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"Good"

"Very friendly staff helpful with information and any questions. Able to store bags before and after check in/out with no problems. Tristram was extremely welcoming and chatty in a warm and professional way. The room had everything we needed along with free water and a very effective heating/ cooling system. A bit of fun with the toilet button in reception, try it if you stay. The hotel is close to walk to all major attractions and has shops/ cafes near by and the tram. Highly recommend."

"Lovely space and close enough to walk to everything we wanted to go to. Great bakery around the corner."

"Clean room, friendly staff, good location (train and bus stops on walking distance)"

"Brilliant location in the centre of Ghent. Staff were very friendly and do helpful. Facilities basic but more than adequate brekkie . Rooms were compact but spotless."

"Great hotel and location, In retrospect. We wish that we would booked two nights allowing us to fully enjoy the property."

"Clean, modern bright hotel Very well equipped, great location. Female receptionist upon arrival and departure was efficient and friendly, in a business like way. The breakfast staff member was also pleasant. On Saturday afternoon upon returning to the hotel after being out all day, I had popped down to the restaurant to request some milk for the tea and coffee in our room... The woman in the restaurant was quite rude and barked at me that she'd have to charge me for milk.. I hadn't realised there were sachets containing dried milk in the room as the sachets looked like sugar. Once this had been established I was happy to use these. That small encounter soured the experience of customer service. The staff member making me feel like I was requesting something for free that I wasn't entitled to! Not very hospitable service on that front!"

"I had a fantastic stay! Everything was absolutely perfect and spotless, which made me feel comfortable and carefree from the moment I arrived. It was truly a wonderful experience and I would happily stay here again. Highly recommended! <3"

"Nice clean property on the outside of Ghent. Parking is easy but expensive (20 euro). They do have lots of electrical charging points for cars so that’s for sure a comfort. Breakfast too expensive but that’s not a surprise."