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Reviews of Lisbon Check-In Guesthouse

3 out of 5
Lisbon Check-In Guesthouse
Largo Vitorino Damásio, 3, 3o Dto, Estrela, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 136 reviews" "
Rating 8 - Good. 43 out of 136 reviews" "
Rating 6 - Okay. 6 out of 136 reviews" "
Rating 4 - Poor. 6 out of 136 reviews" "
Rating 2 - Terrible. 4 out of 136 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful and spacious. Water pressure was great. They accommodated our early check in and storing our luggage after our check out. Great communication and value. Would be happy to stay here again.
Stayed 2 nights in Apr 2024
Response from Lisbon Checkin Guesthouse on 26 Apr 2024
Dear Troy, Thank you so much for your lovely review. Hope to see you again soon.

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 nights. The place was large, clean, nice views. John was very friendly and helpful with things to do and getting around town. We would stay there again.
Stayed 2 nights in Jan 2024
Response from Lisbon Check in Guesthouse on 17 Feb 2024
Dear Derek, Thank you for your lovely feedback. Our guests satisfaction it is our main priority. Hope to see you again soon.

8/10 Good

Celimara

Stayed 10 nights in Nov 2023
Response from Lisbon Checkin Guesthouse on 23 Nov 2023
Estimada Celimara, Muito obrigada pela sua avaliação. Esperamos vê-la brevemente.

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights and had a lovely stay. The room was clean, nicely decorated, large and the bed was very comfortable. Shower was nice and powerful. We appreciated having use of the kitchen and fridge. We found the location to be good. It can get noisy at night from people in the bars below and construction work, but with windows closed and aircon on, it was fine. We would definitely return to this guesthouse
Stayed 2 nights in Oct 2023
Response from Lisbon Checkin Guesthouse on 14 Oct 2023
Dear Claire, Thank you for your lovely feedback. Our guests satisfaction it's our main priority. Hope to see you again soon. Lisbon Check In Guesthouse

2/10 Terrible

Aida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the modern look the room had & the location was close to many restaurants and transportation. I did not like that our AC was broken our whole stay there and no solutions where offered to us nor other options. We asked for another room and were told the other room was dirty instead of having there cleaning person come and prepare another room for us since the AC was out and it was very hot. The check in process was very confusing since the property did not provide accurate and clear instructions on how to access the inside of the property how they promised they would in a message. It was very tedious to get a hold of someone at the property as no one was answering and expedia was not able to contact them either. The pictures online are misleading, the room did not look like what the pictures showed we were going to get.
Stayed 2 nights in Oct 2023
Response from Lisbon Checkin Guesthouse on 14 Oct 2023
Dear Aida, Thank you for your feedback. Our guests satisfaction it's our main priority. Hope to see you again soon. Lisbon Check In Guesthouse

6/10 Okay

Rosa Elena

Liked: Cleanliness, staff & service
The room was very clean and the manager very responsive to the issues (mostly having problems to access the facilities). I was let into the room one hour late after check in, and the cab they asked for on my behalf did not arrive.
Stayed 1 night in Sep 2023
Response from Lisbon Checkin Guesthouse on 14 Oct 2023
Dear Rosa, Thank you for your feedback. Our guests satisfaction it's our main priority. Hope to see you again soon. Lisbon Check In Guesthouse

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned this hybrid of a small hotel and an Airbnb wouldn't work. But: super helpful, laid-back staff. Great little apartment, nicely designed, with a big comfy bed. Your own security codes, giving a further sense of privacy. Would happily have stayed there a few nights, instead of the one. Santos a great part of town that feels more real, away from the bustle of Chiado, and with lots of great food options on the doorstep. If I had to find a negative it would be the walk from the metro, which is about 10 minutes of pulling a suitcase over quite uneven pavement! But definitely don't let that put you off; this place is a unexpected gem.
Stayed 1 night in Sep 2023
Response from Lisbon Checkin Guesthouse on 14 Oct 2023
Dear Gary, Thank you for your lovely feedback. Our guests satisfaction it's our main priority. Hope to see you again soon. Lisbon Check In Guesthouse

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to more of what you have to see , very clean and very wellcome !
Stayed 2 nights in Sep 2023
Response from Francisco on 15 Sept 2023
Thank you very much Greta for your excellent review.Looking forward to welcome you.Thank you

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Aug 2023
Response from Lisbon Checkin Guesthouse on 19 Aug 2023
Dear Mark, Thank you for your feedback. Our guests satisfaction it's our main priority. If you wish so let us know what we can do in order to improve. Hope to see you again soon. Lisbon Check In Guesthouse

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from joao on 3 July 2023
Muito obrigado pela excelente avaliação

4/10 Poor

Moari

Stayed 3 nights in Jun 2023
Response from Francisco on 10 June 2023
Thank you for your feedback. The satistaction of our guests are our top priority and for that reason we would like to know why our accomodation werent according to your expectations sice we have a very good average score.Best regards,Lisbon Check In Guesthouse

