"I stayed in this hotel during a recent 2-day break to Liverpool, and I was very impressed by the standard of the property. Upon my arrival I was welcomed by a friendly receptionist who informed me that I'd been upgraded to a deluxe room, which was an unexpected surprise. With this upgrade I was given a voucher entitling me to 200% off food and drink purchased in the hotel throughout my stay. Needless to say that I took advantage of this offer and I'm very glad that I did, as the food and service in both the Seven Seas Brasserie and the Castaway Bar were second to none. It is with this in mind that I rate this hotel a 5/5 property and I will be back. "