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Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Choose dates to view prices

Gran Hotel Diligencias offers a peaceful retreat in central Veracruz. Enjoy lunch at Mariscos Villarica, hydrotherapy and massage at SPA TRIDOSHA, or relax by the outdoor pool. The hotel features a bar, 24-hour health club, and helpful multilingual staff with luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Spa
The current price is AU$78
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Master Suite

Master Suite

Master Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.6 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(96 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Carranza Lighthouse - 8 min walk - 0.7 km

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪Restaurant Bar Regis - ‬2 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪La Fonda De Las Gordas - ‬1 min walk

About this property

Gran Hotel Diligencias

Upscale hotel near Veracruz Cathedral
Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a Swedish massage, a body scrub or a body treatment at Spa Tridosha, the on-site spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), smoke-free property and free newspapers
  • Luggage storage, a lift and a front desk safe
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 121 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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  • Hot tub
  • Spa
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9.0 out of 10, Wonderful, 1,575 reviews
The price is AU$135
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on 13 Dec 2025 start from AU$77.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Diligencias?

Self-parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Checkout is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Malecon, this spa hotel is within a 5-minute walk of Veracruz Cathedral, Veracruz Harbour and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is 8 minutes by foot.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1156 reviews
Rating 8 - Good. 277 out of 1156 reviews
Rating 6 - Okay. 136 out of 1156 reviews
Rating 4 - Poor. 48 out of 1156 reviews
Rating 2 - Terrible. 41 out of 1156 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great location, right on the zocolo. Super friendly, helpful staff.
Stayed 6 nights in Oct 2025

8/10 Good

Alma Leticia Lopez

Liked: Cleanliness, staff & service
Great location. Rooms are dated. Comfortable stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar
Stayed 1 night in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Maestra. Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family.
Stayed 1 night in Jul 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and eat and the amenities.
Stayed 6 nights in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
It has an amazing pool view and location
Stayed 2 nights in Jun 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Que bueno

Always a good experience at this historic hotel
View from our room
Alibrijes
Stayed 1 night in Aug 2025

8/10 Good

Rory

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful, especially at the end of our 3-night stay by arranging our early morning taxi to the airport. The room was clean and large with a table and two chairs, and a king-sized bed. The hotel is right on the main square (el zocalo) so we could go out and hear live music and see dances. Unfortunately, as with many old buildings, there was an awful smell of the sewer emanating from the bathroom. It seemed to be strongest in the morning. But, short of knocking the beautiful hotel down and rebuilding, there is probably very little that be done to improve the smell.
Stayed 3 nights in Oct 2025

10/10 Excellent

BLANCA ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel
Stayed 3 nights in May 2025

10/10 Excellent

WILHELMUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a. beautiful hotel in a nice town
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Place

Its a good place to stay. The staff is exceptional
Stayed 3 nights in Jun 2025

10/10 Excellent

Omar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2025

10/10 Excellent

Moises

Liked: Cleanliness, amenities
Very good place, walkable during the day and good variety at night.
Stayed 1 night in May 2025

8/10 Good

Vicente

Liked: Cleanliness, staff & service, amenities
Good hotel. GREAT Location except for the music out front. But it didnt bother me much. Room had a lot of space. But, if you have respiratory issues shud reconsider. Our room had mold. But as experiences go. I was comfortable. Thanks Gran hotel Diligencias:)
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Great view, and huge space, suite at top overlooking plaza.
Stayed 1 night in Jun 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, amenities
The property was in a excellent location but the floors and bathroom needs more attention
Stayed 1 night in Aug 2025

8/10 Good

Victor

Disliked: Cleanliness, amenities, property conditions & facilities
Great placeba bathroom area needed to be remodeling ASAP Besides that the place is very nice
Stayed 4 nights in Jun 2025

10/10 Excellent

francisco

Liked: Amenities
Excelente
Stayed 1 night in Jun 2025

8/10 Good

Grecia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I’ve lived and stayed at this hotel since 1979. It is sad to see how run down the place is. It needs attention. However, the staff is amazing, it is clean and safe.
Stayed 1 night in Aug 2025