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Reviews of HILLTOP OASIS - Lisboa Oeiras

4 out of 5
HILLTOP OASIS - Lisboa Oeiras
Rua Rodrigues de Freitas, 59, Oeiras, Oeiras

Reviews

8.2

Very good

Rating 10 - Excellent. 62 out of 141 reviews" "
Rating 8 - Good. 51 out of 141 reviews" "
Rating 6 - Okay. 15 out of 141 reviews" "
Rating 4 - Poor. 3 out of 141 reviews" "
Rating 2 - Terrible. 10 out of 141 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

willem

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from HILLTOP LISBOA on 10 May 2024
We are very appreciative of your visit and kind attention to leave us this amazing review! See you soon!HILLTOP LISBOA

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. Breakfast was good. Quality of linens were good. Quiet place on top of the hill. A little bit hard to find but worth it if you have a car.
Stayed 2 nights in Oct 2023
Response from HILLTOP LISBOA on 8 Oct 2023
Dear Guest,It was a great pleasure hosting you and we hope to see you back again!Thanks for the excellent review, we will keep working to maintain your satisfaction!Safe travels,HILLTOP LISBOA

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a bit off from central Lisbon but the property, morning breakfast (variety but Same everyday), staff were happy and very cordial and nice! We went to Sintra and Alfama/Rosario/and Sintra. So it was a good location
Stayed 4 nights in Sep 2023
Response from HILLTOP LISBOA on 8 Oct 2023
Dear Guest,It was a great pleasure hosting you and we hope to see you back again!Thanks for the excellent review, we will keep working to maintain your satisfaction!Safe travels,HILLTOP LISBOA

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay here, parents had a late arrival into Portugal and unfortunately had to stay 1 night out of the 4 night stay I booked for them and immediately had them check out the morning after. It took them over 1hour and 1/2 to locate this place. They are an elderly couple and the pictures online are nothing like where they arrived. This is advertised as a beautiful place and this place is a hostel. I should have gone with my gut instinct when I was contacted by the property that they would not be able to accommodate them because of maintenance issues . I was able to get in contact with them and when I finally spoke with someone they said no worries we can accommodate them with not problem. This place was inconvenient no where close to the city or tourist area. It was 4 walls with a bed a chair and thats all .The taxi from the airport to the HOSTEL was over 50 euros even the taxi driver couldn't find this place. There was no signage . There was a piece of paper stuck on the wall stating that name of this place. For the price that was paid was not worth it . I do not recommend this place at all .
Stayed 4 nights in Sep 2023
Response from Review on 29 Sept 2023
Dear Sir,We thank you for your feedback.Best regards

10/10 Excellent

Andrea Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, quiet area away from the city. I loved the staff, they were very friendly and helpful when we had questions, and they made sure that our stay was comfortable. If you have a rental car, this is a good place to stay. Otherwise you will need to call a taxi.
Stayed 7 nights in Sep 2023
Response from HILLTOP LISBOA on 25 Sept 2023
Dear Guest,Thank you for your excellent review! It was amazing to have you with us and we hope to see you again soon!Best regardsHILLTOP LISBOA

10/10 Excellent

neda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , beautiful and clean .perfect staff very helpful and .i wish i could give more stars 🌟 .
Stayed 4 nights in Aug 2023
Response from HILLTOP LISBOA on 4 Sept 2023
Dear Guest,Thank you for your excellent review!We wish you safe travels and hope to see you soon again.Best RegardsHILLTOP LISBOA . COM

2/10 Terrible

Catalina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Malik was really nice but the property is not a 4 star bed and breakfast. The property is outdated. Not what it seem online. We needed up not staying there and going to a hotel. For the price, you can get something much better
Stayed 4 nights in Aug 2023

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from HILLTOP LISBOA on 2 Aug 2023
Dear guest,Thak you very much for your great review!Safte travels!HILLTOP LISBOA

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
Was okay
Stayed 3 nights in Jul 2023
Response from Staff on 24 July 2023
Dear Sir,Thanks for your review.Hope to see you soon

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice private property
Stayed 1 night in Jun 2023
Response from HILLTOP LISBOA on 17 July 2023
Dear Guest,Thank you for your great review. Hope to see you back soon!Safe travels!HILLTOP LISBOA

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late due to various delays at the airport and the reception were helpful and efficient even given the late hour.
Stayed 1 night in Apr 2023
Response from HILLTOP on 23 Apr 2023
Thanks and safe travels!!

