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Reviews of LX51 Studios & Suites by APT IIN

3 out of 5
LX51 Studios & Suites by APT IIN
Avenida Duque de Loulé, 51, Lisbon, Lisboa

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 249 reviews" "
Rating 8 - Good. 86 out of 249 reviews" "
Rating 6 - Okay. 22 out of 249 reviews" "
Rating 4 - Poor. 12 out of 249 reviews" "
Rating 2 - Terrible. 8 out of 249 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mr. Francis J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts. Really nice staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mr. Francis J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was quiet with great breakfast. Staff were friendly and helpful.
Stayed 4 nights in Apr 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff at this hotel were really nice & accommodating. We didn’t care for the bed, it was not very comfortable & my son’s twin bed was basically a rollaway with a mattress pad. Our a/c didn’t work & couldn’t be fixed while we were there. The room was clean & nicely decorated. We felt safe in the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to shopping and city centers. I liked the staff. I did not like that you have to book for breakfast times a day before. Breakfast area was tight but the food was great. Not everyone likes runny eggs though. Sonia was nice. This is a hotel for your adults not older. Staff is not around at night so if you have an emergency, you are on your own in a strange country. No phones to reach reception as well. I will not be staying here again and rather stay at bigger hotel chains.
Stayed 4 nights in Feb 2024

8/10 Good

Ranjit Chatterjee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice place to stay in Lisbon
Good place to stay. Conveniently located. Rooms are spacious. Helpful staff. The breakfast spread was good. Only one feedback - hotel rooms do not have any telephone to connect to the hotel staff or outside the hotel. Hotel management should look into this aspect.
Stayed 3 nights in Dec 2023

4/10 Poor

Bruce

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property that has been renovated into a hotel. Our room was very small. The television was not functional. The handle to control the flow of water in the shower had broken off and it was difficult to use the remaining pieces of the mechanism to control the temperature and low of water.Many other minor irritants also...
Stayed 2 nights in Nov 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Vanessa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 strip clubs by my 300$ hotel for 3 nights! The floors smelled and room was way too small , this is not a family area. Disgusted with my trip
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessica

Stayed 4 nights in Oct 2023

6/10 Okay

Mavia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was terrible not table too many people too small terrible
Stayed 3 nights in Oct 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay in Lisbon. Loved the hotel and staff. Quant and cozy.
Stayed 3 nights in Oct 2023

4/10 Poor

Osael

Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Disliked: Property conditions & facilities, room comfort
Deliberately misleading and unhelpful
Initially offered a very very small double room not the studio or the apartment the name would suggest or the 160 e per night charged. No refund was offered if we only stayed one night of our 5 night stay.Only after Hotel.Com got involved did we get a better room the following day.Scammers Avoid at all costs
Stayed 5 nights in Sep 2023

8/10 Good

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and wonderful breakfast provided. The space was clean and the balcony was nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful and friendly. The whole property is very convenient and quiet, perfect for a few days trip :)
Stayed 4 nights in Sep 2023

10/10 Excellent

Kaushala

Travelled with family
Liked: Amenities
Propert well maintained. Very friendly staffing. Minimum 30 minutes walk to get to city centre attractions.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, kept my luggage in storage before my check in and when I had to wait until 3 pm to check in at another place. Good breakfast and location to walk to the many parks.
Stayed 4 nights in Apr 2023

8/10 Good

Ashok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation
Good room for families. Excellent location.
Stayed 6 nights in Apr 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thank you so much Great service and great people
Stayed 7 nights in Apr 2023

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was included in my stay and I really enjoyed it. However, I did not enjoy having to schedule a time to be down there. I like to be on my own time on vacation. Overall, I loved the location. The bus stop was across the street and there was a mini market one block down. The suite room was smaller than what I’m used to but perfect as a solo traveler.
Stayed 4 nights in Apr 2023

10/10 Excellent

mark

Stayed 3 nights in Mar 2023

8/10 Good

ADIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Friendly stuff, great location and nice breakfast.
Stayed 4 nights in Feb 2023

10/10 Excellent

Merlin

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Apt in Lisbon on 2 Nov 2022
Dear guest,Thank you for your visit and for taking the time to review us. We hope we can welcome you again on your next trip to Lisbon.Best regards,Apt in Lisbon

10/10 Excellent

Bojana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Suite in 1 room
Suite it was not. Small hotel room with a miniature wash basin in the same room Lift out of action for part of the time so 4th floor fun and gsmes with luggage. Will not be staying again
Stayed 2 nights in Aug 2022
Response from Apt in Lisbon on 13 Sept 2022
Dear guest, Thank you for your visit. We are sorry to hear that your stay didn't go as planned. On your next visit, we recommend you book one of your studios or suites, which are more spacious. We hope we can welcome you again for a new opportunity. Best regards, Apt in Lisbon

