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"This hotel is amazing i would really recommend it for families who love hiking in the mountains and having a perfectly relaxing spa hotel to retreat to before or after hiking. The kids room was also amazing and older kids have their own space to watch movies and play ping pong. Spa area is the main attraction of the hotel. It is absolutely stunning and in 100% spotless condition. it had 4 stunning saunas and a pool both inside and outside. Staff were newly recruited, very friendly but didn't...

"Great restaurant, wellness and hotel. "

"Nice hotel with great wellness area, exclusive suite was spacious room. Unfortunatelly the meals provided are below average and its taste varies hugely from day to day. In our case 2 out of 5 days the food was good, the other 3 days was merely edible. Also, the service in the restaurant is nothing but chaos, where everyone is doing everything. There is total lack of experience (e.g. Question: What white wine you have? Answer: Dry.) Drinks have to be ordered separatelly, not even water is...

"Vi har været i en super god hôtel-lejlighed- med et lille køkken og særskilt soveværelse. Sengen var lidt slidt. Internettet var fint og hotellet lå tæt på by og bjerge "

"Loved everything about this hotel except shower head is hand held. Highly recommend. Staff was amazing "

"Hotel is very nice, children and pet friendly. The staff is fantastic, the rooms are clean only when you come for dinner later than 7:30 pm there is not so much to choose from. The hotel is connected to the Aqua Center. "

"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"

"I booked an apartment at a 4-star hotel on Hotels.com. When we arrived at the location, surprise, the hotel only had 2 stars and the room we were offered was a standard room and by no means the apartment we paid for. The staff was very rude. It was a big spike."

"Standard double room advertised as much bigger, see photos e.g. with armchair and desk space. In reality, there is no armchair and desk available, apart from of the TV's, so the room is definitely smaller, e.g. the one you see under twin bed room. Some of the spaces will need some improvement in the next few years, but still a 4/5. Apart from this, I am very satisfied, clean, silent, and well equipped spaces, great kitchen ( food quality), the Wellness suit is AMAZING. And the Staff is...

"I stayed 3 nights in Family Apartments in Mountain hotel Kukucka. Apartment was nice with modern furniture, very clean with cool bathtub, there is balcony and equipped kitchen. We also tried breakfast in hotel Kukucka, which was nice. I would definitely come back! :) Enjoy your stay"

"Nice place with local shop nearby, best to have access to a car when staying here as limited public transport and little to no footpaths to other areas"

"It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room....

"Ich hatte einer schöner aufenhalt. Personal und eigentümer sind netter und hilfreicher Leute. Früstück war reichlich im Auswahl und menge. Ich komme gern wieder! Mit liebe Grüßen Raymond"

"We'd definitely stay here again. Nice staff. Nice location. Nice breakfast."