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"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Really nice stay. The only downside was the 7 minute walk to the nearest car park. Not a big thing I know but further than I anticipated"

"Ideal posotion for the Waterfall walks"

"Wonderful views of river Usk and delightful to hear river sounds…"

"Only stayed over at the Dragon Inn for 1 night. Really pleasant stay, really clean, easy to find, great parking and the staff were 5-star. We stayed with our dog and they were just as welcomed as we were. We will definitely stay again. "

"Everything was great. "

"Excellent place staff were exceptional. Pool and hot tub in another building but very nice."

"The room was very small. Would have been better as a single room with single bed. Furniture is tired and damaged. TV on wall had to be pulled out and turned to face bed, then you couldn't walk around the room. The one chair in room was dirty. No views of hills as in advert. Bathroom tiny. Shower head holder missing and bandaged in place. Shower tray didn't drain and you were quickly stood in 50 mm of water. A lot of noise from next door's doors opening and shutting. Not an easy stay. Plenty of electric sockets. Staff were nice and friendly. "

"Business solo traveller, arrived 7:30pm and needed somewhere local to a meeting to stay. Reception and kitchen staff very polite and helpful. It’s a basic hotel and in fairness to the hotel, my room was clean and the bed comfy. Sometimes a cheap simple room on business trips are part of the job. If you want big, spacious and lively hotel, this isn’t for you."