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"Room is very clean "

"The room is clean and it is about 2 minutes from train station. "

"Great staff and always very helpful. I’ve stayed here before and I’ll stay here again for sure."

"The breakfast was very good. The room was great, lucky to have a river view. The view from the terrace while having a drink and from the restaurant was very nice. The sauna was great, on from a little after 16.00 I would have loved a kettle in the room and the menu wasn’t extensive and as a carnivore generally had the veggie option which happened to be very tasty. "

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"Good size room"

"Really good, but with a bunch of annoyances. Cleaning staff is intrusive, even though could hear me talking. Clothes iron is a small room that you get to share with other guests. "

"Great place to stay near the centre. The room was comfortable and bed very comfy so we had a great nights sleep. The room amenities were good with tea and coffee ( kettle and coffee machine) and even a small ironing board and iron. The main reception does unlimited bottles of water for you to fill and take to your room. Whilst it had aircon we found the room just a little too warm despite setting the temp low but wasn’t a deal breaker. Would stay again. Easy walk into the centre for restaurants and sights."

"My stay was good, location is perfect for walking around the Altstadt of Koblenz. Nice staff and clean modern Hotel."