Los Portales Hotels, Veracruz

"Call part of my stays at any hotel is the treatment. The customer service the attention to detail and the friendliness of the staff this Hotel by far bypasses the excellence on all aspects as some of the staff may recall me and my two sons as the gentleman with the two electrical scooters, they assisted me to put my luggage inside the car outside the car, including the two heavy scooters which are electrical that means they go above and beyond, extremely extremely helpful service and that’s a must in this hotel thank you very much for your welcoming attitude, attention to detail and service oriented attitude. I highly recommend this hotel, not just because of the location the cost value they can make it or break it and in this case, the staff went above and beyond thank you so much and I’ll see you soon guys thank you. "

"It’s ok"

"I think coffee should be free and available all the time, like many other places. This is a great place, we love it, just that little detail."

"Very good"

"1.-Nomponoan agua si no la Pedia 2.-no ponían las Amenidades diariamente 3.-Pague mucho por tener upgrade de la suite gobernador, la mas cara y 2 noches se escuchaban ruidos y al día siguiente aparecían en mi balcón de Jacuzzy botes vacíos de cerveza "

"Buena ubicación, servicio accesibles"

"awesome place to relax and everything you needed was just steps away"

"It was great I can’t complain about my stay but the only thing I really didn’t like was that entertainment I couldn’t watch Netflix in those tv or get on YouTube it was just plain tv which was boring but other then that it was good"

"Muy limpio y excelente ubicación "