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"Staff spoke bad English standing around service T restaurant terrible did not know about menu terrible service "

"GREAT customer service and staff was always very open to assist in anyway they could. Wonderful view and quiet. On the downside, although there was free breakfast each day that we stayed, there was a service charge added to each day. This was not mentioned until checking out. Transportation from the resort to Manila, was not available. Instead, we were told that the security guard would take us to the bus stop!! Thank goodness my wife talked with the security guard and he knew someone who took us to Manila. "

"Great!"

"Great room staff are friendly"

"Clean room "

"Food was so much better than the last time i was in the property"

"Friendly staff"

"Hotel is potentially great but unfortunately a few things were broken such as the safe, phone etc and the water was sometimes cold. There was also a smell of sewage. I was very disappointed that the jacuzzi was freezing cold. Reception cited maintenance issues but they were fobbing me off. I asked to speak to the manager every day about these issues but I was told they are unavailable. On the last night I got upgrated to a bigger room but I feel that I didn’t get value for money and the manager failed to address or even speak to me about my concerns. Otherwise the room was nice & clean and the breakfast buffet was simple but pleasant. Lots of crew available who are pleasant but they were unable to do anything regarding numerous issues. "

"Theres no wifi. At all. Like it doesnt exist. Every single thing in the room is broke. The doors, chairs, table, shower, air. Everything. Its all broken. Host is rude. Communication is terrible. Room is terrible and dirty. Dont stay here. "