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Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon for another memorable stay.
Served its purpose. Everything was fine, no issues whatsoever
Doug
Stayed 2 nights in Apr 2024
Response from Jaymes on 3 May 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable experience for our guests is always our top priority. We hope to have the pleasure of welcoming you back again soon for another memorable stay.
Dear Monica, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear Stephane, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear Greg, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Super friendly staff. Fantastic value for the money. Great option for a budget hotel.
Virginia
Stayed 1 night in Apr 2024
Response from Jaymes on 3 May 2024
Dear Virginia, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
4/10 Poor
Debra
9 Apr 2024
Debra
Stayed 3 nights in Apr 2024
Response from Jaymes on 3 May 2024
Dear Debra, We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered so we can address them effectively. Please feel free to reach out to our management team directly so we can discuss your concerns in further detail. We value your input and hope to have the opportunity to regain your trust and provide you with a better experience in the future
8/10 Good
jose
5 Apr 2024
jose
Stayed 1 night in Mar 2024
Response from Jaymes on 3 May 2024
Dear Jose, Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
6/10 Okay
Travis
29 Mar 2024
Liked: Staff & service
Travis
Stayed 4 nights in Jan 2024
Response from Jaymes on 3 May 2024
Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Very thin walls; was very noisy. Had 2 rooms; 1 original room had black mold and shower that did not drain. Staff did move to another room that was better.. Breakfast was old and stale. Will not ever stay again.
Amber
Stayed 4 nights in Mar 2024
Response from Jaymes on 3 May 2024
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Loveland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
Anne
25 Mar 2024
Anne
Stayed 1 night in Mar 2024
Response from Jaymes on 3 May 2024
Dear Anne, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear James, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear Sean, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear Harmony, Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
8/10 Good
Jay
6 Mar 2024
Jay
Stayed 1 night in Mar 2024
Response from Jaymes on 3 May 2024
Dear Jay, Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
8/10 Good
Jon
Travelled with family and small children, Travelled with group
Property was nice and the staff was pleasant. Only down fall during my stay is that a lot of the snacks in the micromart were expired. But overall my stay was good!
Traci
Stayed 1 night in Feb 2024
Response from Alana on 1 Mar 2024
Dear Traci, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property nice and our staff pleasant during your stay. We apologize for any inconvenience caused by the expired snacks in our micromart. Rest assured, we take your comments seriously and will address this issue promptly to ensure a better experience for our future guests. We appreciate your patronage and hope to welcome you back for an even more enjoyable stay in the future.
4/10 Poor
Jim
27 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Jim
Stayed 1 night in Feb 2024
Response from Alana on 1 Mar 2024
Dear Jim, We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations during your stay. Your satisfaction is important to us, and we would like to learn more about the specific issues you encountered so we can address them effectively. Please feel free to reach out to our management team directly so we can discuss your concerns in further detail. We value your input and hope to have the opportunity to regain your trust and provide you with a better experience in the future.
Dear Rachael, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our establishment clean, with easy parking facilities, and at a very good price. Providing a comfortable and convenient stay at an affordable rate is what we aim for, and we're glad to have met your expectations. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!
Dear Natalia, We appreciate you taking the time to leave feedback about your recent stay at our hotel. We strive to provide exceptional experiences for all our guests, and your comments help us to continually improve. If there are any specific aspects of your stay that you'd like to share or discuss further, please don't hesitate to reach out to our team. We hope to welcome you back again soon for an even better experience.
2/10 Terrible
Steve
11 Feb 2024
Steve
Stayed 1 night in Feb 2024
Response from Alana on 13 Feb 2024
Dear Steve,We are genuinely sorry to hear about your dissatisfaction with your recent stay. We value all feedback and would appreciate it if you could provide more details about your experience so we can address any issues you encountered. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we apologize if we fell short of meeting your expectations. Please feel free to reach out to our management team directly so we can discuss your concerns further and work towards improving our services. Thank you for bringing this to our attention.
Dear Cheyenne,Thank you for your feedback. We're glad to hear that your experience at our hotel was mostly positive! We're always striving to improve, so if there's anything specific that would have made your stay even better, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon for a perfect 10/10 experience!