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. They provided the best service and we felt at home. View was beautiful and accommodations comfortable fir my family of 4. I will be back for sure.
Stayed 2 nights in Mar 2023
Response from HILLTOP on 3 Apr 2023
Dear guest,Thank you so much for your kind review!See you soon! Safe travelsHILLTOP

8/10 Good

Krystyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from HILLTOP LISBOA on 17 Oct 2022
Dear Guest,Thank you very much for your review!Best of travels and see you soon!HILLTOP LISBOA

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff. Just a little hard to find
Stayed 1 night in Sep 2022
Response from HILLTOP OASIS on 16 Sept 2022
Dear Guest,Thank you very much for your visit and feebdack Hope to see you soon againa.. Great travels!HILLTOP OASIS

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from HILLTOP OASIS on 26 Aug 2022
Dear Sir,We thank you very much for your review of your stay with us!Enjoy your travels and we hope to see you in the near future.Best regards,HILLTOP OASIS

8/10 Good

Heather

Travelled with group
Liked: Staff & service, property conditions & facilities
The property was nice. Staff was friendly.
Stayed 1 night in Apr 2022
Response from Hilltop Oasis on 19 May 2022
Dear Madame, We thank you very much for your review and hope to see you back soon. Good travels! Best regards Hilltop Oasis

4/10 Poor

David, Castlebar

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is really hard to find, no signage at all. A lot of the fixtures are of poor quality and fitting and while the staff are nice, the hotel is NOT 4 star and is even called a hostel and not hotel when you arrive. Very limited in terms or dining as there is no in house food options. The place is very clean and the beds comfy wire decent shower but that is all the good points. All in all grand, but very overpriced
Stayed 1 night in Apr 2022
Response from HO on 19 May 2022
Dear Sir, We thank you very much for your review and hope to see you back soon. Good travels! Best regards

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2021

2/10 Terrible

Jeruza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apcet
Very bad, chekout at half 10. I asked for late chekout and they didn't acept. I had to leave at that time to travel at 21PM.
Stayed 1 night in Dec 2021
Response from Staff on 2 Jan 2022
Dear guest, We’re sorry to hear this from you. We hope that next time you may share your concerns so that we may assist you better. However it is standard practice to allow up to 1 or 2 hours of Extra time for check-out, after which gyests are welcomed to use our lounge and pool area. Best regards

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Hotel
This is just a peaceful tranquil place up in the hills and the staff could not possibly be more helpful if they tried. It's in-between Lisbon and Sintra and there are nearby small town to go out and eat authentic Portuguese meals at. There are also the Nirvana Studios just next door.
Stayed 8 nights in Nov 2021
Response from Hilltop Oasis on 10 Nov 2021
Thank you so much for the kind words! See you again soon, hopefuly! Hilltop Oasis

10/10 Excellent

Tejpal

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay at HILLTOP OASIS. We stayed first for one night then we liked it so much that choose to book our stay again during our trip. Staff was very friendly and caring.
Stayed 2 nights in Oct 2021
Response from Hilltop Oasis on 10 Nov 2021
Thank you so much for the kind words! See you again soon, hopefuly! Hilltop Oasis

8/10 Good

anaide

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2021
Response from Hilltop Oasis on 10 Nov 2021
See you again soon, hopefuly! Hilltop Oasis

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The walls are really thin. Too far up in the mountain. Overall nice and clean.
Stayed 1 night in Oct 2019
Response from HILLTOP OASIS on 10 Mar 2020
Thank you for your review

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very relaxing place very calm area :) .
Stayed 2 nights in Feb 2020
Response from HILLTOP OASIS on 12 Feb 2020
Dear guest, Thank you very uch for your Great and honest review! Best Regards, HILLTOP OASIS

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a car
Great place considering the price!
Stayed 1 night in Jan 2020
Response from HiLLTOP OASIS on 31 Jan 2020
Dear guest Thank you so much for your honest review! HILLTOP OASIS

8/10 Good

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Was a delight to stay here for the price.Very clean large rooms with great staff
Stayed 1 night in Jan 2020
Response from HILLTOP OASIS on 12 Jan 2020
Thank you so much for your honest review! Best Regards HILLTOP OASIS

8/10 Good

Messaoud

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019
Response from HILLTOP OASIS on 14 Dec 2019
Muito obrigado pela sua visita! Esperamos vê-lo novamente em breve

8/10 Good

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from HILLTOP OASIS on 17 Nov 2019
Thank you very much for your excellent review! Hope to see you back soon

