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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel in Louisville with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites Louisville Jeffersontown

Gazebo
Room, 2 Double Beds, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Exterior
Suite, 1 Queen Bed with Sofa bed, Non Smoking
MainStay Suites Louisville Jeffersontown is in the heart of Jeffersontown, offering a welcoming atmosphere. Guests appreciate the dry cleaning/laundry services for longer stays, and many mention the helpful staff who enhance the experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is AU$121
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(52 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299

What's nearby

  • Southeast Christian Church - 3 min drive - 2.4 km
  • Mall St. Matthews - 9 min drive - 11.7 km
  • E.P. Tom Sawyer State Park - 9 min drive - 8.1 km
  • Oxmoor Center - 10 min drive - 12.7 km
  • Valhalla Golf Club - 10 min drive - 11.5 km

Getting around

  • Louisville International Airport (SDF) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Daniel’s Little Mexico - ‬5 min walk

About this property

MainStay Suites Louisville Jeffersontown

Hotel located in Jeffersontown
MainStay Suites Louisville Jeffersontown provides amenities, such as dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • An electric car charging station, express check-out and coffee/tea in reception
  • A vending machine, a 24-hour front desk and barbecues
  • Guest reviews speak well of the helpful staff
Room features
All 76 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Shower/bath combinations, hairdryers and shampoo
  • TVs with premium channels
  • Wardrobes/cupboards, kitchenettes and full-sized fridge/freezers

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Standard Room, 2 Queen Beds, Non Smoking

Clarion Pointe Louisville East

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,184 reviews
The price is AU$127
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10 per accommodation (varies based on length of stay), plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

Is MainStay Suites Louisville Jeffersontown pet-friendly?

Yes, MainStay Suites Louisville Jeffersontown allows dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 10 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on 9 Nov 2025 start from AU$121.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at MainStay Suites Louisville Jeffersontown?

Self-parking is free at this property.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at MainStay Suites Louisville Jeffersontown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is MainStay Suites Louisville Jeffersontown located?

Located in Jeffersontown, this hotel is within 3 miles (5 km) of Southeast Christian Church, Stonefield Square Shopping Center and Hunnington Place Shopping Center. Hurstbourne Corners Shopping Center and Jeffersontown Commons Shopping Center are also within 6 miles (10 km).

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Reviews

MainStay Suites Louisville Jeffersontown Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.4

Staff & service

6.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 424 out of 1007 reviews
Rating 8 - Good. 296 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 86 out of 1007 reviews

Reviews

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Louder than Life and the front desk woman was amazing. I unfortunately didn’t catch her name but she was very upbeat and warmly welcomed us after our drive.
Stayed 1 night in Sep 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to break up a long trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room
Stayed 1 night in Sep 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, room was clean. Was just what was needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact it was close to the job I was working at..
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained except for the dishwasher was out of order. Initially we had a problem with the TV but maintenance quickly responded and fixed the issue as soon as they were notified, it just had a bad cable. Staff was friendly and helpful.
Stayed 5 nights in Sep 2025

8/10 Good

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Super kind front desk staff kindly gave us another room after ours had water dripping on the AC from the unit above. New unit was clean and was super comfy!
Stayed 1 night in Aug 2025

6/10 Okay

Michelle

G

Great location! Nice to have a kitchenette and lots of counter space.
Stayed 4 nights in Jul 2025

10/10 Excellent

Enry

Really nice
Stayed 3 nights in Jun 2025

2/10 Terrible

Heather

Disliked: Staff & service, amenities, property conditions & facilities
For the money you have to pay i would expect room service wven if I'm staying for 1 week. But NO you are expected to take out your own garage, bring down your towels to exchange dor clean ones and even have ro ask for toilet paper!!! They do absolutely nothing for tou during your stay here. I paid to work!!!! Not a vacation at all.
Stayed 7 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give 5 stars

It went amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd floor hallway smelled like cigarettes smoke. 3 of 4 ev chargers were blocked by ICE vehicles. Room was nice staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
There was anys in the room,on the bed and counter top
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming customer service. Room was clean, spacious with a comfortable bed. Reasonable pricing.
Stayed 1 night in May 2025

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Jul 2025

2/10 Terrible

Lise

Disliked: Amenities
Certain staff I observed a number of times treated guests with disrespect and common decency.
Stayed 1 night in Jun 2025

2/10 Terrible

Dena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS was not a good experience and my room was not usuable so I end up leaving and losing my money to the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay several days staff accommodated all our needs!! Recommend staying here!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 7 nights in Nov 2024

6/10 Okay

Neil

Disliked: Staff & service
Missing smoke detector in room. Only one chair for double room and kitchenette.
Stayed 1 night in Jun 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service

Decent

I like that the room service is only after you leave unless requested. The first day it smelled a bit odd and the elevator always did, but it was a bit better after day one. The staff was super friendly and told me if there was no parking for the electric car charging and there were cars there not charging to let them know, but we never encountered this - there was always at least one spot for us to use. The bed was very loud, so any time you moved even a little it was a bit nuts. Also loud outside early Monday, morning, but overall good. I'd stay there again. The room was clean and there was a mini kitchen in case we'd wanted to eat there.
Stayed 3 nights in Jul 2025

10/10 Excellent

BARATH

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk are very friendly.
Stayed 12 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025