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Private beach
Outdoor pool
Balcony
In-room safe, desk, free WiFi

3.7/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Explore the area

    Popular LocationLome Beach26 min drive
    Popular LocationGrand Marche27 min drive
    AirportLome (LFW-Gnassingbe Eyadema Intl.)31 min drive
    Popular LocationStade de Kegue34 min drive

Choose dates to view prices

  • Standard Double Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Double Room
  • Double Room, Sea View

    Room amenities

    • 18 sq m
    • Sea view
    • Sleeps 2
    More detailsDouble Room, Sea View
  • Superior Double Room, Courtyard View, Ground Floor

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsSuperior Double Room, Courtyard View, Ground Floor

About this area

Lome

Located in Lome, Hotel Novela Star is on a private beach. Local points of interest include Lome Beach, Grand Marche, and Togo National Museum.
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Popular Location

What's nearby

  • Lome Beach - 26 min drive
  • Grand Marche - 27 min drive
  • Togo National Museum - 32 min drive
  • Independence Monument - 32 min drive
  • Stade de Kegue - 34 min drive

Getting around

  • AirportLome (LFW-Gnassingbe Eyadema Intl.) - 31 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Hotel Novela Star

Waterfront hotel with an outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as a playground and barbecue grills. All 78 rooms offer free WiFi, furnished balconies and flat-screen TVs with satellite channels. Guests will also find room service (during limited hours), safes and desks.
Hotel Novela Star offers 78 forms of accommodation with a safe and free toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: EUR 5.34 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Furnished balcony

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.53 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 5.34 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Novela Star Lome
Hotel Novela Star Hotel
Hotel Novela Star Hotel Lome

Frequently asked questions

Can I cancel my reservation for free at Hotel Novela Star and receive a full refund?
Yes, Hotel Novela Star offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Novela Star cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Novela Star have a pool?
Yes, this property has an outdoor pool.
Is Hotel Novela Star pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Novela Star?
Self-parking is free at this property.
What time is check-in at Hotel Novela Star?
Check-in begins at 1 PM.
What time is check-out at Hotel Novela Star?
Checkout is at noon.
Does Hotel Novela Star provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hotel Novela Star located?
Nestled on the beach, this Lome hotel is within 12 mi (20 km) of Lome Beach, Grand Marche and Togo National Museum. Independence Monument and Stade de Kegue are also within 12 miles (20 km).
3.7
Good
3 reviews
5 - Excellent
1
4 - Good
1
3 - Okay
0
2 - Poor
1
1 - Terrible
0

3.5/5

Cleanliness

3.0/5

Staff & service

0.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Stayed 15 nights in Mar 2020

2/5 Poor

Sad face IconDisliked: Staff & service
At first given garden view room, but moved to sea view when we showed proof of that choice when booked. Did not feel very welcome. No verbal or written info about meals etc. Requested Wi-Fi code at least twice in the space of an hour. Finally, after returning to reception to query, a manager came to room and insisted on entering code himself into my phone. Very dangerous electric power points/sockets: hanging loosely out of wall, evidence of shorting of switch behind bed, spare socket not functioning, fridge disconnected and mouldy (photos available if required). When reported fridge problems to reception, was told someone would come to look. No-one came. Bathroom not really clean, with unsightly holes in shower area. Breakfast was adequate, but we were told only one free breakfast was included per room so had to pay for the second. Our booking proof that we'd paid for room with breakfast included was dismissed. Staff were so unhelpful and disinterested and the room had such dangerous electrics that, although we'd prepaid for 4 nights, we felt unable to stay there for more than one night. We had to find an alternative hotel. How very very disappointing!! The hotel setting and grounds were beautiful and immaculately kept.
Stayed 4 nights in Nov 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hôtel calme et accueillant
Un hôtel qui mérite à être connu malgré son éloignement du centre de Lomé. Personnel accueillant et serviable. Petit bémol sur la chambre avec des prises de courant défaillantes. Bonne climatisation.
Stayed 2 nights in Apr 2018