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"The staff were polite, but the whole place just didn't seem takeb care of. Could definitely use a face lift. The pool area needed a good scrubbing. 1 of the ice machines was broken, amd so was the sauna. My biggest issue that even if you ask for housekeeping. It doesn't happen. We stayed 4 nights. Had to go ask for fresh towels, taking down our used one. And not once was the trash taken out. If we wanted it to be taken out we had to take it down ourselves. I'm sorry, but if I wanted to do chores, I would have stayed home. We were on vacation. Which brings me to another point, pretty sure people just live there. Whoever was in the room above is was walking around all night long. Our rooms door also did not have a good seel, the light from the hall shown through all night long. I can name so many other issues. But at the end of the day, I picked this place for the family suit, my daughters had space of their own, and were able to go to bed at their normal times. Even so, we won't be staying there again. "

"The ocean view was awesome. Staff was very nice broom is a bit dated but great value."

"The room itself was clean, which was a bonus. Our room had two TV remotes, which was a bit odd—one was used to turn the TV on/off and control the volume, while the other was used for the guide. Each bed only had two pillows. When I asked if we could get a couple more, the gentleman at the front desk said there were no extra pillows in the hotel, which seemed strange. The beds were very soft, and the bed frame felt somewhat unstable. The toilet did not flush properly and seemed like it could overflow at any moment. The staff were friendly and seemed to be as helpful as they could be. That said, I do wish they had been dressed a bit more professionally. At check-in, the gentleman at the front desk warned us that the pool, which is normally heated, was not heated at the time, but the hot tub was still working. When we got into the hot tub, we noticed a lot of foam on top of the water and it smelled extremely strong of chemicals. One person sitting in the hot tub even said, “I hope I don’t get a chemical burn from this.” While that comment might have sounded dramatic, it honestly didn’t feel far-fetched. Our clothes smelled so strongly of chlorine afterward that we couldn’t get the smell out of them or off our skin. As mentioned at check-in, the pool was not heated and was extremely cold—very, very cold. The front door to the hotel also appeared to be broken, which left the lobby freezing. I also never saw the “terrace” that’s pictured online, nor were we told where it was "

"We booked a room last minute. We had an ocean view with a cute little balcony. It was such a cute little place to stay. It also has a wonderful coffee shop right up the street. We had a great time. "

"we have stayed their multiple times, great staff and location."

"Saw the ocean"

"Staff were so friendly and helpful, all amenities were great, pool was warm and spa was hot, breakfast was really nice, something for everyone available. The coffee machine in the lobby was a great added bonus when we arrived. "

"Great staff and free shuttle. A+"

"The room was beautifully updated, and I loved the bathroom with the backlit, large mirror and barn door shower!! everything was super clean, the staff very nice and the view was outstanding. Parking was right outside in convenient. The Internet was unstable and the noise from above was super loud. Breakfast was just a few pieces of take and go. Would be nice if check-in was at 3. 4 PM is a little late for travelers."