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"Staff was very courteous and facility was clean and very secured. "

"Thanks. Nice stuff. Building needs a lot of tlc"

"Excellent "

"The food was OK. Need more variety for breakfast had the same Menu for breakfast every morning. The grounds were beautiful the rooms not so much had mold in the bathroom stayed for a week on two separate reservation. I switched to a different room type on the second reservation. Forgot my watch in the safe when I switched rooms, spoke to the front desk and the GM up-to-date my watch has still not been returned, Was told by the GM that they are doing an investigation. since checking out no one has contacted me. Would not recommend this property."

"Moon Palace Jamaica is a stunning resort — gorgeous pools, beautiful beach, excellent food and drinks, and warm attentive staff. We had a genuinely great time and would likely go back. That said, a couple of things need to be said honestly. Our arrival was rough. They mixed up our room and we waited over an hour to check in after a long day of travel. For a resort at this price point, that kind of disorganization is a poor way to welcome guests and left us frustrated before we’d even unpacked. We were also pulled into what turned out to be a lengthy, high-pressure timeshare sales presentation. It was aggressive and went well beyond what was implied when we agreed to it. Go in prepared to say no — firmly, and more than once. Once we got past those two things, the resort really did shine. The amenities, the atmosphere, the food, and the overall experience were everything we hoped for. Just be ready for a bumpy start and keep your guard up when the “resort orientation” invitation comes around.​​​​​​​​​​​​​​​​"

"It is a convenient hotel, within walking distance of many restaurants, banks, other commercial facilities. Great place to stay, there is a park near by as well."

"The Expedia confirmation of my reservation stated that a deposit had been charged to my card. This turned out to be incorrect, they had just placed a hold on my card. This led to an issue on check-in when I was asked to pay the full price of the stay when I was expecting only to pay the balance. This misleading information from Expedia created an unpleasant first impression at the hotel. The hotel has old facilities, which are reasonably well maintained. The beds were comfortable and the amenities in the room, water a refrigerator, and a kettle with very much appreciated. Staff were helpful and friendly."

"Very clean hotel, and the staff are always nice and helpful. My husband and I stay only at this hotel anytime we're visiting Kingston, Jamaica."

"Pull up to the front desk it wasn’t bad but that area could use a little work. The gentleman at the front desk was pretty professional. The property could use a some renovation also. Pool area was clean. Proceed to the room area I must say it was clean smell good and all I could need for a weekend getaway was there. My only problem I had is that I ask for a dueen bed and I think what I get was two double. But I’m not one for complaining so it was all good. I will definitely be going back there."