Reviews of WEST OCEAN TOWERS Long Bch Condo 2Bed/2BA/Sunny/Balcony/ Pool/Gym/BEST BUILDING!


Reviews

10

Exceptional

Rating 10 - Excellent. 51 out of 53 reviews" "
Rating 8 - Good. 1 out of 53 reviews" "
Rating 6 - Okay. 0 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

Reviews

10/10 Excellent

wayne t., KC Missouri and Boston MA

Liked: Cleanliness
Rehab stay
Great location and amenities
Stayed 30 nights in Jan 2024

10/10 Excellent

Travis V.

Liked: Cleanliness
Great location, unit and amenities
My family of four stayed at the condo for one month. The unit is very comfortable and clean. The building has nice amenities. And the location is super-convenient. I would stay there again for sure.
Stayed 31 nights in Jul 2023

10/10 Excellent

Anne D., California

Liked: Cleanliness
Great Location to Downtown Long Beach
This condo is a great location for all the events, parties, festivals, boating, premiers and local beaches that Long Beach offers all year. It is close to shopping, restaurants and a comfortable movie theater with all the current movies. We had everything needed from lots of kitchen dishes to an abundant of furniture and all the little things needed to enjoy your stay. The condo building has very good security and an amazing pool.
Stayed 30 nights in Oct 2021

2/10 Terrible

Amber D.

Disliked: Cleanliness
Upon arrival, the couch cushions were off the couch (drying due to an obvious recent steam clean) SM
Upon arrival, the couch cushions were off the couch (drying due to an obvious recent steam clean) SMELLED LIKE MILDEW & URINE! Tom offered no solutions outside of sending out the couch cleaning crew who offered to steam clean the couch again and lose the couch for 2+ days. Tom simply acting as of the problem didn’t exist. I covered the couch in blankets the entire trip The Floors & Chairs were COVERED in dog hair. It was obvious that the place wasn’t cleaned between our stay and the previous guests. I told Tom about Nothing there for dogs. Bring own bowl exc. Every cabinet and drawer is full of Tom’s personal belongings. He had the the kitchen cabinets full of old magazines, dirty candlestick holders, oversized vases, decorative ‘stuff’ and lots of other stuff that I had to move so the home was useable for my 45 day stay. Tom describes a desk to work from with empty drawers. But it’s full of his stuff.WiFi was AWFUL(1.9 MB/s). Was unable to work from condo.His pantry was filthy! Everything was expired and covered in cooking grease. Once again, in order to fill the pantry with my things, I had to CLEAR & CLEAN out things from previous guestsEverything in kitchen is worn out, rusty and UNORGANIZED. I had to throw away 1+ Trash bags of pantry items (open cereal boxes) bathroom items (open milk of magnesia) It was obvious that the place wasn’t cleaned much at all between our visit and the previous guests. One couldn’t miss a half opened box of CHEERIOS. There was dried spill of a liquid on the entire wall and tv when we arrived. We cleaned the TV. Another example that the place isn’t properly cleaned. Ceiling Fan had a MONTH’s of dust. I never turned it on because of this. The Baseboards/under furniture were full of the same LONG GREY DOG HAIR. I was HIGHY ALLERGIC to the master bed room due to amount dander in the carpet from a lack of proper cleaning. Lights in kitchen out were laughable. 3/10 of the bulbs were completely out. 2/10 of the bulbs were so dim that they were ineffective after dark. The vent above front door is thick in dust. I I could go on and on about the disgusting aspects of this house! The pictures in bedroom fell off wall multiple times. Unsafe picture frames. Almost landing on my pet.He listed the Master BedRoom curtains as ‘blackout’. Yet, we found a note on the curtains saying ‘DO NOT USE - DECORATIVE ONLY’ Bike seat is lose/broken! No maintenance between guests. Relies on the Condo’s manager to run his rentals and, while she’
Stayed 44 nights in Jan 2022
Response from VrboOwner on 18 May 2022
I am sorry this was not the right fit for this guest. In the 12 years that I have been vacation renting this condo, never have I come across anyone like this guest. IF the guest was so unhappy and if the place was as stated, why not reach out to me and let me know? The guest mentions my texts as "small talk". That would have been the perfect opportunity to reach out to me or my property manager. Instead of getting into the picky details of the complaints, let's keep in mind that the day the guest moved in everything was steam cleaned, as admitted. And, both the property manager and the steam cleaning professional made special trips to the condo to see for themselves what the complaints were. The result? Everything was perfectly clean. This is a super popular rental and guests return year after year. Again, I am sorry this did not work out for the guest.

10/10 Excellent

Richard S.

Liked: Cleanliness
Pleasant, well equipped, convenient
Very pleasant 2 BR 2 BA condo in Downtown Long Beach. Convenient to shopping, restaurants and the freeway. Property owner Tom was really great and responsive. Condo building is well managed with good parking and a fitness center. My dog loved it as well. Highly recommended!
Stayed 34 nights in Dec 2021

10/10 Excellent

Ashley P.