8/10 Good

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt safe at the Oasis and our stay was comply, did not see a good lounge area to have cocktails, the staff brought them to our room. We did leave to catch our flight and the gate was opened for us. Would stay there again, but it is nothing unique to Portugal.
Stayed 1 night in Nov 2019
Response from HILLTOP OASIS on 10 Nov 2019
Dear Mr Bret, Thank you so much for your excellent review! We hope to see you back soon at HILLTOP OASIS! Best Regards

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from HILLTOP OASIS on 7 Nov 2019
Dear guest, Thank you very much for your excellent review! We hope to see you back soon at HILLTOP OASIS Best Regards

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive bed! Ukraine clean 😊
Stayed 2 nights in Oct 2019
Response from HILLTOP OASIS on 24 Oct 2019
Thank you for your excellent review! Best regards and see you soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel far away - not a hotel at all :(
I would like to report to Hotels.com that I could not check in to this property, as they did not open the gate (it supposed to have a car parking) - and did not answer the ring bell (even for me to enter without the car). I found this property advertising to be extremely misleading, as when I arrived at the property door - about 9pm I saw the small sign “hostel” next to the bell… and after I rang a few times, nobody came to open - and the door did not open at all. This was not my expectative, as I stay always in hotels and preferably 4 stars when possible. This was totally not the case. This property is also very far away from everything, which made me fell unsafe to go back at that time of the night in a very dark place - to find another accomodation, which I did in Sintra. Please rectify your advertising about this property to avoid the same unpleasant experience to others. Sincerely,
Stayed 1 night in Sep 2019
Response from Staff on 24 Nov 2019
Dear guest, Thank you for your review. We will take the best of it in order to improve our service for the present and future. Best regards

2/10 Terrible

Flor

Stayed 4 nights in Sep 2019

10/10 Excellent

Mr. Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the hill
SUPERB LOCATION
Stayed 2 nights in Sep 2019
Response from HILLTOP OASIS on 17 Sept 2019
Dear Mr Mohammed, Thank you very much for your excellent review! We are very happy to know you were pleased to stay with us and hope to see you back soon! It was a great pleasure to have you at HILLTOP OASIS, we wish you safe travels and hope you may refer us to your friends and family for future trips. Best Regards

10/10 Excellent

Cristina M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from HILLTOP OASIS on 15 Sept 2019
Dear Cristina, Thank you so much for your excellent review! It was a great pleasure hosting you at HILLTOP OASIS and we hope to see you back soon and that you may refer us to your family and friends for future trips! Best regards

10/10 Excellent

Agostinho

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lil gem in Lisbon
Great place to stay at clean nice staff and to us great location as we had a car. Great value and relaxing hotel
Stayed 1 night in Sep 2019
Response from HILLTOP OASIS on 15 Sept 2019
Dear Agostinho, Thank you so much for your excellent review! It was a great pleasure to host you and we hope to see you back soon at HILLTOP OASIS! We much appreciate you refering us to your family and friends for future trips! Best Regards

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from HILLTOP OASIS on 9 Sept 2019
Dear Mr Mohamed, It was a great pleasure having you with us and a great privilege to receive your excellent review! We wish you safe travels and hope to see you back soon at HILLTOP OASIS! Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Generally nice place to stay for several nights. We had one room with 5 single beds (2 of which can be combined into large double) and s very large balcony on side of the swimming pool. But you can only enjoy that if you find the place... There is little indication from outside road that this place is here. The other thing to remember (but not a complaint!) is that there is only breakfast and no lunch/dinner so you need to have your own car when staying here.
Stayed 1 night in Aug 2019
Response from HILLTOP OASIS Staff on 30 Aug 2019
Dear Sir, We thank you very much for your excellent review and are very pleased to have your reassurance of a great stay at HILLTOP OASIS! We hope to see you back soon and that you may recommend us to some of your friends ad family! Best regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, secluded, clean and wonderful staff. What else can you ask for?
Stayed 1 night in Aug 2019
Response from HILLTOP OASIS - Staff on 13 Aug 2019
Thank you dear Sir! Best regards and hope to see you back soon!

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The outdoor space, tranquility and the swiming pool
Stayed 1 night in Jul 2019
Response from Management on 29 July 2019
Dear Sir, thank you so much for your review We have noticed you have pointed out some of our attributes that you were very happy about, please consider an alteration to your review score as it does not match your happy comment unfortunately :(

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito longe de tudo.. pequeno almoço pobre mas emprehados muito simpáticos e prestáveis
Stayed 2 nights in Jul 2019
Response from Management on 29 July 2019
Dear Sirs, thank you for your review. We promise to keep working in order to serve you best everyday!