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay but it’s not in the most continent location
Stayed 1 night in May 2023
Response from Francisco on 10 June 2023
Thank you very much for your feedback. Our Guests comfort are our main priority. Looking forward to welcome you again soon.Best Regards,Lisbon Check In Guesthouse

10/10 Excellent

SENOL

Stayed 3 nights in May 2023
Response from Joao on 20 May 2023
Thank you for the review

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location away from the crowded, busy, narrow streets of Lisbon. Francisco (property manager) speaks excellent English and was very helpful and hospitable. Keypad access is super secure and it’s great not having to take keys with you. Kitchen and lounge areas are shared with other guests and were scrupulously clean as everyone cleans up after they have used the well-stocked kitchen / dining equipment. Would highly recommend staying here.
Stayed 3 nights in May 2023
Response from joao on 20 May 2023
thank you for the review

10/10 Excellent

Paulina

Stayed 3 nights in May 2023
Response from joao on 14 May 2023
Thank you for the excelent review.

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient and cozy hub to explore Lisbon. The location is central to most of the neighbourhood and the staff are so helpful. The only hiccup was checking in in which I didn’t really get any instructions. Other than that, amazing stay!
Stayed 3 nights in May 2023
Response from Joao on 14 May 2023
Thank you for the excelent review

10/10 Excellent

mikael

Stayed 1 night in Apr 2023
Response from joao on 1 May 2023
Thank you a lot for the excelent review

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente !!
Stayed 1 night in Apr 2023
Response from Thank you a lot for the excelent review on 1 May 2023
Thank you a lot for the excelent review

10/10 Excellent

Stephan

Stayed 1 night in Mar 2023
Response from João on 30 Mar 2023
Thank you a lot for the excellent review

10/10 Excellent

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is was our first time staying in guest house and we did like it.Room is very spacious, comfortable and clean.Excellent location and you need a parking it’s right outside the door.Parking is under ground, feels very safe and it costs us $16 per day with their voucher.
Stayed 2 nights in Mar 2023
Response from João on 30 Mar 2023
Thank you a lot for the excellent review

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from joao on 18 Mar 2023
Thnak you a lot for the excelent review

8/10 Good

Naomi

Liked: Staff & service, property conditions & facilities
Easy access to the room, great location and great to have later check-out time
Stayed 4 nights in Feb 2023
Response from joao on 18 Mar 2023
Thank you for the excelent review

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia ideal en el centro de Lisboa
Ha sido una estancia muy agradable. El hotel estaba muy limpio, con muy buenas comodidades, sobre todo respecto a la cama.
Stayed 2 nights in Jan 2023
Response from Francisco on 9 Jan 2023
Muchas Gracias Miriam

10/10 Excellent

Alexandre Brulotte

Stayed 6 nights in Nov 2022
Response from joao on 12 Dec 2022
Thank you for the review

10/10 Excellent

Mia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Clean and comfortable.
Stayed 1 night in Aug 2022
Response from joao on 27 Aug 2022
Thnak you for the excelent review

8/10 Good

Filip

Stayed 3 nights in Jul 2022
Response from joao on 7 Aug 2022
Thank you for the excelent review

10/10 Excellent

Seoyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern clean in old place
It was good location and AC every facilities were great! Bathroom was brand new so a bit of paint smell because no window. Overall great! Elevator works great too
Stayed 2 nights in Jun 2022
Response from Joao on 3 July 2022
thank you for tjhe excelent review

8/10 Good

Erikas

Stayed 1 night in Jun 2022
Response from Francisco on 21 June 2022
Thank you!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable room. Great location. Check in great.
Stayed 2 nights in Jun 2022
Response from Francisco on 15 June 2022
Thank you Elizabeth! Looking forward to welcome you again soon! Lisbon Check In Guesthouse

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia excelente!
Estadia excelente! Próximo a tudo e tem um estacionamento público (pago) mesmo em frente ao hotel. O anfitrião (João) muito simpático e prestativo para dar todas as dicas. Com certeza voltarei.
Stayed 4 nights in Apr 2022
Response from João on 30 Apr 2022
Muito obrigado Sérgio pelo excelente comentário. Até breve Lisbon Check In Guesthouse

8/10 Good

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. Also, as it seems to be the case in Portugal, they were always cleaning. It's also in a very interesting part of Lisbon
Stayed 3 nights in Apr 2022
Response from Joao on 16 Apr 2022
Thank you a lot for the excelent review

8/10 Good

RODRIGO

Stayed 2 nights in Mar 2022
Response from Lisbon Check In Guesthouse on 5 Apr 2022
Muito obrigado. Até breve

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2022
Response from Joao on 13 Feb 2022
Thank you

