In-room safe, desk, blackout curtains, free WiFi

Reviews of House Boss Resort Hotel Lijiang

3.5 out of 5
House Boss Resort Hotel Lijiang
No.327, Wenlin Village, Yishang Community, Dayan Street, Lijiang

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and Beyond our expectations
Huge thanks to Della for providing us with service that went above and beyond our expectations. Della was the one English speaker that we had dealings with at the hotel. The fabulous service started with email communications to us a few days prior to our stay to ensure that we had enough clothing to stay warm during the morning and evenings, and also if we needed a transfer to the hotel. When we arrived, Della greeted us and announced that we were given a room upgrade for free. She then accompanied us to our room to give a general orientation of the rooms features. Della then offered to escort us to the path that led to the Lijiang Old City, and she fulfilled that offer after we spent about 30 minutes in our beautiful room unpacking. The room was one of the nicest, luxurious rooms we have ever stayed in. On the day we were leaving, Della even gave us small gifts made by her Mother and she arranged a taxi to the airport for us. Again, thank you very much, Della.
Stayed 1 night in Dec 2018
Response from Della on 17 Dec 2018
Dear Mr. Chow, Thank you for take the time to tell us about your experience in House Boss Lijiang. Happy to read you enjoyed your experience, I also passed on your good comments to our team who made your stayed experience enjoyable. We have been working to improve other service. I'm sure that you will have surprise next time Thanks again Great memories i am sure.Do come back! Sincerely, Della Chen

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
從火車站打車,不用十五分鐘,便到到了酒店門前,完全不需拖着行李箱在古城凹凸不平的石頭路上走。酒店主動給我們房間升級,我們不懂去古城的路,酒店經理主動帶我們走了5分鐘到五一街的街口,之後,我們沿著五一街一直行,便到四方街。 酒店的房間很大,亦有特色,周圍環境很清靜。 早餐是自助,選擇足夠,亦很味美。
Stayed 2 nights in Apr 2019
Response from Della on 23 May 2019
感谢您选择入住花雨东林及对花雨东林酒店的厚爱!“花雨東林”意为最适合居住的地方,多指东方,与古城木府旁“天雨流芳”牌坊遥相呼应,是大研古城东边的东大门。落户在古城东方文林村的HB花雨東林精品度假酒店紧靠“花雨東林”牌坊,步行到古城中心四方街约20分钟,交通便利!由几个热爱旅游、热衷文化、富有创意的人共同定调,并邀请著名设计师林振翔先生设计而成的高端度假酒店!客人如果想去古城,酒店前台接待都会带客人到古城五一街口并附上一张古城地图。酒店地暖供热,德国卫浴品牌科勒卫浴,鹅绒系列床上用品,全心专注您睡眠的睡眠专家慕思床垫,80支棉非常亲肤的床品,国际品牌酒店浴室沐浴用品Kalahari,国际品牌精油香薰,蓝牙音箱,无线WIFI全酒店覆盖,24小时热水,精致养身早餐,欢迎水果,免费停车。纳西传统的民居,房间都比较小,基本没有什么光线,完全靠灯光,花雨东林就规避了所有的问题,所有的房间最小的都有38平米,都带有一个或大或小的客厅,你可以把门敞开,面向整个庭院,感受到空气的流通,房间是引景入室,打开整个门,客人坐在沙发上,喝喝茶,翻翻书,看庭前花开花落,望天空云卷云舒,不知不觉,一天就在一个庭院中过去了。希望下次入住时有更多惊喜!