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This was a great stay. We were able to check in early. The room was clean and of a decent size. The desk clerk was very helpful and friendly. We didnt stay for the breakfast but we stopped at the nearby Pizza hut the first night and ate in the breakfast area. It looked to be a good breakfast. The only downside to this location would be the train tracks nearby. The freight trains sound the horns as they get close to the crossing.
Clean, beds fairly comfortable. Location was perfect for visiting our UNOH student BUT this hotel is wedged between 2 major streets and railroad tracks so there is a lot of noise at night. For those light sleepers I would not recommend. Staff was great to deal with. Parking lot easy to get in and out, didn't feel unsafe at all. Didn't get an opportunity to try out breakfast.
Christina
Stayed 3 nights in Jan 2024
8/10 Good
Matthew
Travelled with partner
27 Jan 2024
Liked: Cleanliness, staff & service, amenities
Overall the place was pretty good. Only bad i found was that the AC unit in the room kinda loud.
Homeless waled in wanting food and drink places. Hotel back doors unlocked. Elevator broke. Stuck on second floor. Needed walker. Difficult to get down stairs.
The first room they put me in wasn’t clean. Dirty wash rag in the room and the other bed wasn’t made and had no clean towels and rags. Reported it to the front desk. The lady was very nice about the whole situation and put us in another room. She also said they would get in hold of hotel.com to get us a discount. But overall the stay was amazing and everyone was so nice.
The gentleman at the front desk was top notch....pleasant, cheerful, helpful, polite, overall made our stay enjoyable. We wanted to tip him but he said he couldn't accept it. Unfortunately we failed to get his name !
Myra
Stayed 4 nights in Sep 2023
6/10 Okay
Mark
1 Oct 2023
Liked: Cleanliness
Disliked: Amenities
It was an average property and the night clerk stated there would be a incidents to cover the room. However, it was a parking fee charge and that wasn't stated when we checked in, and only found out after we checked out about the parking fees.
Cable in room did not work, shower plumbing mad high pitch noises and hallway was noisey, im addition secondary to some type of glitch I was charged twice for the stay the reimbursement has not occurred
Overall condition of the hotel is good. However, the shampoo dispenser in the shower was empty. At morning breakfast, they ran out of mixed fruit and orange juice. The breakfast choices were numerous so that is a big plus.
Everything was just ok. We were not told when we checked in that we would not have daily maid service and also we were not told of a $3 parking fee. I feel these should have been told to us up front.
Alberta
Stayed 2 nights in Aug 2023
6/10 Okay
Michael
28 Aug 2023
Liked: Cleanliness, staff & service
Pool was freezing. The area felt unsafe. Side doors was open without key.