicular view! "

"Brand new...great view...excellent linens and mattress."

"A small, family-run hotel, very clean. Everyone at the hotel was very service-oriented. You can have your laundry done at the hotel, which was a great help."

"The location of this hotel is brilliant, surrounded by cafes and restaurants and all town sights are easy walking distance. The hotel is spotlessly clean and staff are always on hand and will go that extra mile to assist guests. Food was also excellent in the buffet breakfast, lots of choice, fresh and plentiful . The only drawback for me was the bedding, the mattress was too hard and pillows too soft. Otherwise a great hotel to stay in."

"The hotel is very nice and clean. The people working there are awesome. Stay here if you want a great place in the old quarter. "

"Arrived at 4.30am, slept and left at midday due to change of plans. Staff were very accomodating and room was really nice. "

"I enjoy my stay here! The front desk staff guy was very helpful and accommodating. He helped me with everything I needed and allowed me to check in early. It’s a very simple hotel and I used it as a base for my trekking. It’s very close to the main center, a short walk to many restaurants, massage places and close to Sapa Station. I recommend!"