6/10 Okay
Richard
10 Feb 2024
Richard
Stayed 1 night in Feb 2024
Response from Jaymes on 3 May 2024
Dear Richard, Thank you for taking the time to share your experience with us. Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
Dear Amanda, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience at our hotel was nothing short of perfect. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. Safe travels!
6/10 Okay
Brenda, Myton
Travelled with family, Business traveller
7 Feb 2024
Disliked: Amenities
Had a little trouble at check in. It was Expedias mistake and a new desk clerk had trouble trying to fix it. We ended up being charged $100 too much. Couldnt get it back.
Brenda
Stayed 2 nights in Jan 2024
Response from Alana on 13 Feb 2024
Hi Brenda,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. It appears that your reservation was prepaid online, and we also have a 100 refundable incidental deposit. I apologize that it was not communicated with you effectively, but rest assured that the deposit was refunded. We hope to have the chance to welcome you back and provide you with a better experience in the future.
4/10 Poor
Brenda, Myton
Travelled with family and small children
7 Feb 2024
Disliked: Amenities
They opened the breakfast area so we could have a small Birthday get together. Very nice of them !!
Brenda
Stayed 4 nights in Jan 2024
Response from Alana on 8 Feb 2024
Dear Brenda, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our gesture in opening the breakfast area for your Birthday get-together. Creating memorable experiences for our guests is our priority. We apologize if there were other aspects of your stay that fell short of your expectations. Your feedback is invaluable to us, and we will certainly use it to improve our services. We hope to have the opportunity to welcome you back in the future for a more satisfying experience.
First room that I went to was not clean, but the staff was happy to upgrade to a different room.
Nicholas
Stayed 1 night in Feb 2024
Response from Alana on 8 Feb 2024
Dear Nicholas,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the cleanliness of your initial room. However, we're glad our staff promptly addressed the issue and provided you with an upgrade to ensure your comfort. Guest satisfaction is of utmost importance to us, and we appreciate your understanding. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back for a seamless experience in the future.
6/10 Okay
Lynne
6 Feb 2024
Liked: Cleanliness, staff & service
Stay was good, was on first floor so did have headlights shining on windows but that’s unavoidable. Pleasant staff.
Lynne
Stayed 1 night in Dec 2023
Response from Alana on 8 Feb 2024
Dear Lynne,Thank you for sharing your experience with us. We're pleased to hear that overall, you had a good stay. We understand that being on the first floor might result in some external factors such as headlights shining through windows, and we appreciate your understanding in this matter. It's wonderful to know that our staff contributed to making your stay pleasant. Your feedback is valuable to us, and we hope to welcome you back for another enjoyable stay in the future.
Was very nice rooms and staff made us comfortable and gave us everything we asked for
Christina
Stayed 1 night in Feb 2024
Response from Alana on 5 Feb 2024
Dear Christina, Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant stay and that our rooms and staff contributed to your comfort. Providing excellent service and meeting our guests' needs are our top priorities, and we're thrilled to know that we could fulfill your requests.Your positive comments are truly appreciated, and they serve as motivation for our team to continue delivering outstanding experiences. If there's anything specific that stood out or any suggestions you have for improvement, please feel free to share – we value your insights.We look forward to the opportunity to welcome you back for another enjoyable stay.
He tenido muy buena experiencia en el hotel. Cómodo, limpio y el peesonal muy amable.
