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"Great location if you’re relying on public transport the train station is just a short walk behind the hotel, making it very easy to get into Venice. I also appreciated the daily housekeeping and the hardwood floors in the room, which were a nice touch as I prefer them over carpet. The breakfast staff were friendly, and the selection was good. However, the room experience was worse than poor. The hotel overall feels outdated for an IHG property. The bathroom was horrible old and with a strong sewage smell that was unbearable. We contacted IHG support, and hotel staff came to address the issue, but only sprayed what seemed like bleach. The smell did not go away and made the stay extremely uncomfortable. After reading other low-rated reviews, it’s clear that these issues are not isolated and reflect ongoing problems that need to be addressed. Overall, excellent convenience for transport, but the room quality — especially the bathroom — needs serious attention and proper maintenance. I did appreciate the hotel transportation to the airport. "

"Very heplful staff, the room was nice. Well located "

"Very clean and modern room. The staff was very friendly and helpful. We needed to take a bus to get there and they sent us step by step instructions. We walked to the airport at 3:30am and felt very safe (family of 5). It was very convenient to stay here. Definitely recommend it."

"One of the cleanest and most comfortable hostel I have stayed at. "

"Good Locatiin, clean room"

"The rooms were super clean and modern. The ladies at the front were so welcoming and nice. The washroom was beautiful as well."

"Staff were kind and helpful. Room was small but adequate. Breakfast was good. Its right by the train station which is helpful but too many people."

" Good - Bus transport very accessible , safe location . Poor and unsatisfactory -Utilities in disrepair Bathroom has a curtain enclosure, which was not shown on the website . shower head drips water continuously and splatters on feet when using the toilet , slow drainage of shower and face sink . - when I reported it , staff comment was it’s an old hotel -no offer to change room .. room rules - no eating in the room . Poor lighting in bathroom. Double bed joined together but kept separating at night .. I expected better .."

"Pleasant stay, very convenient location "