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Management on 29 July 2019
Dear Sirs, thank you for your review. We hope you appreciate a better time with us next time. hope to see you back soon. Best regards

8/10 Good

VT, PDX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely spacious and had a huge closet. The attached bathroom was huge as well.
Stayed 1 night in Jun 2019
Response from Management on 3 July 2019
Dear VT, Thank you for your kind feedback on your stay with us. It was a pleasure for us to have you in our establishment. It is our main goal to make each stay memorable to our guest and knowing that it happened with you makes us very proud and happy. We would love to have you in our hotel again soon. Kindest regards, Team of Hilltop Oasis.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden treasure
Once you realise this property is in the outer suburbs, you will be impressed when the security gates open and you get to see it. Great property and staff its best feature. A quick taxi ride 6 euro to the train station, half hour journey to Lisbon city. Leave your car at secured hotel carpark. This is a great contemporary property with lovely pool area. Highky recommend
Stayed 4 nights in Jun 2019
Response from Hilltop Oasis Team on 10 June 2019
Dear Mr. Peter and Ms. Penny, thank you for taking some time to write us about your stay. It was a pleasure to welcome you in our hostel. We are proud and happy to see that you have enjoyed. Thank you for the amazing review. We hope to see you again! Kindest regards,

8/10 Good

Belinda

Liked: Staff & service, room comfort
Quite
Lovely customer service, quite, private. Breakfast was average. Bathroom needs to have a good clean.
Stayed 1 night in Apr 2019
Response from João Nóbrega - Property Manager on 25 Apr 2019
Dear Mrs. Belinda, First of all, let us tell you that it was a pleasure to welcome you at HillTop Oasis. Also, thank you for you review and apologize about the bathroom situation which has been taken care of, althought it wasn't because it was not cleaned, its some marks of the natural stone. We hope you enjoyed your stay with us and we would love to welcome you back sometime. Regards,

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
A remote new price
In a newly developing area, standing alone in the real "hill-top". Indoor is good, but nothing outside and around. more than 10km to town.
Stayed 1 night in Mar 2019
Response from João N. on 20 Mar 2019
Dear Guest, Thank you for taking the time to write about you stay with us. As the name says, HillTop Oasis (should be in a real "HillTop") and as stated on our description, surrounded by nature and 15 minutes from Lisbon and Sintra. We hope to welcome you back soon. Kindest Regards,

6/10 Okay

frederick

Liked: Cleanliness, staff & service
Very hard time getting to it, address sent us to the middle of town.
Stayed 1 night in Mar 2019
Response from João N. on 14 Mar 2019
Dear Mr. Frederick, Thank you for taking the time to review your stay with us. We are very sorry for the hustle of getting here, we are making all our efforts to have that issue settled as soon as possible. We hope you would come back once in Lisbon regardless this small problem. Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful, quiet place! It was the perfect ending to a busy travel day. The bed was so comfy, and the view from our room the next morning was even better! Breakfast was delicious, and included espresso coffee. We would love to stay here again!
Stayed 1 night in Mar 2019
Response from Estimado hospede, on 8 Mar 2019
Thank you for your kind feedback on your stay with us. It was a pleasure for us to have you in our hotel. It is our main goal to make each stay memorable to our guest and knowing that it happened with you makes us very proud and happy. We would love to have you in our hotel again soon. Kindest regards, Team of Hilltop Oasis.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia, is a bad service I did not use this day, I try cancel. The Hilltop is a good experience, I was in this hotel in 18Dec/19Dec.
Stayed 1 night in Dec 2018
Response from AS on 31 Jan 2019
Dear Mr JL, as per our conversation in sequence to your review, we are glad that you have confirmed to us that you were very pleased with your stay with us. And are very sorry that Expedia platform was unhelpful to you. We have reported to Expedia that your evaluation of 1/5 was in fact concerning Expedia Platform services and that you would like to rate us as 5/5 very good. We are waiting for Expedia Services to resend you a link so that you may correct your evaluation according to this that you have already let us know. It will always be a pleasure to have you back. Best Regards

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018
Response from AS on 31 Jan 2019
Dear Sir, We had hoped that an evaluation of this sort may come accompanied by identification or a comment as we have had all Expedia customers very happy and satisfied. We would very much appreciate your constructive feedback and keep working on offering our guests the most excellent customer service, accomodation offer and support. Best Regards