Yamarie
Stayed 3 nights in Jan 2024
Response from Alana on 1 Feb 2024
Dear Yamarie, Thank you for taking the time to share your positive experience at our hotel! We are delighted to hear that you found your stay comfortable and our facilities clean. Our team works hard to maintain high standards, and it's always rewarding to receive such positive feedback.We appreciate your kind words about our friendly staff. Providing excellent service is our priority, and we're pleased to know that our team contributed to making your stay enjoyable. If there's anything specific that stood out to you during your time with us, we would love to hear more about it.It was a pleasure having you as our guest, and we look forward to welcoming you back for another wonderful stay in the future. If you have any suggestions or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing our hotel, and we appreciate your positive review!¡Gracias por tomarse el tiempo para compartir su experiencia positiva en nuestro hotel! Nos alegra saber que su estancia fue cómoda y nuestras instalaciones limpias. Nuestro equipo trabaja duro para mantener altos estándares y siempre es gratificante recibir comentarios tan positivos.Apreciamos sus amables palabras sobre nuestro amable personal. Brindar un excelente servicio es nuestra prioridad y nos complace saber que nuestro equipo contribuyó a que su estadía fuera placentera. Si hay algo específico que le llamó la atención durante su estancia con nosotros, nos encantaría saber más al respecto.Fue un placer tenerlo como nuestro huésped y esperamos darle la bienvenida nuevamente para otra estadía maravillosa en el futuro. Si tiene alguna sugerencia o si hay algo que podamos hacer para que su próxima visita sea aún más placentera, no dude en hacérnoslo saber.¡Gracias nuevamente por elegir nuestro hotel y apreciamos su reseña positiva!
10/10 Excellent
Candy
30 Jan 2024
Candy
Stayed 1 night in Jan 2024
Response from Alana on 1 Feb 2024
Dear Candy,Thank you so much for taking the time to share your fantastic 10/10 review! We are absolutely thrilled to hear that you had such a positive experience during your stay with us.It's always our goal to provide a top-notch experience for our guests, and we're delighted to know that we succeeded in meeting your expectations. Your perfect score is truly appreciated and serves as a great source of motivation for our entire team.If there were specific aspects of your stay that stood out or if there's anything you feel we did exceptionally well, we would love to hear more about it. Your feedback is invaluable to us as we continually strive to enhance our guests' experiences.We sincerely thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more memorable, please feel free to let us know.Once again, thank you for your glowing review, and we appreciate your support!
10/10 Excellent
Joanne
28 Jan 2024
Joanne
Stayed 2 nights in Jan 2024
Response from Jaymes on 3 May 2024
Dear Joanne, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 5/5! Your satisfaction is our top priority, and we are delighted to have met your expectations. Your feedback is invaluable as we continually strive to provide outstanding service to our guests. Once again, thank you for choosing our hotel. We look forward to welcoming you back for another stay in the future.
8/10 Good
dave
28 Jan 2024
dave
Stayed 1 night in Jan 2024
Response from Alana on 29 Jan 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our hotel and that you rated us 8/10!We appreciate your positive comments and are thrilled to know that you had a satisfying experience with us. It is our constant endeavor to provide exceptional service, and your acknowledgment motivates us to continue delivering the best to our guests.Your input is valuable to us, and we will certainly take note of any areas where we can improve to ensure an even better experience for future guests. If there are specific aspects that stood out to you or suggestions you would like to share, please feel free to let us know.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable.
8/10 Good
Eric
20 Jan 2024
Eric
Stayed 2 nights in Jan 2024
Response from Alana on 22 Jan 2024
Dear Eric,Thank you for taking the time to leave a review. We appreciate your feedback and are delighted to hear that you enjoyed your stay at our hotel. Your positive rating means a lot to us.We strive to provide the best possible experience for our guests, and it's always rewarding to know when we've succeeded. If there are any specific aspects of your stay that stood out to you or any suggestions for improvement, we would love to hear more.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great experience in the future.
Dear Lynnlee, Thank you for taking the time to share your experience with us. We are thrilled to see that you rated your stay a perfect 10/10! Your satisfaction is our top priority, and we are delighted to have met your expectations.If there are any specific highlights or aspects of your stay that you would like to mention, we would love to hear more about what made your experience exceptional. Your feedback is invaluable as we continually strive to provide outstanding service to our guests.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another flawless stay in the future.
8/10 Good
Rebecca
Travelled with family, Travelled with pets
15 Jan 2024
Liked: Cleanliness, staff & service, amenities
Good option with pets.
Rebecca
Stayed 4 nights in Dec 2023
Response from Alana on 18 Jan 2024
Thank you for your positive feedback! We're delighted to hear that our accommodation was a good option for you, especially considering your furry friends. We strive to provide a welcoming environment for guests and their pets, and it's great to know that you had a positive experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share them. We look forward to welcoming you and your pets back in the future!
