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"Did,nt have breakfast, and did,nt use the spa."

"New and clean hotel which is ideally located."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"The staff are very attentive and helpful. We stayed in a standard room which was a good size and the bed was the same. It wasn't spotless but clean enough. The breakfast had a good choice of cereal and a hot buffet. We had dinner also, the food was very filling and tasty."

"There was no one on reception when we arrived (about 10pm) and had to wait ages for someone to come. The room was clean. The staff at breakfast were lovely and so helpful and the breskfast itself was very good."

"We enjoyed our stay and it was excellent value for money. The hotel garden is very nice, but rather than being able to admire the lovely garden down the corridor to the leisure facilities, there is a thick net curtain? The tea and coffee in the room is nice, and freely available in reception There is a small fee for using the pool, and it is very well maintained and the spa area and changing rooms were spotless both times we used them. There's plenty of parking at only a small fee per night."

"Staff very helpful and friendly. Comfy beds an had an excellent upgrade. Would definitely go again"

"Just had a single night stay with some friends. Staff helpful and friendly, room lovely, clean. Free WiFi us nice as the signal in a big old building with thick walls is non existent. Getting an uber to go out simple. Breakfast has plenty of options. Didn't have the time to use the spa"

"Nice hotel but very basic and uninspiring decor, room was comfortable but plain and like a hospital room. The room was supposed to be premium but was really anything but. I was there for 2 days and the bottled water wasn't replaced when used although the biscuits were? Staff were very friendly and helpful however. Food was limited, not much choice, but the hotel is only a short walk to the town centre where there is a decent choice of restaurants.."