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"Very nice new hotel! The rooms were clean and cute. Plenty of hot water and a nice shower, although there’s not a shower door so the bathroom gets wet. The beds are big and comfy and the AC works well. Good location up the hill from downtown and a short walk to many restaurants. They even let us check in late at 1am from a night bus. Would recommend! "

"Room ,service and location were all fantastic "

"Excellent Location"

"Quiet area but not far away from town. Not a whole lots of food options nearby so you will need to go into town for food. Staff are extremely helpful and friendly. We arrived super early on train and room wasn’t ready but they let us use the lounge area to rest up before we head to town. Booked the valley view room and the view was spectacular. Room is spacious and clean. The indoor heated was a plus since it’s cold in December. Thank you to front desk staff Linh for arranging the lovely anniversary room decoration and cake. We felt so special and loved. "

"Staff were always looking to help, very friendly and accommodating."

"Great service, accommodations, views, everything. The one thing I'll say is that the venue does not have a ton of activities, so use it as a home base to explore the area, and quietly enjoy your evenings from their mountain top views"

"We arrived at the hotel around 6am after our sleeper bus ride and already experienced the warm hospitality - we were served hot chocolate and the hotel staff offered to store our luggages so that we can go off to explore. We got our room after lunch. It was huge and had the largest balcony and bathroom for all the hotels we ever stayed at. The view was spectacular! The hotel itself was very nicely decorated and pretty. Would highly recommend to stay here!"

"Big spacious room, breakfast was great with all dishes serving pork clearly labelled, staff were excellent and helped arrange day trips to explore Sapa "

"Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. "