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Reviews of Beverly Laurel Hotel

3 out of 5
Beverly Laurel Hotel
8018 Beverly Blvd, Los Angeles, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 452 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the front desk was not very welcoming at check-in. We asked where the elevator was, and he gave us directions, and then informed me us was broken. The hot tub at the pool area was not working and out of service. Nothing special about this hotel, and we would not stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Heather N

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was helpful. We had a large sitting area and separate bedroom suite which was nice. There were no door signs to let housekeeping know to clean, so no clean towels. The elevator was broken.
Stayed 4 nights in Apr 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beverly Laurel Management on 28 Apr 2024
Thank you.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Would have been perfect but the elevator is out of service!!
Stayed 1 night in Apr 2024
Response from Beverly Laurel Management on 21 Apr 2024
Thank you, Scott.

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. My first time was about 25 years ago & it’s still my first choice whenever I’m in town. The staff is always so friendly & the upgrades they made to the property are just right. Location is perfect for our needs. Having 24 hr Swingers downstairs really is a bonus too.
Stayed 3 nights in Apr 2024
Response from Beverly Laurel Management on 16 Apr 2024
Thank you, Dionne. It's a pleasure to welcome you back. We look forward to your future stays.

10/10 Excellent

Christa, Campbell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun retro hotel. Classic diner attached. Free valet parking. Close to Hollywood, Beverly Hills, Santa Monica, etc. Front desk was friendly and helpful. Super quiet hotel.
Stayed 1 night in Apr 2024
Response from Beverly Laurel Management on 13 Apr 2024
Thank you, Christa. We are pleased to hear that you were able to have a great time on your trip while staying with us.

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when I come to Los Angeles for work!
Stayed 3 nights in Apr 2024
Response from Beverly Laurel Management on 11 Apr 2024
Thank you, Ben.

4/10 Poor

Peter, Surry Hills

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator was broken, so was the heating which was not ok as it was really cold weather. Also internet was very patchy & stopped working altogether overnight. Very overpriced considering how many things weren’t working, after one night we checked out & moved somewhere else
Stayed 2 nights in Apr 2024
Response from Beverly Laurel Management on 10 Apr 2024
We apologize for any inconvenience caused and are currently working to address those concerns. Your willingness to stay despite those concerns is greatly appreciated.Thank you, Peter.

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love ♥️
Stayed 23 nights in Mar 2024
Response from Beverly Laurel Management on 10 Apr 2024
Thank you, Linda.We always enjoy having you as our guest.

6/10 Okay

sherri

Stayed 1 night in Apr 2024
Response from Beverly Laurel Management on 26 Apr 2024
Thank you, Sherri.

6/10 Okay

Romy

Travelled with family
Good for the price , had to book it last minute. Cleaning is not the best , you have to request daily maintenance to thw room and even though ask several time for clean towels and toiletries. Location is 20 min away for main streets and city sightseeing. No to many good restaurants near by
Stayed 4 nights in Mar 2024
Response from Beverly Laurel Management on 10 Apr 2024
Thank you, Romy.We value your helpful information. Our team will make use of your information to enhance our services.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a very safe and walkable area, 4 blocks from the Grove and Farmers Market and reasonably close to Melrose and Hollywood walk of fame. Will definitely return. Also Swingers restaurant next door is absolutely fabulous!
Stayed 2 nights in Mar 2024
Response from Beverly Laurel Management on 10 Apr 2024
Thank you, Christopher.We are happy to hear about your enjoyable experiences during your stay with us.

10/10 Excellent

Kathleen

Stayed 1 night in Apr 2024
Response from Beverly Laurel Management on 23 Apr 2024
Thank you, Kathleen.

4/10 Poor

Cami

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures were beautiful and we could see glimpses of that here and there. Our room was very musty, had missing tiles in the shower, mold behind the sink, a bathroom door that wouldn’t close, a bathroom light that turned itself on and off, and a semi working heater. To top it off our room was never cleaned during our three night stay. The valet was amazing and quick. The staff, for the most part, was friendly.
Stayed 3 nights in Mar 2024
Response from Beverly Laurel Management on 3 Apr 2024
Thank you, Cami.It means a lot to us that you took the time to share your experience from your recent stay with us. Your experience will help our team improve our services.

