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Reviews of Beachcomber Lodge

3.5 out of 5
Beachcomber Lodge
Anderson Road, Lord Howe Island, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 50 reviews" "
Rating 8 - Good. 18 out of 50 reviews" "
Rating 6 - Okay. 5 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet place with a garden. Has everything one needs for a comfortable stay
Stayed 3 nights in Sep 2023
Response from Gary on 4 Oct 2023
Dear NataliaThank you for your very kind review.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nestled in the bush with lots of birdsong in the mornings, plenty of lovely sunshine to enjoy out on the verandah - so peaceful! - and incredible staff. Paul made the trip so easy!
Stayed 6 nights in Sep 2023
Response from Gary on 3 Oct 2023
Dear Lucy,Great to have you stay, thank you for this very kind review, hope you get back someday (the birds are singing now!)

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Beachcomber Lodge was simply fantastic! Highly recommended for a quiet and comfortable stay on Lord Howe Island. Gary and Paul were incredibly helpful and made sure our stay was easy, relaxing and our best holiday yet at Lord Howe Island.
Stayed 7 nights in Sep 2023
Response from Gary on 28 Sept 2023
Dear Rebecca,Thank you for your kind words and great review, was our pleasure having you stay...see you next time

10/10 Excellent

HAIMIN

Stayed 3 nights in Sep 2023
Response from Gary on 24 Sept 2023
Thank you for your very kind review

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful and friendly staff. Clean, well maintained and a perfect location to explore the island. Loved our stay. 🙂
Stayed 4 nights in Apr 2023
Response from Gary on 23 Apr 2023
Dear Paul Was our pleasure having you and your son stay with us you both looked very happy hope to see you again and thanks for the wonderful review

10/10 Excellent

Emil, Provincetown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pick up from the airport right on time, also taking us back. Good explanation about where everything is on the island. Staff was friendly and very helpful. Thank you!
Stayed 4 nights in Feb 2023
Response from Gary on 23 Feb 2023
Dear EmilThank you for staying with us and thank you for your wonderful review, we hope you can return someday

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly basic accommodations but well suited to the vibe of the island
Stayed 3 nights in Feb 2023
Response from Gary on 14 Feb 2023
Hi Alan,Hope you had a safe trip home, many thanks for the review.

6/10 Okay

Verified traveller

Liked: Staff & service
Average - with some ups and downs
The lodge is located, like many in Lord Howe Island, up a hill which requires hiring a bicycle or a 10 to 15 minute walk to get to the restaurants to eat or beaches to swim. There are no views from the rooms or the lodge, but they do have a very nice garden. The room was typical average Lord Howe basic / minimal - not unattractive, but very basic. It was generally clean. Like almost all accommodation on Lord Howe, there is no airconditioning, and given the constant high humidity on the island, staying in the room during the day is mostly unbearable. On the downside, the bathroom smelled of sewerage (septic tanks?), the basin constantly clogged up with water (did not drain), there was no facecloth provided, the TV signal was hopelessly fuzzy (though Youtube worked fine), and sound came in from the adjacent rooms, moreso than any other hotel I have ever stayed in. The accommodation would be very expensive compared to other accommodation of this standard in Australia ... but perhaps not so for Lord Howe, where everything is about 50% more than the mainland.
Stayed 3 nights in Feb 2023
Response from Gary on 12 Feb 2023
Thanks for the detailed review.

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachcomber was perfect for my stay… a great little kitchenette to prepare easy meals if you want a quick brekkie before a hike… close to Ned’s… clean… Paul was always around to help with anything… would definitely stay again!
Stayed 10 nights in Jan 2023
Response from Gary on 8 Feb 2023
Dear Catherine,So glad you enjoyed your stay with us on Lord Howe Island, we definitely would love to see you again, take care.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Beachcomber was the perfect holiday stay for Lord Howe . Set in tranquil tropical gardens where it was quiet and peaceful the hotel was within easy walking distance to Ned’s beach and town cafes Paul the manager went out of his way to make sure we had everything we needed With clean rooms very comfortable beds a lovely verandah and all amenities for cooking we were very happy with our stay at Beachcombers No need to spend $10,000 a night haha
Stayed 6 nights in Feb 2022
Response from Gary on 23 Feb 2022
Dear Sarah, Thank you for staying at Beachcomber and thank you for such a wonderful review, we do hope you have great year and we hope to see you again someday here on LHI. Best wishes.

