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"Amazingly friendly and helpful staff, luxurious environment, highly recommend "

"no a/c. "

"Very good"

"The facilities were excellent. The location to the Christmas market was perfect. Highly recommend!"

"Great Hotel, perfect location, rooms spotless (could do with better pillows) was a tad disappointed they don’t sell red wine by the glass, as was looking forward to a nice French red or a French beer after a long day in the road. Staff were super friendly and helpful. "

"Beautiful hotel! Friendly staff, great breakfast!"

"This is my go-to hotel when I am in Karlsruhe for business. The location works well, the restaurant is good, and the cigar bar is a nice touch. The staff is generally friendly and professional. The spa area is one of the highlights: spacious, clean, with a nice bar, a solid pool, and especially excellent saunas. That part of the hotel feels well maintained and thoughtfully designed. However, the rooms are a completely different story. Some of the single rooms feel extremely outdated, almost like a small guesthouse from decades ago. The design, furniture, and overall atmosphere do not match the standard suggested by the common areas. Even the suites, while better, are still clearly dated. It honestly feels like two separate worlds: modern public spaces and spa versus rooms that have not kept up with the same standard. If you book here, pay close attention to the room category. The difference is significant. And if you expect a more modern or premium room, be prepared for rates above €200 per night. Overall, a good business hotel with strong facilities, but the room quality is inconsistent and does not fully align with the rest of the property."

"Very clean and well maintained rooms, beautiful view of the river and theatre. Amazing shower. "

"Staff were friendly, room was spotless, great location. They also provide you with robes and towels to use for the Spa behind the hotel free of charge (just leave a deposit but you get that back once you return them)"