Hilariously Insecure: A Comedy of Issues
Positives - Niles and the guy at the front desk with long hair were great. Super nice and do everything they can to make sure you have a good time.
Negatives - When I came to check in the door was locked and it required a code to get in, which typically is a great idea, if the code wasn't clearly visible, bold, and in huge font on a sign 2 feet away through the window. I was able to walk right in.
My first night when I got back to the room, there was a girl laying in my bed watching TV. Sounds like she checked out the day before, but her key was never deactivated. Needless to say, I had to pack my stuff and move rooms.
I obviously wanted to use the safety deposit box in this new room, but it didn't work. They were unable to get it fixed during my stay so I had to take my valuables with me every day.
The next morning I woke up and there was no running water, so I had nothing to drink and couldn't shower.
Checking out I asked to store my bags in their "secure storage" which is a room with a keypad for entry. If only it worked... but no, the door was opening with no code.
All this happened over just 48 hours, Management's response? No action and no refund. The employees were asking me if Management spoke to me about all the issues... nope. Never tried.
Code access that isn't publicly visible, deactivating cards after someone checks out, and a secure bag storage is what you learn during the first day of hospitality management 101.