10/10 Excellent
Jalyn
8 Jan 2024
Jalyn
Stayed 1 night in Jan 2024
Response from Alana on 15 Jan 2024
Hi Jalyn, Thank you for staying with us and we appreciate the great review. We hope to see you back!
10/10 Excellent
Isaias
5 Jan 2024
Isaias
Stayed 1 night in Jan 2024
Response from Alana on 29 Jan 2024
Thank you so much for taking the time to share your fantastic 5/5 review! We are thrilled to hear that you had such a positive experience during your stay with us.Our team works hard to ensure our guests feel comfortable and well taken care of, and it's incredibly rewarding to know that we exceeded your expectations. We appreciate your kind words about our facilities, service, and overall hospitality.Your satisfaction is our top priority, and we are grateful for your acknowledgment of our efforts. If your travels bring you back to the area, we would be delighted to welcome you again and provide another exceptional stay.Once again, thank you for choosing our hotel, and we look forward to serving you in the future.
2/10 Terrible
Lauren
1 Jan 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Lauren
Stayed 1 night in Dec 2023
Response from Alana on 15 Jan 2024
Hi Lauren, We appreciate you staying with us! We're sorry to hear you did not enjoy your stay. We would love to hear more feedback on your stay and take this as an opportunity to improve. We hope to get this resolved and see again in the future!
It was good stay. The front desk staff were very nice. The bathroom could use some more light it was a tad dim. All in all I will consider staying here again!
Ricardo Torres
Stayed 2 nights in Dec 2023
Response from Alana on 15 Jan 2024
Hi Ricardo, Thank you for taking the time to share your feedback! We're delighted to hear that you had a good stay and that our front desk staff left a positive impression. Your suggestion regarding the bathroom lighting is noted, and we appreciate your input. We'll certainly consider it as we strive to enhance our guests' experiences. We look forward to welcoming you back in the future! If you have any specific preferences or requests for your next stay, feel free to let us know. Safe travels!
6/10 Okay
Gary
29 Dec 2023
Gary
Stayed 1 night in Dec 2023
Response from Alana on 15 Jan 2024
Hi Gary, Thank you for taking the time to share your feedback. We appreciate your honesty, and we're sorry to hear that your experience fell short of expectations. Your input is valuable to us as we continuously strive to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. If you have any further concerns or if there's anything specific you'd like us to address, please don't hesitate to reach out. Thank you for choosing us, and we look forward to the possibility of hosting you again.
2/10 Terrible
Verified traveller
Travelled with family
27 Dec 2023
Disliked: Staff & service
So disappointed
I ended up in hospital and asked to cancel and was NOT allowed to do so. Money does not come easy, I know I made the reservation and missed to cancelling policy, but good lord, I am very sick, unable to make the trip. Will NOT use Microtel or Hotels.com ever again.
Verified traveller
Stayed 1 night in Dec 2023
Response from Alana on 18 Jan 2024
I'm truly sorry to hear about your situation, and I hope you're recovering well. I understand the challenges you're facing, and I empathize with your frustration. We hope to see you back in the future.
Regular carpet cleaning would brighten and freshen stays at this Microtel.
Thomas
Stayed 1 night in Dec 2023
Response from Alana on 18 Jan 2024
Thank you for your feedback. We appreciate your suggestion regarding the carpet cleaning. Guest feedback is valuable to us, and we take your comments seriously. We hope to have the opportunity to welcome you again in the future with an improved and refreshed atmosphere.
8/10 Good
Amanda
24 Dec 2023
Amanda
Stayed 1 night in Dec 2023
Response from Alana on 29 Jan 2024
Dear Amanda, Thank you for taking the time to share your feedback with us. We appreciate your rating and would love to learn more about your experience to ensure we continue to meet and exceed our guests' expectations.If there are specific aspects of your stay that you would like to highlight or areas where we can improve, please feel free to reach out to our management team. Your insights are valuable to us, and we want to make sure we address any concerns you may have had.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.