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Reviews of Eden Estates & Boutique Lodge

3 out of 5
Eden Estates & Boutique Lodge
Eden Estates, Kasiya Road, Airwing, Lilongwe

Reviews

6.4
Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mandla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Eden Estates on 11 Dec 2023
Thank you so much for choosing Eden! We enjoyed hosting you.We hope your travels went well.

4/10 Poor

Nico

Travelled with family
Disliked: Cleanliness, room comfort
Definitely not staying there again
Stayed 2 nights in Aug 2022
Response from . on 30 Aug 2022
Dear Nico,We apologise for all inconveniences caused during your stay with us at Eden Estates.We are currently working to improve our systems, to ensure that mistakes are rectified and avoided appropriately.Our sincere apologies for the inconveniences,

2/10 Terrible

Eline De

Travelled with partner, Travelled with group
Can only rate the communication (poor) since they refused us at check in despite our booking confirmation through expedia because the hotel made a mistake with the rate. After arriving we had to wait for almost an hour to speak to the manager who left with an excuse and never came back....
Stayed 1 night in Jan 2022
Response from Pani on 9 Feb 2022
Dear Eline, i remember the issue clearly. we did not try and force anything onto you, but were purely appealing to your sense of integrity. As you know Eden is one of the most beautiful sites in Lilongwe and our services and amenities are well above average. We tried to explain that a 80$ room could not possibly go for 10$. however we accepted it was our mistake when you exercised your right as a customer. but to then hammer a nail in with the review leaves alot to be desired as a reflection of your character. wishing you all the best. God bless

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed being surrounded by nature, it was peaceful.
Stayed 3 nights in Jun 2019

2/10 Terrible

josephine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It wasn’t so good as I sow on the internet
Stayed 3 nights in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden by name, Eden by nature
I was working pretty intensively in Lilongwe and I needed a weekend break to wind down. Eden was the perfect spot and barely 20 minutes drive from town. My quiet, restful and beautifully appointed studio had its own mini kitchen and separate bedroom upstairs, so it was more like a small house. And the onsite bar and restaurant and extensive grounds were a delight. I will definitely return.
Stayed 1 night in Feb 2019
Response from Pani on 6 Mar 2019
Dear Michael, it was an absolute pleasure to have you stay at Eden. Thank you so much for your kind words. We look forward to seeing you and hopefully your partner soon. Stay well and God bless Pani Koudounaris

8/10 Good

Wiley M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lodge on Outskirts of Lilongwe
Eden Estates is a REALLY nice place for leisure travelers and families, with a couple of caveats. The grounds of the lodge are huge, the rooms large and nice, with kitchen facilities. Staff and management are friendly and helpful. Eden is new and there are still some kinks to be worked out, but overall it's very good value for money by Malawi standards. Drawbacks include: the power outage situation (as discussed by reviewers on Tripadvisor and elsewhere) which, although they provide generator supplementation for part or most of the time, can still be a hassle if your'e a business traveler trying to work; the extremely limited restaurant menu, which only includes about 6-7 items - all meat, so if you're vegetarian/vegan you should plan to cook all your own food; and the distance from the city center - while taxis are easy to arrange, they're very expensive (as all are in Lilongwe) so the reasonable rates become less reasonable if you're a business traveler who has to go in to town everyday and don't have your own transport. That said, it's a beautiful facility that is well maintained and will have more and more to offer as time goes on (e.g. they're in process of setting up a demonstration farm which will be another draw for families and leisure travelers, in addition to all of the ducks, donkeys and other animals already on site).
Stayed 7 nights in Oct 2018