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Svalbard Hotell - The Vault

3.0 star property
Travelers find the perfect balance of adventure and relaxation at this Longyearbyen retreat, where the scenic terrace invites rest between explorations

Choose dates to view prices

Svalbard Hotell - The Vault in Longyearbyen offers a complimentary breakfast buffet, cycling excursions, and a scenic terrace. Enjoy free self parking, in-room WiFi, and a lively bar to end your day. The staff is consistently praised for their helpfulness.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$479
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Svalbard Hotell - The Vault pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Svalbard Hotell - The Vault?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Svalbard Hotell - The Vault on 26 May 2026 start from AU$479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Svalbard Hotell - The Vault?

Self-parking is free at this property.

What time is check-in at Svalbard Hotell - The Vault?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Svalbard Hotell - The Vault?

Checkout is at 11 AM.

Does Svalbard Hotell - The Vault provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of NOK 100 per person applies.

Where is Svalbard Hotell - The Vault located?

Located in the heart of Longyearbyen, this hotel is within a 15-minute walk of University Centre in Svalbard, Svalbard Museum and Svalbard Church. Svalbard Global Seed Vault is 3.5 mi (5.6 km) away.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 305 out of 457 reviews
Rating 8 - Good. 139 out of 457 reviews
Rating 6 - Okay. 8 out of 457 reviews
Rating 4 - Poor. 3 out of 457 reviews
Rating 2 - Terrible. 2 out of 457 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great Japanese restaurant on site.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, abundant breakfast, and friendly service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, very comfortable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Merybelle

Liked: Cleanliness, amenities, property conditions & facilities
Good and staff are helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

rami reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Haifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centre of the town close to everything. nice cozy hotel with nice facility and friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really enjoyed our stay. Comfy beds, central location, good views, and fantastic staff in the reception.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Convenient location, supermarket just opposite
Stayed 4 nights in Apr 2025
Verified

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Time

Amazing place with clean areas. Quiet. But right in the centre of the town so easy access to everything
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Margrethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice staff

I would recommend this hotel. They have nice and service minded staff, good breakfast, location in the middle of everything. We had a great view from the corner room.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Longyearbyen, with helpful staff. In particular very kind when we ended up stranded due to a plane delay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Higgins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

This hotel was centrally located in Longyearbyen. Clean and comfortable. Very eco responsible. Great breakfast too
Stayed 1 night in Jun 2024
Verified

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The Vault is a great option in Longyearbyen. Rooms are comfortable and clean and new. Breakfast is excellent. And, like everything in Longyearbyen, the Vault is walking distance to everything.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at The Vault were very easy to talk to. Tobias and Anna were exceptional. It is centrally located to all the food and shopping options.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Oeivind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Vault is good value for money.

Location of hotel The Vault is perfect. Breakfast is good, but very much the same every day. The staff gives good service! I have been a guest many times, and I will come back.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front of the town center (although there are some steps from the street). Staff is very helpful, room is clean, coffee/water service at the lobby, breakfast was also good. Very recommended.
Stayed 1 night in Jun 2024
Verified

8/10 Good

YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Stayed 8 nights in Jan 2025