6/10 Okay

Martin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not good value for money. For the amount I paid for the room, I would have expected much better service. The rooms were not cleaned during my stay and guests are discouraged from asking for assistance from the single staff member. On the plus side, the rooms are large and cool and the garden is lovely.
Stayed 3 nights in Jan 2022
Response from Gary on 10 Feb 2022
Hi Martin, I regret my property was not what you had expected, during this pandemic most guests having just a 3 night stay preferred not to be disturbed however Paul who lives onsite would have been happy too assist any request.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff Paul was very helpful and kind. However, the facilities were not adequate and outdated. In the pandemic, the lodge's policy expressed the daily clean services would not be provided. Hence, the room became not fresh, not polished and not tidy. The policy threaten we needed to clean the bins, made room clean, otherwise additional cost would be charged. I believe I paid premium fees to stay in the lodge. Why should I perform a maid's service to stay there?
Stayed 5 nights in Jun 2021
Response from Gary on 22 June 2021
Dear Sir/Madam, I regret you were unhappy with some of our policies & and if you misunderstood some, during off peak May/September we do not provide daily room service and never have, however our live in caretaker Paul who you mention is available 24hrs if you have any issues, we do ask you remove your our waste from the rooms as it needs to be separated for recycling and provide 3 bins in the room and the main bins are located just 20m from your room, if you choose not too then we do it on check out.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed. It was a bit tricky to find staff if we needed something, but when we did they were great.
Stayed 6 nights in Apr 2021
Response from Gary on 10 May 2021
Thank you for you kind review, Paul our caretaker lives onsite and mostly is around 24hrs/day, sorry if he was a bit hard to find hope you can return one day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean rooms close to neds beach and not too far from town. Polite and courteous service and local knowledge
Stayed 4 nights in Jan 2021
Response from Gary on 6 Feb 2021
Thank you for this kind review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Beachcomber. Highly recommend
Stayed 7 nights in Dec 2020
Response from Gary on 4 Jan 2021
Hi Harry We loved having you stay hope it’s not too long until you get back Gary

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Lodge close by Ned’s beach
This is a nice lodge near Ned’s beach. Gary the owner very kindly showed us around on the way from the airport, and allowed early access and a late check out which we hugely appreciated. If you wish to dine at another restaurant Gary provides complementary shuttle and the restaurant drops you home. Lord Howe Island is truly magical, highly recommend.
Stayed 5 nights in Mar 2020
Response from Gary on 20 Mar 2020
Dear Catherine & John it was a pleasure to have you stay, do hope all is well and we meet again someday when the world is calm. Gary

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gary who manages tbe propertywas very helpful in sorting out any issues we had. We had a problem withtv reception on day 1 and quickly arranged another tv. The food at t he restaurant was very good - great pizza! The room was tidied every day which was a surprise - particularlyhaving rubbish removed from the kitchenette to avoid attracting ants and coachroaches - important given the room is at ground level. Gary's knowlege of the natural environment on tge island was very useful and he was always keen to share an I nteresting story with us which made us feel very welcome.
Stayed 6 nights in Jan 2020
Response from Gary on 4 Feb 2020
Thank you for such a kind review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming guests, peaceful setting amongst the trees and birds, short distance to Neds beach and others, walks and shops/Restaurants. Will definitely come back another time
Stayed 8 nights in Dec 2019
Response from Gary on 27 Dec 2019
Many thanks for this very kind review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and Beachcombers, Gary and his team were very welcoming.
Stayed 9 nights in Jun 2019
Response from Gary on 13 July 2019
Thank you for a great review, glad you enjoyed your stay.

