Apartment, 2 Bedrooms
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Reviews of FLORA Chiado Apartments

4 out of 5
FLORA Chiado Apartments
Rua Anchieta, 13, Lisbon

Reviews

10

Exceptional

Rating 10 - Excellent. 59 out of 63 reviews" "
Rating 8 - Good. 4 out of 63 reviews" "
Rating 6 - Okay. 0 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

mandi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Design , simplicity, location
Stayed 3 nights in Apr 2024

10/10 Excellent

Joe, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is such a boutique, unique hotel alternative that I wish they had these in every major city in every country in the world. The staff could not have been nicer more accommodating, and the property was so high end. I would stay at this property again before I would a Ritz Carlton.
Stayed 9 nights in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
2 couples on shared vacation found the Flora Chaido a great launching path for our first visit to Portugal. Bread delivery and provided coffee was a luxurious way to wake up in the morning. The suites were spacious and beautiful. The staff were kind and thoughtful. Cannot recommend enough.
Stayed 7 nights in Feb 2024

10/10 Excellent

Hoiyin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful and friendly. Beautiful apartments and clean.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Julie

Stayed 3 nights in Oct 2023

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

varuna

Travelled with family
Liked: Cleanliness, room comfort
everything is excellent about this property!
Stayed 1 night in Jun 2023

10/10 Excellent

samantha

Liked: Cleanliness, room comfort
most beautiful experience ever
I was on a solo trip for 3 days, and this was an amazing experience. the apartment was wonderful, they cleaned everyday, the welcome gift was delightful, and overall the staff were amazing and accommodating. Also great location!
Stayed 3 nights in Jun 2023

10/10 Excellent

Rosangela, Providence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent hotel!
Stayed 2 nights in May 2023

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Best Apart-hotel experience in Portugal
Might be my favorite stay in Lisbon so far. Spacious, comfortable, great amenities, great location, and the best staff (thanks Marco!). I cannot imagine not staying here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Rosangela, Providence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was wonderful. The apartment j Is spacious and nicely appointed. It is located in the heart of the Chiado neighborhood so everything is close by. Staff was very attentive and informative. And the breakfast stocked each day with breads delivered daily was fantastic! Would definitely stay here again. Great for families or adult groups!
Stayed 15 nights in Aug 2022
Response from Mr on 12 Oct 2022
Dear Kevin,Thank you so much for your kind words and for sharing your feedback with us. Is was a pleasure to welcome you at FLORA Chiado Apartments. We hope to see you again. On behalf of the FLORA team, Warm regards

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are right in the center of everything in the Chiado neighborhood. We were able to walk to many nearby places and shops. The stocked breakfast and daily fresh breads and pastries were both convenient and delicious. The staff was excellent in all aspects: professional, attentive to our stay, caring and engaged. The whole experience made us feel like we were living in the heart of Lisbon. I would highly recommend this great place to stay.
Stayed 1 night in Aug 2022
Response from Mr on 12 Oct 2022
Dear Kevin,Thank you so much for your kind words and for sharing your feedback with us. Is was a pleasure to welcome you at FLORA Chiado Apartments. We hope to see you again. On behalf of the FLORA team, Warm regards

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, room comfort
Amazing!! Comforted with a nice bottle of wine, crackers and cheese upon arrival. Very comfortable and convenient apartment!! The reception was so kind and friendly! I loved the breakfast concept!!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Perfect location and beautiful apartments. The staff were incredibly helpful
Stayed 3 nights in Apr 2022

10/10 Excellent

Ernest, Surrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent downtown location. 5 restaurants within one block. Also a book store and multiple boutiques. Easy access to Subway. Modern apartment with all amenities, friendly helpful staff.
Stayed 9 nights in Nov 2021

10/10 Excellent

PatriciA, new york

Liked: Property conditions & facilities
Best Hotel in Lisboa ! Perfect location, service and everything
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent! Wonderful apartament and very well located!
Stayed 1 night in Feb 2020

