Gran Hotel Diligencias

4.0 star property
Hotel with a full-service spa, steps from Veracruz Cathedral

Choose dates to view prices

Photo gallery for Gran Hotel Diligencias

Outdoor pool
Rooftop bar
View from property
Exterior
Lobby
Gran Hotel Diligencias offers a peaceful retreat in central Veracruz. Enjoy lunch at Mariscos Villarica, hydrotherapy and massage at SPA TRIDOSHA, or relax by the outdoor pool. The hotel features a bar, 24-hour health club, and helpful multilingual staff with luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Spa
The current price is AU$50
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

Master Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room

8.6 out of 10
Excellent
(68 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

8.4 out of 10
Very good
(96 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Down duvet
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Hairdryer
Designer toiletries
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
1115 Independence Avenue Downtown, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.0 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Carranza Lighthouse - 8 min walk - 0.7 km
  • World Trade Center Veracruz - 10 min drive - 10.0 km

Getting around

  • Veracruz Central Station - 8 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 26 min drive

Restaurants

  • ‪Los Portales de Veracruz - ‬2 min walk
  • ‪El Alba Fuente De Sodas - ‬1 min walk
  • ‪Gran Café del Portal - ‬1 min walk
  • ‪Bar El Estribo - ‬1 min walk
  • ‪Restaurant Bar Regis - ‬2 min walk

About this property

Gran Hotel Diligencias

Upscale hotel near Veracruz Cathedral
Located close to Flea Market and City Museum, Gran Hotel Diligencias provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a body scrub, a facial or a Swedish massage at Spa Tridosha, the on-site spa. The on-site Spanish cuisine restaurant, Mariscos Villarica, serves lunch. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), a banquet hall and a front desk safe
  • Multilingual staff, tour/ticket information and a lift
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 121 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mariscos Villarica

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Diligencias
Gran Diligencias Veracruz
Gran Hotel Diligencias
Gran Hotel Diligencias Veracruz
Gran Hotel Veracruz
Gran Hotel Diligencias Hotel
Gran Hotel Diligencias Veracruz
Gran Hotel Diligencias Hotel Veracruz

Frequently asked questions

Does Gran Hotel Diligencias have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gran Hotel Diligencias?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Diligencias on 19 Oct 2025 start from AU$50.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Hotel Diligencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Diligencias?

Self-parking and valet parking are free at this property.

What time is check-in at Gran Hotel Diligencias?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Gran Hotel Diligencias?

Checkout is at 1 PM.

Does Gran Hotel Diligencias provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gran Hotel Diligencias located?

Located in Malecon, this spa hotel is within a 5-minute walk of Veracruz Cathedral, Veracruz Harbour and Flea Market. City Museum and Carranza Lighthouse are also within 10 minutes. Veracruz Central Station is 8 minutes by foot.

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Gran Hotel Diligencias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1125 reviews
Rating 8 - Good. 272 out of 1125 reviews
Rating 6 - Okay. 134 out of 1125 reviews
Rating 4 - Poor. 46 out of 1125 reviews
Rating 2 - Terrible. 40 out of 1125 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y cerca de muchos atractivos turísticos
Stayed 5 nights in Aug 2025

10/10 Excellent

Norma Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable nuestra estadía
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar, tranquilo y el noche muchas opciones al rededor para salir a cenar y escuchar música
Stayed 3 nights in Sep 2025

8/10 Good

Jesus Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar, hotel familiar.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy lindo,la gente del hotel muy amables..comida muy rica.muy recomendado..
Stayed 3 nights in Sep 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy
Stayed 1 night in Aug 2025

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar
Stayed 1 night in Sep 2025

10/10 Excellent

Maestra. Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Olga Margarita

Liked: Amenities
Me gustó todo!!
Stayed 3 nights in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Aug 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Habitación amplia y con vista al zócalo. Muchos lugares cercanos para visitar caminando.
Stayed 3 nights in Aug 2025

6/10 Okay

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrica y con fácil acceso a restaurantes. Desgraciadamente en nuestra estancia coincidimos con un grupo de aprox 50 adolescentes de preparatoria que hacían demasiado ruido e incluso estaban usando drogras en los pasillos del hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

candi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel en pleno zocalo de la ciudad, muy cerca del malecón de Veracruz! Un lugar muy bonito, agradable , seguro y tranquilo! Lo recomiendo mucho!
Stayed 1 night in Aug 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el diseño de las instalaciones
Stayed 1 night in Aug 2025

8/10 Good

Mireya

Liked: Cleanliness, staff & service
La ubicación está
Stayed 1 night in Aug 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en el centro histórico, cerca de restaurantes, bancos, transporte accesible... Muy cómodo
Stayed 7 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte del Valet Parking, Camaristas y Recepcionistas. Lo malo/bueno, es su ubicación, así que el ruido de la plaza podría ser molesto, pero es insuperable con tantas opciones de restaurantes, bares y atracciones a pocos pasos.
Stayed 3 nights in Sep 2025

10/10 Excellent

Esau

Excelente opción para hospedarse en familia 😮
Stayed 1 night in Jun 2025

8/10 Good

Arturo Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the boulevard and every good restaurant in town. The perfect place to stay when entaining friends and family.
Stayed 1 night in Jul 2025

10/10 Excellent

rosember

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la propiedad es execelente la atención del lobby quienes nos atendieron fue impecable la atención del bar el estribo por la mañana fue muy buena y la que nos atendió por la noche fue de lo peor no fue la adecuada pero el resto fue excelente y por último el restaurante el buffet y los meseros fue de la mejor atención gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Aug 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto todo solo los accesos en vehículos algo complicado
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025