Lovret Holidays from AU$2,884

Staff were friendly however mostly felt like an inconvenience when asking them questions, they never gave the impression that they would go out of their way to help you. Breakfast was nice and had a varied selection. No lunch options - they serve A La Carte from 2pm but this is full meals and don't offer any snacks (toasties, sandwiches, omelettes etc etc.). Didn't have dinner at the hotel so unable to comment on this. Facilities were nice, indoor pool wasn't heated and was pretty cold, steamroom was broken so wasn't able to use it. Rooftop area is lovely and the views are incredible, pool was a little bit cold, but to be expected with an outside pool. There was what a few of us thought was a dead bird in this pool and it didn't get removed for the entire week. Some drinks cost more at the bar upstairs than the one downstairs and don't really see a reason for this. Rooms were clean and bed was comfortable, would be nice to have a bit more privacy in the bathroom as there's no separation from the bathroom and where the bed is.

Staff were excellent as was room and facilities. Food and drink was nice but top London pricing. Would eat at the Local restaurant and Shooko bar.

This is a lovely hotel with a small spa and both an indoor and an outdoor pool. Beds were wonderfully comfortable and the view was gorgeous. We'd stay again.

What we didn't like (at 80 of age) was the room allocation, 4th. floor with split level sleeping quarters in the attic apparently reserved by the Agency (block booking) according to the management comments, no alternative rooms available as the hotel was fully booked; as such I expect recompense.

Really nice and modern hotel . Good size room and they had spa and pool as well