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Premium bedding, minibar, in-room safe, desk
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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

3.7/5 Good
71 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Parking Available
  • Laundry
  • Housekeeping

Map

Explore the area

Popular LocationPalazzo dei Congressi3 min walk
Popular LocationParco Ciani5 min walk
Popular LocationSan Lorenzo Cathedral7 min walk
AirportMilan (MXP-Malpensa Intl.)60 min drive

Choose dates to view prices

  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Standard Single Room

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    More detailsStandard Single Room
  • Superior Single Room

    Room amenities

    • 22 sq m
    • Sleeps 1
    More detailsSuperior Single Room
  • Comfort Double Room, 2 Single Beds

    Room amenities

    • 15 sq m
    • City view
    • Sleeps 2
    More detailsComfort Double Room, 2 Single Beds
  • Comfort Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    More detailsComfort Room, 2 Single Beds
  • Grand Double Room

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsGrand Double Room
  • Premier Double Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsPremier Double Room, 2 Single Beds
  • Premium Double Room, 3 Single Beds

    Room amenities

    • 25 sq m
    • Sleeps 3
    More detailsPremium Double Room, 3 Single Beds
  • Comfort Double Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsComfort Double Room
  • Premium Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsPremium Room

About this area

Lugano

Located in Lugano, Hotel Zurigo Downtown is in the city centre. Cantonal Art Museum and LAC Lugano Arte e Cultura are cultural highlights, and some of the area's landmarks include Piazza della Riforma and Funicolare Monte Brè - Cassarate Station. Swissminiatur and Alprose Chocolate Factory are also worth visiting. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Palazzo dei Congressi - 3 min walk
  • Via Nassa - 5 min walk
  • Parco Ciani - 5 min walk
  • San Lorenzo Cathedral - 7 min walk
  • University of Lugano - 11 min walk

Getting around

  • Lugano Station - 9 min walk
  • Lugano Funicular Station - 9 min walk
  • Milan (MXP-Malpensa Intl.) - 60 min drive

Restaurants

  • Parigino - 1 min walk
  • Osteria del Portico - 1 min walk
  • Suthin Thai - 1 min walk
  • Birreria al Forte - 1 min walk
  • Bar Roma - 1 min walk

About this property

Hotel Zurigo Downtown

3-star hotel, walk to Lake Lugano
This smoke-free hotel features self parking, concierge services and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden. All 40 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Guests will also find premium bedding, hairdryers and safes.
Hotel Zurigo Downtown offers 40 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CHF 18.00 per day

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • Lift

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Italian

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 53.0 per night.
Cots (infant beds) are available for CHF 20.0 per night

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.30 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CHF 18.00 per day
  • Pet fee: CHF 10 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 53.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Can I cancel my reservation for free at Hotel Zurigo Downtown and receive a full refund?
Yes, Hotel Zurigo Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zurigo Downtown cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night.
How much is parking at this hotel?
Self-parking is available for CHF 18.00 per day.
What time is check-in at Hotel Zurigo Downtown?
Check-in is from 2:00 PM to 10:00 PM. After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in the heart of Lugano, this hotel is within a 10-minute walk of Cantonal Art Museum and Lake Lugano. Palazzo dei Congressi and Via Nassa are also within 5 minutes. Lugano Funicular Station is 9 minutes by foot and Lugano Station is 9 minutes.

Guest reviews

Overall score and ratings for Hotel Zurigo Downtown

3.7
5 - Excellent
15
4 - Good
32
3 - Okay
16
2 - Mediocre
5
1 - Poor
3
4.4
Cleanliness
4.1
Service and Staff
2.7
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location right across from central bus station, easy to walk to center of town, clean property, clean rooms, safe environment,

Stayed 2 nights in Oct 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worthy to live in

The hotel is opposite to the bus terminal and near the city centre as well as the lake. It was very convenient. The room and toilet was very clean. The mattress was comfortable. The breakfast was good. The receptionist was very nice and helpful. However, it was noisy if you opened the window.

Stayed 2 nights in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2018

5/5 Excellent

Quick Stop at Lake Lugano

Absolutely beautiful room on the top floor of the hotel. Very modern and spacious accommodations. No view of the lake, but it is a short walk from the hotel to the edge of the lake

Pros: Modern accommodations

Cons: Nothing obvious to improve

Location: Location is great, easy access to the lake

Stayed 1 night in Jun 2018