10/10 Excellent

Todor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lisbon
Self check in. Close to the center.
Stayed 2 nights in Jun 2021
Response from Lisbon Check In Guesthouse on 31 Oct 2021
Thank you very much for the excellent review. We are pleased that you enjoy to stay with us! Lisbon Check In Guesthouse

10/10 Excellent

Carla

Stayed 3 nights in Jun 2021
Response from Magalhães on 19 June 2021
Muito obrigado pela excelente pontuação! Até breve Lisbon Check In Guesthouse

8/10 Good

Beatrice

Stayed 2 nights in Aug 2020
Response from joao on 25 Sept 2020
thank you for the review dear guest

10/10 Excellent

Diego

Stayed 1 night in Feb 2020
Response from joao on 22 June 2021
Thank you a lot for the excelent review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Francisco on 7 Nov 2019
Thank you a lot for the review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Francisco on 6 Nov 2019
Dear Guest, thank you very much for your review! Best regards, Olga

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay in room with private bathroom
We enjoyed our stay here. We were only there for one night before leaving Portugal so we did not have the chance to enjoy the common spaces (2 lounges and a large kitchen). We got the room with the private bathroom which was very clean and new. Our room was nice and clean - modern designs. White walls with a nice drawing, large bed, good pillows (though a little bit too firm which seems to be common in portugal), AC (which is rare in Portugal) in our room that we could turn on and off, good lighting and double doors that looked out Onto a back street with some shops and a courtyard. Check out process was excellent - simply drop off the keys into a mailbox before exiting. The check in process was a bit more involved - there is staff there to welcome you but you do need to inform them of when you will be arriving as I think they wait specifically for you (we felt a bit bad to keep her waiting) but she was VERY friendly and nice. Very close to the main areas. Overall, I would recommend this place. I have photos to upload to support my review but the upload is not working on the website and I am getting an error message.
Stayed 1 night in Jul 2018
Response from joao on 16 July 2018
thank you for the review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from joao on 24 Feb 2018
Thank you Sarah for the Excelent Review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
small clean room with shared bathroom, but cheap enough-
Response from Joao on 14 Nov 2017
Thank you very much for the review. See you soon

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay in Lisbon
Good experience. Clean place, not too many rooms so it's quiet. There are 3 bathrooms for 6 rooms so usually always one available. It also has air conditioning, which is nice in hot Lisbon and not all hotels have. Check-in/reception is specific hours, so make sure you are arriving at the correct times or asking for what you need during those times. Only complaint was the elevator which was filled with construction materials when I got there and then broke. Eventually got fixed. Otherwise I will definitely be back.
Response from Joao on 7 Nov 2017
Thank you for the review. we hope to see you soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This guethouse is great. It is very clean and modern , good location, air condition. staff was very nice and helpfull, provided me info to how explore Lisbon. . It was a pleasent stay.
Response from Joao on 23 Oct 2017
Thank you a lot!

2/10 Terrible

damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joao on 7 Nov 2017
Thanks for the review!

10/10 Excellent

NM, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
I went as a solo traveler and booked a room with shared bathroom. It was very comfortable and clean. Francesco who works there is wonderful and very helpful in regards to recommendations for tourists. The location is slightly away from downtown but within walking distance and away from noisier streets which was nice. I would definitely stay here again.
Stayed 4 nights in Aug 2017
Response from Joao on 29 Aug 2017
thanks for the review

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we checked in to this Guest House
Had to share the bathroom with people in another room but this didn't cause a problem. Great to have use of the kitchen and living room to relax in. Lots of useful information on the local area and Lisbon provided when we checked in.
Response from Joao on 5 June 2017
thank you for the review

10/10 Excellent

Jesus, Boston, Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again!
I am already planning my return to Lisbon, and if it wasn't because the dates are not available. To get there from the airport is about a 15 minute drive. It's very easy to locate, just remember the green door :). There is an elevator that will take you all the way to the 3rd floor; You do have to buzz the host to let you in, but most of the time there is people going in and out all the time. The host gave us wonderful directions on how things worked in the guesthouse, they also have some nice views of the streets where you are staying. Keep in mind that you have to share 3 bathrooms with all of the other guest, however this will not be an issue, I never had to wait for one to be available. You can come in and go as you please, you get your own keys to the building, the house and your room.
Response from Joao on 27 May 2017
Thank you a lot for the excelent review Jesus! Come back more times! Best regards Joao

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon check in
Had a lovely time staff friendly helpful cooperative, facilities excellent, clean and safe environment would recommend it to anybody place of choice for any future visits
Response from Joao on 17 May 2017
thank you a lot for the excelent review gregory!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Would definitely recommend
It was just fabulous, clean, bright, comfortable. All the staff were fabulous, in particular Francisco, who sat down with us and gave us tips on beaches and best places to go to get the best views, he even sent us an email with a list of restaurants. It also really is very reasonably priced.
Response from Joao on 26 Apr 2017
thank you a lot for the excelent review