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"The AC was fantastic. We had a gorgeous ocean front view!"

"Our children loved the pools and beach. Snorkeling was great just at our lagoon. Most of the staff was friendly. They helped with ordering taxis and when we needed an extra blanket. The pool bar was nice to have and the restaurant next door is excellent! We ate there several times. Close to mambo beach and many other restaurants and shops. Would definitely stay again."

"Clean room/staff/parking"

"Amazing experience. Nice rooms, resort, and beaches. Plenty to do within walking distance"

"Excellent breakfast en a nice area to sit."

"We stayed in a 2-bedroom garden view villa. The grounds are very nice, yet the pool at the resort itself (not the ones at the beach club, which is a totally separate area) looked abandoned and not well-maintained. The villa was generally clean, but there was A LOT of wear and tear. There is nothing the resort's cleaning staff can do with the state of the villa; it needs a renovation. This is not a 4-star property for sure (though I am quite confident it was 5-7 years ago); now it gives a 2-3-star feel. Everything that can be scratched is scratched; everything will benefit from an extra coat of paint or two; windows and doors are either not working or working funny. As other reviewers mentioned, the AC works in bedrooms but not in bathrooms or the living area. This was an architectural decision that has pros and cons - you just need to be aware."

"Such a beautiful property! My family really enjoyed this hotel. We are already planning our next trip back! "

"They my under construction but besides that the inside looks wonderful don’t judge a book by its cover. The pool looked nice I feel like once every thing is done getting built it will look even more amazing."

"Poor meals choices. Food was very salty, tasteless. Recycled lunch menu for dinner. Food was not label so you had no clue what you were eating. Staff attitude stinks especially front desk staff. Hyaat needs to do something with this resort as it is a slump. "