2/10 Terrible

Verified traveller

Stayed 5 nights in Apr 2019
Response from Gary on 28 May 2019
I regret you didn’t enjoy your time at my lodge

8/10 Good

Terrence Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Gary on 12 Mar 2019
Hi Terrence, Thank you for a wonderful review, very happy you enjoyed your visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything amazing place
Best experiences ever back to nature perfect for solo traveler being female I always felt safe
Stayed 7 nights in Sep 2018
Response from Gary on 19 Sept 2018
Thank you for your most kind review

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good sized unit with great facilities, a shame the dining room wasn't open for breakfast
Stayed 3 nights in Aug 2018
Response from Gary on 8 Sept 2018
Hi Wendy, Thanks for the top review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice mid range accommodation. Comfortable. Lovely
Were informed when we booked that there would be free wifi. Not the case. Were informed that they had not offered free wifi for some time.
Stayed 8 nights in Oct 2017
Response from gary on 17 Nov 2017
Thank you for your review, i am sorry about the wifi, we try to keep all our info up to date so many sites these days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place - good to have a kitchen and a table outside
Stayed 4 nights in Oct 2017
Response from Gary on 17 Nov 2017
Thank you for your kind review.

10/10 Excellent

Stephen, Milton NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Relaxation in Paradise
From the moment we arrived old fashioned, friendly service was on offer everywhere on the island. The Beachcomber's rooms were comfortable and serviced daily at a time appropriate to the visitor. The accommodation also had an excellent restaurant. Highly recommended.
Stayed 9 nights in Aug 2017
Response from Gary on 3 Sept 2017
Dear Stephen, Thank you for such a great review, very glad you enjoyed the cookies and the food in our restaurant, hope to see you again someday.

8/10 Good

Monique, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, tranquil, and good accommodation
Lord Howe Island is a fantastic place to get away from it all. We stayed at Beachcomber and found the proprietors really nice and helpful. We were picked up from the airport and then shown around a important parts of the island so we knew where things were. We also were taken to Neds beach to see where you can feed the fish. Beachcomber is a little walk away from restaurants (that were open in winter) so on the rainy days it was an adventure with the umbrella but no complaints here. The only suggestion I could make for improvements would be to be mindful of moving wheelee bins at 7:00am on a Saturday morning right past the bedroom window when guests are trying to have a sleep in. Otherwise it was a great stay and I recommend anyone take time to talk to the locals and learn about the island. Its fascinating.
Stayed 7 nights in Jun 2017
Response from Gary on 19 July 2017
Dear Monique, Thank you for you're kind review, very happy you enjoyed our island.

10/10 Excellent

Yufei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017
Response from Gary on 29 June 2017
Thank you for this very kind review

8/10 Good

Katja, Redfern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy apartments in beautiful garden
Comfortable and spacious apartments set in a beautiful garden. Very friendly owners, and the homemade cookies were delicious! Loved the original, old house, just beautiful - more than half of the apartments are located in there. Very clean apartment, and comfy bed. Would definitely return. Thank you.
Stayed 4 nights in May 2017
Response from Gary on 29 June 2017
Thank you for this very kind review, we hope you can return someday

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lord Howe excelled it's self.
The short stay was fantastic, we would have liked at least another 2 days on Lord Howe Island. It is a fantastic place for peace and quiet but also great for Water lovers. Lots of snorkeling etc. Accommodation was excellent.
Response from Gary on 9 June 2017
Dear Ethel, thank you for you're kind review. Gary

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Plenty of space
Good sized cottage with 2 bedrooms, refrigerator and cooking facilities. A lengthy walk to the shops. The housekeeper threw out a plastic bag containing my spare toiletries. 2nd time this has happened in my travels, I'll have to hide them in future. Good value considering the size. I liked the jar of cookies that was replaced all but the last night.
Response from Gary on 9 June 2017
Dear Richard, Thank you for you're kind review, sorry about you're thing s and the cookies on the last day. Gary