Liked: Cleanliness
Beautiful Complex
Tom was a pleasure to work with. Our stay was very nice and the condo came equipped with everything we needed and more. Overall, great experience and we’d do it again.
Stayed 30 nights in May 2021

10/10 Excellent

Joseph F., East Amherst, NY

Liked: Cleanliness
Perfect
Ideal location. Walk out the apartment door and in a minute walking down the best section of Ocean Blvd. Go out the back door and in a couple minutes walking the pier along the Aquarium, restaurants, shops, then onto the beach: long and wide and safe. Bikes are ready to go and the paths go on forever. Hop in the car, and your a block from the 710 to get you anywhere fast. Be sure to drive the new billion dollar bridge over the port— no longer a confusing drive through industry and truck congestion— spectacular view and now minutes from the growing harbor area of San Pedro and the cliffs of Palos Verde. The apartment itself was spacious and better stocked than our home. Comfortable living room with large TV, large kitchen with all the amenities, dishes, cutlery, etc etc. Two parking spaces meant it was easy for our daughter to visit without any parking difficulties. Extremely safe with fob controlled gate access and only 6 condos per floor, plus fobs only permit access to your floor and common space, so no one else is even on your floor. Speaking of safety, the guards at the doors are super nice and make you feel at home. The grounds are extremely clean, including the huge pool, bbq, and fireplace area. We complimented the gentleman wiping handles and washing floors: so nice and thorough, especially during COVID. Tom even stocked the apartment with a box of masks and bottles of hand sanitizer. Thank you Tom for creating such a great place to stay, and Monicka for welcoming, orienting, and managing the apartment itself.
Stayed 30 nights in Jan 2021

10/10 Excellent

Richard c., Oak Bluffs, Ma.

Liked: Cleanliness
Perfect Long Beach
From check in to check out absolutely perfect. If your going to Long Beach this the place.
Stayed 22 nights in Mar 2020

10/10 Excellent

Jeffrey P., Salt Lake City

Liked: Cleanliness
Great place and perfect location
We are a retired couple and have been spending winters in warm climates. We were lucky to pick Tom's condo unit. We loved staying at Tom's place. The building is beautiful and the staff is very friendly and accommodating. We used the pool (88 degrees), hot tub, and the gym almost daily. The outdoor barbeque was super, it was cleaned every morning. The gym is as well equipped as any commercial gyms I've seen. Tom's unit is more then well equipped. The TV had all the channels with nearly all premium channels available along with access to Netflix and Amazon. The beds were very comfortable. The only negatives would be the couch is uncomfortable to us. Tom is very responsive to any requsts or problems. We would definatly stay here again if we return to Long Beach.
Stayed 59 nights in Jan 2020
Response from VrboOwner on 3 Apr 2020
Thank you, Jeff. I’m buying a new couch this summer! Hope to see you back in Long Beach again soon. You’re always welcome here!

10/10 Excellent

Simon C.

Liked: Cleanliness
Great Location with all the amenities!
My Wife and I thoroughly enjoyed our stay. Being able to walk to downtown, the Pike and Shoreline Village is great. The condo is clean and nicely furnished and feels large for the square-footage. Having AC, two secure parking spots, WiFi, bicycles and laundry machines makes for an easy stay. The staff is fantastic, they accept online grocery deliveries in the lobby and are always there to answer your questions. The tower is surprisingly quiet, we never heard any of our neighbors. Tom spent over an hour with me at check-in going over the condo, parking and the building amenities. This is a great condo in a fantastic location!
Stayed 30 nights in Nov 2019

10/10 Excellent

Richard B.

Liked: Cleanliness
3rd Visit !!
Our 3rd visit to Tom’s apartment – just as nice and well equipped as before. The location is perfect for all that Long Beach has to offer… looking forward to our next visit
Stayed 33 nights in Oct 2019

10/10 Excellent

Karen B.

Amazing Amenities
The condo provided everything we needed and more. The kitchen was so well equipped that I wanted for nothing when cooking elaborate Thanksgiving and Christmas dinners. Tom clearly takes pride in the condo; it is appealing, very clean and well cared for. The building amenities were amazing - beautiful pool area, hot tub, sauna, grills, outdoor fireplaces, and billiards. The condo is located in downtown Long Beach. The building is very secure. Tom was a helpful, responsive and patient host. Five stars.
Stayed 50 nights in Nov 2018

10/10 Excellent

Stella H.

Best Location, best building, best owner!
I recently stayed at Tom’s West Ocean Towers condo on business. Everything was top notch. I could walk to the office and the many restaurants & stores in the surrounding area. I’m hoping my company has me again on a lengthy stay in Long Beach. I loved everything about it!!
Stayed 102 nights in Jun 2018

10/10 Excellent

Constantin V., London , United Kingdom

Exceptional service
This was by far the best experience I had while in a holiday. Tom is one great guy and words can’t describe how helpful he was in everything we needed . The cleanest , the safest , the best placed condo we could possibly find . Thank you for everything TOM and I hope to be back soon.
Stayed 30 nights in Apr 2018

10/10 Excellent

Alicen H.

Amazing location, apartment, and host!
The apartment is beautiful and in a great location; walkable to The Pike and Pine Street. The apartment staff are very friendly and accommodating to ensure ease of living. Tom is also a very attentive and responsive host. We definitely recommend this gem to anyone and would love to come back!
Stayed 78 nights in Oct 2017

10/10 Excellent

Stella H.

Clean, Quiet & Comfortable!
I frequently come to Long Beach on business. This is a great location. This is by far the best vacation rental I have stayed. The owner pays attention to many details and I look forward to returning when in the Long Beach area. 5 stars!!
Stayed 35 nights in Sep 2017

8/10 Good

Mary Rose D.

Very nice accommodations and great location!
Tom was very helpful and responsive. The condo was spacious and very neat. Beds were very comfy. I would have liked more comfortable living room furniture, but overall a nice condo to rent at Long Beach!
Stayed 44 nights in May 2017

10/10 Excellent

Jonathan E., Los Angeles

Everything one could want
It's a wonderful, nicely appointed apartment in a well-tended building with very helpful staff. We really enjoyed our three month stay! Tom is a caring and thoughtful owner who went above and beyond to ensure a fun stay.
Stayed 89 nights in Jan 2017