10/10 Excellent

Dr. Robert, Beverly Hills

Liked: Cleanliness, staff & service
Good check-in and valet
Stayed 1 night in Mar 2024
Response from Beverly Laurel Management on 28 Mar 2024
Thank you, Dr. Robert.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute hotel right next to a cute diner perfect for breakfast lunch or dinner. Also an amazing location close to Beverly hills, weho, and Hollywood Blvd. Such a cute vintage feel took us back and we loved it
Stayed 1 night in Mar 2024
Response from Beverly Laurel Management on 26 Mar 2024
Thank you, Madison.We're glad to hear about your enjoyable experience.

6/10 Okay

Jessica, Victoria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are in quite poor condition. Our bathroom door did not close and the beds were teeny tiny. Elevators were broken and we had a fair bit of luggage to bring up to the third floor. The location is great though and staff were all friendly.
Stayed 1 night in Mar 2024
Response from Beverly Laurel Management on 28 Mar 2024
Thank you, Jessica.We appreciate your concerns. We'll inform our dedicated team to ensure better service moving forward.

8/10 Good

Nathalie Maria, Moca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as listed!
Stayed 1 night in Mar 2024
Response from Beverly Laurel Management on 21 Mar 2024
Thank you, Nathalie Maria.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Beverly Laurel Management on 19 Mar 2024
Thank you, Jose.

10/10 Excellent

Garrett

Wonderful place to stay
Stayed 2 nights in Mar 2024
Response from Beverly Laurel Management on 16 Mar 2024
Thank you, Garrett.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is smelly and old, no air ventilation. The towels are older and gross than the towels of the car washing places .
Stayed 3 nights in Mar 2024
Response from Beverly Laurel Management on 15 Mar 2024
Thank you, Gereltod.Your feedback will be shared with our team/supplier.

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bummer that the only elevator they had was broken and we had to walk up 3 flights of stairs with heavy suitcases then each time we went anywhere, it was those 3 flights of stairs again and again. There were missing tiles in the shower that should really be replaced. We needed to get the manager to come to our room to figure out how to get the internet password to work and how to get the television to a local station if we wanted to watch the Oscars or the news. They were helpful, but they might want to leave instructions in the rooms on one sheet of paper that tells step by step instructions on how to work the television and where the ice machine is located and other things that most motels/hotels have instructions in the rooms for. I have stayed at this hotel for decades and it looks nicer than it has ever looked. It just needs to fix broken things (keep them up) and leave instructions in rooms for things that guests might need help with.
Stayed 3 nights in Mar 2024
Response from Beverly Laurel Management on 16 Mar 2024
Thank you, Kimberly.Thank you for taking a moment to share your experience. Our team regrets not providing you with the necessary information that could have made your stay more enjoyable.

8/10 Good

Amy, Stamford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location
Stayed 4 nights in Feb 2024
Response from Beverly Laurel Management on 10 Mar 2024
Thank you, Amy.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Beverly Laurel Management on 6 Mar 2024
Thank you, Julia.

8/10 Good

Cecilia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Beverly Laurel Management on 12 Mar 2024
Thank you, Cecilia.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Beverly Laurel Management on 29 Feb 2024
Thank you, Donald.

10/10 Excellent

Ella

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is simply gorgeous, and transports you to another time, an LA of the past. Low key glamor and lush greens.
Stayed 1 night in Feb 2024
Response from Beverly Laurel Hotel Management on 23 Feb 2024
Thank you, Ella.We're glad to hear about your experience.

2/10 Terrible

Wanda, Henderson

terrible customer service
Stayed 1 night in Feb 2024
Response from Beverly Laurel Hotel Management on 23 Feb 2024
Thank you for sharing your experience Wanda.We sincerely apologize.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Beverly Laurel Management on 21 Feb 2024
Thank you, Alan.

10/10 Excellent

Joelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was friendly.
Stayed 1 night in Feb 2024
Response from Beverly Laurel Management on 20 Feb 2024
Thank you, Joelle.Our team is glad to hear of your kind words.