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flora Chiado was our home away from home for the Christmas holidays! We stayed 6 nights in the 2 bedroom duplex 3a. All the amenities of a chic apartment were there! Fresh croissants and rolls are left each morning. The refrigerator is restocked with oranges and breakfast foods each day.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great stay. location very central in Chiado, but in a quiet side street. Great service.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have absolutely no negatives to say about this property; from the staff, to the location and the beautiful apartments, everything was perfect. I couldn’t think of any other place to stay if going back to Lisbon.
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Mike, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean, spacious, welcome gift of wine and cheese, complimentary breakfast provisions with fresh bread delivered each morning by friendly staff and all in a great location of Lisbon....what else could you ask for.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a good sized bedroom, washroom and a large living area with an adjoining kitchen. It also had four separate access doors to a balcony that ran the entire length of our room overlooking a very nice and quiet street close to the heart of Chiado (and one of the nicest areas in Lisbon). The room was fully furnished, the kitchen restocked every day with ample supplies for a large breakfast and the furnishings were very tasteful and new. It was like staying at the home of a friend with very good taste.
Stayed 3 nights in Apr 2019
Response from FLORA Chiado Apartments on 28 May 2019
Thank you so much for your review. We hope to welcome you a next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in apartment 2a: 2 Bedroom, 2 bathrooms, large kitchen/living area. The Apartment is very modern seems brand new renovated. 1BR had two single beds close to each other and 1 BR a king (?) size bed. The staff filled up the fridge every day with ingredients for breakfast and fresh bred was delivered to the door in the morning. The location is great. maybe 5 mins to area with many restaurants, close to center, subway station practically in front of the door. Quiet street. Staff was very helpful and super friendly.
Stayed 3 nights in Mar 2019
Response from FLORA on 16 Apr 2019
Dear guest, Many thanks for your feedback. We look forward to welcome you again. Kind Regards, FLORA Chiado Apartments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and highly recommended
FLORA is an amazing stay. Located in the Chiado neighborhood, it is close to the shopping, dining and the subway (a leisurely 5 mins walk). But the apartment is located off the main street so we avoided the crowd and noise, which provides for a restful sleep. We stayed in a one bedroom apartment and it is really as pretty as the photos of the rooms on their website. The apartment is well-stocked with all the amenities and comforts we've expected of a 5-star hotel. Equally wonderful is the concierge/front desk. They are very knowledgeable about the city, and would recommend us the best ways to travel and see the city. They know great restaurants and helped us with reservations. We did our own research and it helped to make for a great trip when that coincides with their recommendations. We stayed over the New Year Eve/Day week and the apartment prepared for us complimentary champagne, cheese and sweets. We would definitely want to stay at FLORA the next time we visit Lisbon.
Stayed 3 nights in Dec 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Really enjoyed this apartment. Check-in was a breeze and they had gift of wine and cake waiting for us. The staff was wonderful and very courteous with great shopping tips. The actual neighborhood was perfect! Felt like the Soho of Lisbon with fun cafes and food options. Super clean and swanky apartment. Looks brand new.
Stayed 1 night in Jan 2019

10/10 Excellent

Eric, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Flora Chiado Apartments. The location is excellent for touring - in the center of Lisbon but not in the most touristy area. On a quiet sidestreet with great restaurants in walking distance. We really enjoyed the apartment - much more room than in a hotel - and we loved the breakfast in the room. The fridge was restocked well every evening and fresh bread/pastries delivered each morning by 8AM. The desk staff were very friendly and accommodating. Great communication even before we arrived as I sent a few questions via Expedial Highly recommended!
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

An outstanding place, the appartment was way beyond what i was expecting it to be..they invested so much in each and every detail in the house. It is located in the best area you can ask, but still an hidden and quiet street. The stuff was so friendly and they assisted me in a certain issue when i arrived.
Stayed 8 nights in Nov 2018