6/10 Okay

Warren, Sydney NSW

Liked: Cleanliness, staff & service
Beachcomer
Good points... Nice helpful staff Nice garden area & veranda Cheap rates for adequate accommodation Excellent fish night Sunday at their restaurant Bad points... Higher up the hill to walk but there again is closer to Ned's Beach
verandah
Response from Gary on 29 June 2017
Thank you for taking the time to give this review

8/10 Good

S, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable in a lovely, leafy setting. Food at restaurant was delicious.
Response from Gary on 29 June 2017
Thank you for this kind review

10/10 Excellent

Chris, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean an comfortable.
Highly recommended. Great position! Very comfortable...

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely property with wonderful host.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Gary, the proprietor was very helpful and the lodge was great with a small useful kitchenette in rooms we booked.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room with basic facilities
This hotel is a nice peaceful stop on the island. Basic facilities allow you to be self-sufficient (make your own breakfast or have a bbq for dinner).

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Mutton Bird Nights

10/10 Excellent

Punitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and comfortable
I found the lodge to be charming, spacious and comfortable. A great place to stay on the island - considering the alternatives it was excellent value for money. Loved having coffee and homemade biscuits on the patio accompanied by a wide variety of birds and lush greenery. Lovely hosts as well. Would love to go back one day.
Response from General Manager on 16 Sept 2016
Thank you for your very kind review, we hope you can return someday

10/10 Excellent

Helen, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money on Lord Howe Island
Beautiful, clean and spacious accommodation with fantastic hosts who could not do more to make our stay memorable. Interesting island in terms of pristine environment, interesting history, uncrowded wherever you go and very friendly locals. Lovely fresh seafood available for self catering or at the restaurants. Picturesque golf course, lovely picnic spots, beaches and superb lagoon for coral and fish viewing.
Response from Gary on 22 Sept 2016
thank you for your kind review so glad you enjoyed your stay

4/10 Poor

Scott, Merimbula

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Mixed feelings
Good accommodation in great location. Room layout a bit strange but lovely host. Free wifi advertised with room but not offered on arrival. We payed $200 for a gig of Internet. Advertising needs to change, it's false and misleading. There is closer accomodation to the main part of town unless you prefer to do plenty of walking. Paper thin walls also, could hear neighbors whenever they walked around. Pleasant stay but not the best.
Response from General Manager on 16 Sept 2016
Thank you for your review, it is $39.95 / gig at Beachcomber with Roaming Wi Fi

8/10 Good

Ian, KOA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, cozy Lord Howe accomodation
Excellent stay in a pleasant unit on Lord Howe. Cute little 1 bedroom place. Gary was a pleasure to chat with whenever we saw him.
Response from Gary on 29 June 2016
Hi Ian, Thank you for your kind words, glad you enjoyed you stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gary and Una are great hosts, and provide a relaxing and casual place to stay set within a lovely tropical garden. The rooms are fresh, clean and the kitchenette adequately equipped to prepare any meals. I Would recommend Beachcomber for your stay on Lord Howe Island.
Response from Gary on 29 June 2016
Hi, Many thanks for your kind review, love to see you again someday

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil setting and very friendly staff.
Tranquil setting and very friendly staff. Accommodation was clean and tidy.
Response from gary on 29 June 2016
Hi Thank you for your kind review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valda, New Zealand - Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice , needed more kitchen equip; Value: right 4 us; Service: helpful friendliness; Cleanliness: Spotless;

10/10 Excellent

William, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Friendly & helpful; Cleanliness: Spotless; Beautiful setting

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Gary on 10 Jan 2019
Thank you for your wonderful review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
部屋はきれい。壁は薄い。
部屋はきれい。壁は薄い