10/10 Excellent

ALAN, Las Vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night for business. Room was nice and spacious. Only complaints were 1. The clock was battery operated and did not work likely to dead battery. 2. Ciyld not get the keurug coffee maker to work. Otherwise the other amenities, safe, refrig, microwave all worked fine. Would stay again when the need arises.
Stayed 1 night in Feb 2024
Response from Beverly Laurel Management on 20 Feb 2024
Thank you, Alan.We appreciate your stay. Our team will ensure those items are inspected.

8/10 Good

Yamily

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Beverly Laurel Management on 18 Feb 2024
Thank you, Yamily.

8/10 Good

Maria E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, two blocks from The Grove
Stayed 1 night in Feb 2024
Response from Beverly Laurel Management on 13 Feb 2024
Thank you, Maria.We're glad our location was ideal for your trip.

4/10 Poor

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Torn between 2 & 3 stars because on the one hand, the property is fair for the price BUT our room still wasn’t ready 1-1/2 hours after check-in and it reeked of cigarette smoke. The maid left the windows open in an attempt to air it out but it was so bad, we had to sleep with the windows open, which meant noise. The next morning our clothes & hair smelled like an ashtray. UGH
Stayed 1 night in Feb 2024
Response from Beverly Laurel Management on 8 Feb 2024
Thank you, Elizabeth.We always strive to provide the best experience possible. We sincerely apologize that it was less than ideal.

8/10 Good

sourav

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Beverly Laurel Management on 8 Feb 2024
Thank you, Sourav.

10/10 Excellent

Timothy John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great vibe, a great location and is very affordable. it has a lot of its original charm and the fact that there is a diner, right underneath is a bonus. You can get wine and food at the diner at a reasonable price. Way better than spending too much on room service. My third time here and I’ll be back again.
Stayed 4 nights in Jan 2024
Response from Beverly Laurel Management on 13 Feb 2024
Thank you, Timothy John.We appreciate your continued patronage. Our team is always happy to see familiar faces.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad beginning
At check in I was informed that my room, “that I booked through a third party *said with a sneer*” did not have heat or air because it was broken and they did not have a part to fix it. The gentleman said they did not have another room in the entire hotel and that was that. He offered no compensation or apology. He also handed me a key card and didn’t not explain that my 110 room was not on the first floor, as one would assume, but was actually on the second floor. So I had to return to the desk and ask for help and then had to ask for directions to the elevator. Every hotel that I have ever stayed at includes that information in their welcome spiel. I was tempted give this hotel one star for that alone, but did not because the room was clean and exactly as described. The location was great and the styling was adorable. Pros: Clean, huge room for a great price, big bed, plenty of blankets, restaurant right next door Cons: no air conditioning or heat, thin towels, the furniture looked a little beat up, (couch was pilling and saggy, one arm loose on a chair) NO Secondary lock, bolt or chain inside the room. As a woman staying by myself I found that very scary! All in all, if it hadn’t been for the unhelpful front desk person and no air, I would have been happy to stay here during a future visit to the LA area.
Interior pool
Huge bathroom with waterfall shower
California king
Stayed 1 night in Jan 2024
Response from Beverly Laurel Management on 31 Jan 2024
Thank you.Our team works to ensure all guests feel welcome no matter the situation. We failed to do so and for that, we sincerely apologize. We'll make sure our team continues to improve our services.

2/10 Terrible

Elvis

Disliked: Cleanliness, staff & service
There was no heating or cooling for my entire stay .
Stayed 4 nights in Jan 2024
Response from Beverly Laurel Management on 31 Jan 2024
We sincerely apologize.It was an unfortunate situation that occurred.We appreciate your stay during that situation.

6/10 Okay

Kimberlee

Travelled with partner
Liked: Amenities
Noisy with construction next door. $35 for parking space.
Stayed 1 night in Jan 2024
Response from Beverly Laurel Management on 21 Jan 2024
Thank you, Kimberlee.We appreciate your feedback.

8/10 Good

David, Palm Springs

Liked: Staff & service, property conditions & facilities
I like the location of the hotel as it is very central - near Melrose shopping, West Hollywood, Sunset strip. It is LA so it still takes forever to get anywhere. The staff is friendly. The rooms have a nice mid-century vibe. The carpets could use a good cleaning or replacement. Having Swingers downstairs is a convenience as is the coffee shop Harvey's across the street which is open before 8am. The price is good for Los Angeles.
Stayed 2 nights in Jan 2024
Response from Beverly Laurel Management on 21 Jan 2024
Thank you, David. We're glad to hear your stay was enjoyable.

