The morning staff women are terrible. I arrived at 6:00 am not expecting my room to be ready, so when I came back at 11 and it still wasn’t ready, no biggie. However, I busied myself in Lima until 4 and then returned for them to informed me that they only had one room left on the second floor and it was next to the noisy busy street. I was the first person there and should’ve been given priority of rooms. Also, they were very unhelpful on anything I wanted. The woman at night was way nicer, but for such a nice hotel, they should have better staff in the morning.