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"very good deal if you have to go to the hospital at 6 am!!"

"Friendly staff but when I got there I had no bath towels. I told them as I was heading out for dinner. When I arrived late, I still had no towels, I had to call as there was no one at front desk. Luckily I managed to get them but it was a bit of a hassle. Had an issue with the toilet as well it was overflowing. For 2 nights, I’d say there was a lot going on. The only advantage is they take pets and their staff is friendly and I’m super patient."

"No rooms ready at check in time. Then, no a/c because the building was still in heat mode. Service recovery= open a window. Room 82 degrees. Every major hotel I’ve ever stayed at can do heat or cooling as needed anytime. Not sure why this modern hotel can not in 2026. On the flipside, the breakfast was first class and made up for the hot and humid night. "

"Cleaning great, ac perfect, parking little crammed but perfect for the construction situation. "

"Friendly staff, clean, good breakfast, was quiet at night"

"Breakfast was hot and fresh. Room smelled good and was clean. Friendly staff!"

"We had a nice stay at this resort casino!"

"Okay "

"No one at desk when arriving, had to call out for someone to check me in. Key failed to work in door, had to walk to lobby and call out for someone to assist me. Key worked but had to shoulder door to open. No phone in room to report TV not working, had to walk to report it not working. Told it would be fixed but never was. Room was only cleaned one day. Left room on Thursday morning, April 09/26 and told them toilet was not working. Came back to room late that night and found bed not made, toilet not fixed with strong odor from toilet because not being able to be flushed. Walked to lobby and had to call out for someone. Explained what I found and was told no one there to help till morning I immediately check out leaving two nights left on my reservation.. I think this RED ROOF INN should be investigated by EXPEDIA, Health Department, Fire Department, City of Syracuse and County and State investigators. "