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L'Hermitage Gantois, Autograph Collection

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Elegance redefined in historic splendour

Beautifully restored, this elegant property offers luxurious rooms with deep bathtubs and comfortable beds. Enjoy the atrium bar's lovely atmosphere with a pianist, a refreshing pool, and a delightful breakfast buffet.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$288
includes taxes & fees
25 May - 26 May

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About this property

L'Hermitage Gantois, Autograph Collection

  • Luxury boutique hotel near Zenith Arena Concert Hall
  • Located close to Le Palais des Beaux Arts de Lille and Rihour Square, L'Hermitage Gantois, Autograph Collection provides a terrace, a garden and a library. Treat yourself to a body treatment, a hot stone massage or aromatherapy at the on-site spa. Make sure that you enjoy lunch, dinner and French cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), valet parking (surcharge) and train station pick-up service
    • Babysitting (surcharge), a water dispenser and meeting rooms
    • Multilingual staff, massage treatment rooms and luggage storage
  • Room features
  • All 72 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.
  • Extra amenities include:
    • Childcare services and cots/infant beds
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with baths or showers and free toiletries
    • 39-inch flat-screen TVs with cable channels
    • Recycling, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are available for EUR 18.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does L'Hermitage Gantois, Autograph Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at L'Hermitage Gantois, Autograph Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at L'Hermitage Gantois, Autograph Collection on 25 May 2026 start from AU$288, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L'Hermitage Gantois, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at L'Hermitage Gantois, Autograph Collection?

Valet parking is available for EUR 40 per night. Limited spots are available.

What time is check-in at L'Hermitage Gantois, Autograph Collection?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at L'Hermitage Gantois, Autograph Collection?

Checkout is at noon. Late check-out is available for a fee.

Where is L'Hermitage Gantois, Autograph Collection located?

Located in Lille Centre Ville, this luxury hotel is within a 10-minute walk of Le Palais des Beaux Arts de Lille, Zenith Arena Concert Hall and Lille Grand Square. Rihour Square and La Grande Braderie de Lille are also within 15 minutes. Mairie de Lille Station is only a 4-minute walk and Lille Grand Palais Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 454 out of 699 reviews
Rating 8 - Good. 164 out of 699 reviews
Rating 6 - Okay. 54 out of 699 reviews
Rating 4 - Poor. 22 out of 699 reviews
Rating 2 - Terrible. 5 out of 699 reviews

Reviews

Verified

10/10 Excellent

Man-Yee Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the Spa treatment were great. It was a new experience having the sauna in a private room away from the Spa area. I had a really enjoyable stay. Staff and the restaurant food was pleasant. I really enjoyed the cognac collection at the bar. Loved the artwork on the premises. I highly recommend it for anyone who likes somewhere quiet to getaway for a few days.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, clean and comfortable. The staff were lovely. We enjoyed the repurposed property with all it's historic quirks and beautiful details. My only complaint is to add and improve the lighting in the bathroom.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thomas Roberts

Liked: Amenities
Absolutely perfect in every way. This hotel is in a great location, it’s beautiful and it is steep in history. Good value for the price.Highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 5 star hotel conveniently located in central Lille. Top class service from staff. Beautiful, spacious interior. Highly recommended.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Guilaine

Liked: Cleanliness, staff & service, property conditions & facilities
A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
This is by far the best hotel I’ve ever stayed in Europe! When they say five stars, they mean it!!! As soon as we walked into the hotel, we were warmly greeted. The staff is exemplary and immediately makes you feel like a valued guest! The gentleman checking us walked us to our room, turned on the lights, and showed us some of the amenities on our way to our room. The room is so comfortable and beautiful! Even the room coffee and filtered water are wonderful details that exceed any other hotel! The architecture is a masterpiece as they retro fit this luxury hotel into an existing building. The art in the hallways, the centered lounge, and spa are so classy and chic! I’m thankful that I got to rest here after three tiring days of exploring Christmas Markets in Belgium and Germany. This hotel sets the gold standard!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Love the place, always with a great ambiance, service and attention to the small things
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, it was really cool as it was a hospice for many years before it was converted into a hotel. The room was clean, beds were comfortable and the staff was amazing. The bar was stellar. If there was a question the front staff was there to help me out.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Marijke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the shower was good. Nice ambiance and a very good breakfast. The pool was a little bit cold and it was a pitty that we booked a hotel with a spa but we couldn’t book a treatment in all 3 days we were in the hotel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy guest

Stunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate. We will definitely return!
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

W Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and a good size. Staff very welcoming and good customer service. We had a lovely stay. Breakfast was plentiful and delicious. We had interconnecting rooms which was perfect for our family. However one of the showers was weak and not up to standard. The pool and spa was very clean. For the size and standard of hotel, perhaps more facilities like more showers and amenities would have been even better
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good stay, old hospice that maintains the old structure/gardens, pinturesque, only issue is that the place is quite old and you can hear people from other rooms or as walls are ceding, there are cracks in the e.g. bathroom door frame that offers little privacy.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were amazing. They lets us check in before 3pm after a very early start to the day. The room was so comfortable and spacious. It was made up every day when we came home in the afternoon - this is a rarity in hotels these days. The hotel is walkable to all parts of the city and in a great location for the metro which is two stops from Lille Europe. Pool and steam room were never that busy and I nice way to start the day or unwind in the afternoon. Would definitely stay again.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Sandra

Staff very friendly and helpful. Room amenities: Nescafe powder instead of good coffee in a 5-star hotel?? Handle in shower was broken. Tiles damaged. All in all much room for improvement
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty hotel

A really unique characterful property. Good faciliites and the pool and steam room were nice. The midday checkout meant we got opportunity to use them. The breakfast was quite poor given the room rate. We weren't offered fresh coffee, until the nespresso stopped working and the cooked breakfast was very poor quality.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel within a few minutes walk of the main square and old city of Lille. The hotel is sited in a former hermitage and lots of original features have been retained. It’s like staying in modern hotel with a museum attached and is fascinating to walk round. The staff could not have been more friendly, professional and helpful. The pool and spa were very welcome after a wintry day in the city. The only slight issue we had was in the restaurant where our order was somehow lost and we were unable to have our original choice of food. However, the staff were apologetic and we left satisfied.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Catriona

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

customer service needs to improve

This was our 2nd stay for the Braderie and the hotel is clean and comfortable. Breakfast was good and all very stylish. The service however was bad. The maid left our room completely unlocked 3 times. We alerted reception but each day had to request refreshed glasses/mugs and to lock the room. I met the maid and asked her and after that she left the full set of skeleton keys for the hotel in our unlocked door. The bar manager was aloof and too busy chatting with his colleague to serve anyone promptly. A few other guests complained. The night manager was gracious and pleasant clearly properly trained to work in hospitality and comped us breakfast and a few other things so all ok in the end We paid up the night before we left. On leaving 3 grown men at reception watched idly whilst we made 3 trips to our car - pretty poor. And if you are going to speak critically about your customers on earshot make sure they don't speak french. Not what I would expect from a Marriott
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

darcy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and great staff. The food was excellent and the architecture and atmosphere of the building was amazing- a true historic building.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

m

Liked: Cleanliness, staff & service, amenities
Everything was of a very high standard
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience all around!
Stayed 5 nights in Jan 2026