10/10 Excellent

IsabelaLage, Rio de Janeiro, Brasil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Third time there! Perfect location Will return for sure
Stayed 4 nights in Nov 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Wonderful place to stay. On a quiet street in a great neighborhood. Even nicer than the pictures. Bed is very comfortable. Lots of space. Friendly staff. Amenities are top notch and lots of extras provided. Hig
Stayed 2 nights in Aug 2018

10/10 Excellent

NRM, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, fabulous accommodations!!
This property was beyond perfect - they arranged for airport pick up on our arrival, and Julian gave us a great city tour as we approached Flora Chiado. The staff were all extremely friendly and helpful, and even tolerated our rusty Portuguese! Our apartment was immaculate, well appointed and very quiet. Fresh baked goods were hung outside our door each morning to accompany the butter, jam, cheese, eggs and fresh oranges stocked in our refrigerator. We were within walking distance of many restaurants, shopping, and public transportation. Could not have asked for a better experience! Muito Obrigada.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, charming, feels like newly renovate
very spacious, charming, feels like newly renovated, great kitchenette, nice decor. Location is amazing . Very convenient for a family . Would definitely stay again and recommend to others .
Stayed 3 nights in Jun 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning calm space
Brilliantly situated apartment. Beautifully equipped, spacious apartment. We wouldn’t hesitate in coming back here again. Staff were very attentive and obliging.
Stayed 2 nights in May 2018

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great top-notch apartment in great location
Brilliant apartment, top standard, as new. Pictures dont do apartment justice, much better in real life. Good location near buzz and restaurants but on silent street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home inside Chiado
Great apartment with a lot of space and windows. Cuisine equipment and electronics were top with Bluetooth for music streaming and good wifi. Top service and location inside Lisbon’s Chiado. Everything was fine, the only thing to upgrade is the safe which was too small and not fixed in the wall.

10/10 Excellent

Garrett, Lots of places

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Apartment Hotel, Ever
I've stayed in dozens of apartment hotels in many cities in the world. Flora Chiado was the best. It's a newly redesigned and refurbished building in the middle of the nicest area of the city. Close to everything yet on a quiet side street. The front desk and cleaning staff were amazing -- always helpful and attentive.
Stayed 6 nights in Dec 2017
Response from Duarte Godinho on 25 Feb 2018
Dear Mr. Garrett, Thank you very much for your kind review about FLORA Chiado Apartments. We are very glad to know that you enjoyed your stay so much. We enjoyed you staying with us and sincerely hope to meet you again someday. Best regards, The Flora Chiado Apartments team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing apartment in a great location, very will equipped. However, check-in process was very slow and we were not informed that it was necessary to move rooms half-way through the stay until our room key stopped working. Better organisation at the front-desk is required.
Stayed 4 nights in Sep 2017
Good afternoon, Thank you very much for your review. We are very gld you enjoyed your stay at our apartments, and we will take your suggestions of improvement so that we can keep on getting better. We are sorry for the trouble you have experienced on your stay, but we hope that overall your experience was pleasant enough to return someday. Best regards, FLORA Chiado Apartments Team

10/10 Excellent

S, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best appartment in the heart of the city
Booked a 2 bedroom apartment for 3 nights at this amazing location and newly finished building. The general manager Julien greeted us and made our stay memorable. He even got us reservations at top nearby restaurants. The apartment was very spacious for four people, exquisitely decorated, very clean and comfortable. The location is simply unbeatable in the heart of the city so we walked everywhere. Thank you Julien.
Stayed 4 nights in Jul 2017
Response from FLORA Chiado Apartments Team on 15 July 2017
Dear S. We are very glad to know that you enjoyed your stay in FLORA Chiado Apartments. We hope to meet again, if you come to Portugal once more! Kind Regards