2/10 Terrible

Stan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was generally ok, habitable, however slightly damp. We had to advise the reception 24 hours in advance if we wanted the room clean, however they forgotten one time which means we missed out and had to use dirty towels. Our biggest problem was something out of the accommodations control, the constant noise of the other occupants. We stayed 6 nights, not one of those nights were peaceful, constant loud banging noises and other noises. One of our neighbors had their television on all night with the sound up high. People coming in and out all hours of the night and early morning. Surely the hotel Mano would have acted on the noise complaints. We only stayed here due to the location. Generally expensive for what you got.
Response from Beverly Laurel Management on 21 Jan 2024
Thank you, Stan.We appreciate you taking a moment to share your experience. Our team will work provide a better experience in the future.

4/10 Poor

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Beverly Laurel Management on 14 Jan 2024
Thank you, Nelson.

10/10 Excellent

Melba D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, our room was a bit outdated and the pillows where tooo small. Also parking is limited, but we enjoy our stay because of the location and convenience.
Stayed 3 nights in Jan 2024
Response from Beverly Laurel Management on 14 Jan 2024
Thank you for taking a moment to share your experience with us.

8/10 Good

Ben

Liked: Amenities, property conditions & facilities
Had a great time staying here. Great access to WeHO, Beverly Hills, Hollywood. Nice staff.
Stayed 2 nights in Jan 2024
Response from Beverly Laurel Management on 10 Jan 2024
Thank you, Ben.We are glad to hear you were able to enjoy your stay.

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beverly Laurel is a hidden gem of a place. It's an older hotel, but that's part of it's charm. Our rooms were clean and bright, decorated in a cheery deco style. The staff was very responsive and friendly--and they offer valet parking, Here's an added bonus for us since we're seniors and live out of town:, the hotel is close to Cedars Sinai Hospital-- which gives us a comfortable place to stay when we have medical appointments. Also, we can walk downstairs and have our meals in the handy cafe just below the hotel!.
Stayed 1 night in Jan 2024
Response from Beverly Laurel Management on 14 Jan 2024
Thank you, Chuck.We are glad to hear your stay was enjoyable.

6/10 Okay

AMI, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mid Century vibes, great convenient location. Had the "romantic suite" on 2nd floor - floor/room was vibrating from mechanical unit for diner i'm guessing? Round Bed was comfy, pillows were small super dense bricks that kink your neck, towels were thin and def could be updated. No extra perks in the bar except a few coffee pods (no bottled water) The suite has the big curved window and is covered by the exterior facade so when it got dark, our room turned into something of a Space Mountain Suite and was glowing blue, curtains helped but not much lol. Soaking tub was nice, but drain was busted. Covered parking in the back was limited but nice, valet person was friendly.
Stayed 2 nights in Dec 2023
Response from Beverly Laurel Management on 4 Jan 2024
Thank you.It's great to hear you enjoyed your time and we certainly appreciate your feedback. It will help improve our services moving forward.

10/10 Excellent

Isabella

Always a great experience
Stayed 1 night in Dec 2023
Response from Beverly Laurel Management on 5 Jan 2024
Thank you, Isabella.

10/10 Excellent

Mark, Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4th stay here and we have another one booked in 2 months. We really enjoy staying at The Beverly Laurel!
Stayed 4 nights in Dec 2023
Response from Beverly Laurel Management on 31 Jan 2024
Thank you, Mark.We sincerely appreciate your patronage.

4/10 Poor

George

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was extremely noisy sleeping here for one night, the walls are paper thin and you can hear everything outside your door. We got a room (104) which is next to the supply room and every 30mins starting from 6am there was some form of banging, loud chatting or someone speaking from the phone. If your looking to get some good night sleep this is not the place. Very disappointed with my experience.
Stayed 1 night in Dec 2023
Response from Beverly Laurel Management on 4 Jan 2024
Thank you, George.We sincerely apologize for your experience.

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Beverly Laurel Management on 9 Jan 2024
Thank you, Jennifer.