10/10 Excellent

Klea

Stayed 1 night in Jul 2022
Response from Apt in Lisbon on 28 July 2022
Dear Klea, Thank you for your visit. We hope we can welcome you again on your next trip to Lisbon. Best regards, Apt in Lisbon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rebuilt apartment complex. Friendly staff, good breakfast for the type of place, next-door to a night-club. A bit hard to spot the entrance and how to check in at a short delay was a bit of a hassle but other than that it was great.
Stayed 2 nights in Jun 2022
Response from Apt in Lisbon on 29 June 2022
Dear Daniel, Thank you for your visit. We hope we can welcome you again on your next trip to Lisbon. Best regards,

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked to have my room Cleaned for 2 days and they never did. The staff is very nice but seems like something like cleaning rooms for customers fell through the cracks
Stayed 3 nights in Jun 2022
Response from Apt in Lisbon on 29 June 2022
Dear Justin, Thank you for your visit. Please let me remind you that our Customer Service is available in person, by phone or by e-mail to assist our guests during their stay. Best regards,

8/10 Good

Shaun, Jacksonville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Only problem was elevator was very small and you have to carry your luggages up the steps to get to the elevator.
Stayed 4 nights in May 2022
Response from Apt in Lisbon on 8 July 2022
Dear Shaun, Thank you for your visit. We hope we can welcome you again on your next trip to Lisbon. Best regards,

2/10 Terrible

rami

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than location nothing is good about this property
Stayed 5 nights in Apr 2022
Response from Apt in Lisbon on 9 May 2022
Dear Rami, Thank you for your visit. We apologise that your stay didn't match your expectations. We hope we can welcome you again for a new opportunity to meet your expectations. On your next visit, let us remind you we have our Customer Service team available to help our guests with whatever they might need during their stay. Best regards, Apt in Lisbon

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Jan 2022

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Water drain problem with awesome breakfast
Awesome breakfast is the only thing we like to stay this place again. But the condition of the showroom isn’t good enough for us. The water drain basically wasn’t working well when the people work in the reception told us this is common in Lisbon area? Check out time is 11 am instead of noon as website states
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Small room where there was everything but it was somewhat difficult to move around. The real problem for me was the humidity. If you had a shower the humid air stayed there.
Stayed 4 nights in Oct 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Comfortable and a nice surprise was the very good breakfast.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Staff was not very helpful. Could have been because we did not speak Portuguese.
Stayed 4 nights in Oct 2019

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it ! Great choice for Lison
Well located apartment near the Marques de Pombal metro stop. Very clean and spacious with 2 full bathrooms, easy to accommodate a family of 3 adults traveling. Complete cold breakfast included.
Stayed 1 night in Sep 2019

10/10 Excellent

Kwai Yiu Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star stay
Nice stay, quiet and walkable location. Loved the breakfast!
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment-style set-up of the accommodation and the common areas.
Stayed 2 nights in Aug 2019

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment in superb condition. Highly recommended
Stayed 1 night in Aug 2019

10/10 Excellent

Yu Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place + convenient location
The staffs were friendly and helpful. I arrived before the check in time and they ensured that my room was cleaned as soon as possible so I only had to wait less than 30 min to get to my room. All the amenities are available as advertised - they even had Netflix! The location is also very convenient. It took me a bit time figuring out the metro stops, but once I did, going to and from the metro takes less than 10 min walk. Their breakfast selection is amazing: fresh fruits, coffee & tea, and pastries incl. pasti de nada. I’ll definitely come back to this place and recommend it to anyone traveling to Lisbon!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2019

6/10 Okay

Marlene

Liked: Cleanliness, staff & service
Disliked: Room comfort
The employees are wonderful, kind and nice. The room was so small that we could not even open our two luggages. The location was of the hotel itself was good but the quality of the food served at the breakfast was poor.
Stayed 3 nights in Jul 2019

2/10 Terrible

AmandaFC, Calgary

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor communication when trying to arrange check in. When viewing Expedia messages, could see hotel staff saw and read my message but did not reply. No amenities available at all. Then, to make it worse.. husband left his prescription sunglasses behind. Contacted hotel immediately same day of realizing we left them behind. Hotel staff was not helpful at all. Ignored messages again, and didn’t help whatsoever. So someone made off with a pair of brand new sunglasses. Would not recommend this place for anyone.
Stayed 2 nights in Jul 2019
Response from Filipe Costa on 2 Aug 2019
We're sorry to hear that you missed out somewhere, your sunglasses, we thought we were very important to you. But realize that this is not our responsibility, we are sure that you stayed in a fantastic suite with patio that in no way reflects the evaluation you made.,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Great amenities and delicious breakfast! The room was a bit small but it was advertised as small. Great location!
Stayed 2 nights in Jun 2019