10/10 Excellent

Geoff, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb
This boutique hotel has been rebuilt keeping many features of the old building. It has a beautiful marble staircase, arches ceilings etc while maintaining the exterior appearance. The apartment that we stayed in was so good it spoiled us for the rest of our holiday as so far nothing else has even come close. The location is perfect, in a quiet street with two Michelin restaurants nearby and a 50 metre walk to the hustle of the old town. The staff are more than helpful with the place being kept spotless and nothing is too much trouble. How do I rate Flora Chiado? 11/10. Just book it and do yourself a favour.
Response from FLORA Chiado Apartments Team on 15 July 2017
Good evening, Geoff, We are very glad to read your review about us. It makes us feel very pleased that you enjoyed so much our space and the decoration. You described perfectly the kind of experience we try to delive and it's very heart-warming to feel apreciated like this. We are looking forward to meet you again one day, if you ever return to Portugal! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most beautiful apartment in the heart of town
The apartment is absolutely incredible. We stayed in the suite with the terrace and everything was amazing. The staff is friendly and very helpful and you cannot beat the location. The apartment is so comfortable and accessible to all of lisbon
Response from FLORA Chiado Apartments Team on 15 July 2017
Good evening, We feel very glad to read a review like yours. It's very recomforting to know that our efforts to offer a good experience have been successful. Looking forward to meet you again, if you return to Portugal, Kind regards,

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect apartments!
Beautiful renovated building with the best equiped apartments and most comfortable beds. Perfect location to tour all over Lisbon!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Gem, Great Value
I rented a one-bedroom apt with a very large terrace for about 1 week w/a separate bedroom & a fully equipped kitchen (all dishes, glasses of every variety, knives, tools, coffee machine, juicer, everything you could think of...) & two doors leading to the terrace. Two televisions w/cable & fresh breakfast items brought to my room every day. All of this for about $150/night in a busy neighborhood of Lisbon, a 2-minute walk from the Baixa metro stop & plenty of stores. The staff were very friendly & helpful (I asked for ice& a different flavor of jam, they got it for me, I got sick & needed medication, they texted pharmacies & found it for me) & if anything I was too comfortable (the bed was fantastic; when I needed to rest I was really, really grateful!) & it was difficult to get going & out the door! The apartment is clean, new, & modern but it is done within an old building retaining those charms (old stone, tile, etc.) I was very happy there & recommend it highly. Pedro & Miriam spoke excellent English & I spoke (passable) French with Julien. Finally, when I was leaving their credit card machine would not work; I have not yet paid but they did not seem concerned as they had gotten to know me (and of course had taken my credit card upon arrival). I am now the one concerned that I haven't paid in full! The photos don't do their rooms justice - it's nicer than it looks (I've added some photos, hopefully they are helpful), and if there is anything you need, they will get it!

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Peilin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Angela Nunzia

Liked: Cleanliness, room comfort
Ottimo
Avevo bisogno di una sistemazione in centro che avesse tutti i comfort e fosse accogliente: così è stato. Ho potuto scrivere e concentrarmi. Immensamente soddisfatta.
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De tudo , excelente, ótimo atendimento,bem localizado ...
Stayed 5 nights in Sep 2019

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No coração do Chiado
É nossa terceira vez neste apart hotel. O cafe da manha é trazido sempre as 8hs com paes variados. Como apart hotel tem muito espaço mesmo no studio. Os aptos de 1 quarto sao os mais indicados mas todos tem muito conforto, localização excelente no coração do Chiado bairro muito badalado em Lisboa, camas e travesseiros pra atender os mais exigentes, decoração que te faz sentir um local....Para quem gosta de toda aquela infra de grandes hotéis não serve. Não tem quem carregue sua bagagem, nao tem piscina e coisas do tipo. Mas para quem quer conforto e elegância, no meio de tudo esse é o lugar!
Stayed 4 nights in Mar 2019
Response from FLORA on 29 Apr 2019
Estimado hóspede, Agradecemos a sua preferência e esperamos recebê-lo novamente. Muito gratos FLORA Chiado apartments