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"Staff were brilliant, really helpful."

"It’s the first time I’ve visited the hotel, it’s in a good location, very clean and the staff were very friendly. The breakfast was very good, everything was topped up when getting low….!"

"Clean, central and easy to get to Christmas markets. Transport links are great. Breakfast was amazing!"

"Clean, convenient walking distance to everything, complementary tram/bus pass, staff were nice. Continental breakfast was amazing, lots of choices."

"Everything about this hotel is wonderful. The staff is so helpful and friendly. Amenities are above and beyond many hotels that I have used. The room, spacious and clean and the breakfast lounge the same. The location of this hotel is perfect for catching trains, busses and trams to all points of interest. "

"Location was great! It was close to everything we needed and wanted to see. The staff were welcoming when we arrived, helpful storing our luggage and calling a taxi when we were ready to leave. The food was good and the breakfast buffet was excellent. "

"The staff was very friendly. Rooms are quiet and location is great "

"Very nice, clean & spacious room, good location, close to everything"

"Excellent check in, quick stroll to city center and Christmas markets. City is hilly so there are stairs! Hotel has charming gnome garden, and places to sit, with blankets if it’s chilly. Nice breakfast buffet. Staff was lovely."