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Grand Hotel Europe

4.0 star property
Boardwalk/promenade hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Hotel Europe

Lobby sitting area
Front of property
Lobby
Junior Studio Suite, 1 Bedroom
Terrace/patio
Grand Hotel Europe on Lake Lucerne offers a convenient base with practical amenities. Enjoy a free breakfast buffet and in-room WiFi. The restaurant serves local specialties with lake views, and multilingual staff assist visitors in navigating the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

Standard Double Room Single Use, 1 Bedroom

Standard Double Room Single Use, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Double Room, 1 Bedroom

Panoramic Double Room, 1 Bedroom

Panoramic Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room Single Use, 1 Bedroom

Panoramic Double Room Single Use, 1 Bedroom

Panoramic Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Quadruple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Haldenstrasse, 59, Lucerne, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.2 km
  • Swiss Transportation Museum - 12 min walk - 1.1 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chapel Bridge - 2 min drive - 1.4 km
  • KKL Lucerne - 2 min drive - 1.8 km

Getting around

  • Luzern Sgv Station - 7 min drive
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪MOzern - ‬8 min walk
  • ‪Juliette Sharing Brasserie - ‬9 min walk
  • ‪Vesper - ‬12 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬12 min walk
  • ‪Jialu National Luzern - ‬10 min walk

About this property

Grand Hotel Europe

Upscale hotel near Swiss Transportation Museum
Located close to Chapel Bridge, Grand Hotel Europe provides a free breakfast buffet, a terrace and a garden. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as laundry facilities and a bar.
Other perks at this hotel include:
  • Self-parking (surcharge), smoke-free property and outdoor furniture
  • Luggage storage, a 24-hour front desk and a porter/bellboy
  • A computer station, multilingual staff and a lift
Room features
All 177 rooms feature comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, highchairs and electric kettles

Similar properties

Lobby sitting area

AMERON Luzern Hotel Flora

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,005 reviews
The price is AU$341
includes taxes & fees
27 Oct - 28 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in room
  • Lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

Is Grand Hotel Europe pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Europe?

Self-parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Europe?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Europe?

Checkout is at noon.

Where is Grand Hotel Europe located?

Situated on the boardwalk, this hotel is within a 15-minute walk of Lake Side Promenade and Swiss Transportation Museum. Grand Casino Lucerne and Hofkirche are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) is 20 minutes by foot and Lucerne Station is 20 minutes.

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Reviews

Grand Hotel Europe Reviews

8.4

Very good

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms so large and comfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Rhonda

Liked: Staff & service
Disliked: Property conditions & facilities
Property was nice enough but kind a ways down the walk
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Dong Chul

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Amenities
Beautiful hotel full of character,, location so central for walking or bus. All staff so willing to help, Aston in reception helped with bookings. The breakfast staff and Sofie (Portugal) were wonderful. View from our balcony amazing, ac was much needed. Highly recommend- I’m going back x. Thanks to all
Stayed 5 nights in Aug 2025

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located at lake, mostly frequented by large tour groups
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
Stayed 3 nights in Aug 2025

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Ask for room facing lake. Comfortable, clean, spacious room.
Stayed 3 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good but accessibility with luggages is a challenge.
Stayed 2 nights in Jun 2025

4/10 Poor

Mahesh Prasad

Liked: Cleanliness, staff & service
They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atencion de todos es excelente
Stayed 1 night in Apr 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luggages
Stayed 2 nights in Jun 2025

8/10 Good

Allison

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
Stayed 2 nights in Mar 2025

6/10 Okay

Abolfazl.

Disliked: Cleanliness
Location was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
Stayed 3 nights in May 2025

10/10 Excellent

Nader

Liked: Cleanliness, amenities, property conditions & facilities
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Meganathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles super
Stayed 1 night in Aug 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel hat einmalige Seesicht und ist sehr gut gelegen.
Stayed 1 night in Apr 2023

8/10 Good

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night Lucerne Stay

The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
Stayed 1 night in Jun 2024

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