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"It breaks my heart to give this hotel a negative review but honesty is important. I have stayed here probably 100 times and i love it for many reasons, however the standards here are dipping. St Witz has many hotels in a small perimeter and this one is not cheap. It has the added attraction of offering a small fitness room, sauna and whirlpool. However on my last 6 trip either one of the sauna or whirlpool has not been working. Once is understandable.. but 6 times is unacceptable. On 3 occasions the hotel has hosted a Jewish festival which has attracted many gyest. No problem here except the level of noise. Add to this you have had children unsupervised in the fitness room playing and throwing things around.. this is dangerous and i felt uncomfortable to the point i had to leave that area. On this particular stay i was unable to access the Internet and when i spoke to reception about it tge lady simply confirmed that she couldn't get any Internet connection either. This therefore meant i could not do the work i had planned which was a problem with my job. It seens the hotel is "penny pinching" but not investing and saving on cost. A colleague of mine asked the reception staff what happened to the sweets that you akways use to have on the counter. That has also disappeared along with these little touches that made this place stand out as one of the best in St Witz. I have to say these things publicly in the hope that you address this review. I hope to see improvement."

"This is essentially a motel in Villers and as far as motels go, it was fine. The bedding and towels were clean but the room could not be called well-maintained otherwise. There were plenty of insects outside the doors and along the corridors. The fire alarm in another unit went off at 6:00 AM during my stay and remained blaring for around 10 minutes, though I cannot say whether this was actually the establishment's fault or whether the occupant was culpable. As far as staying in Villers, this is a reasonable option for a short stay."

"The maintenance was very poor in our room 129. The toilet roll holder and hand head shower unit were both hanging off the wall. The mirror light was not working with its wire hanging below the mirror. The lamped face mirror was fitted upside down or too low. I couldn't use it to shave. The sink drain plug/stopper would not retain the sink water."

"This is an experience to behold. Staying in a lovely French chateau. Dinner was superb and the welcome by the staff outstanding. The views and serenity are real values of this property. "

"room ok but needed a lick of paint"

"Good location. Good room. Phone number of hotel was not working so make sure you arrive before 9 pm "

"Very nice modern hotel with friendly staff."

"La literie, notamment celle du dessus, mériterait au minimum une vérification visuelle. Il est difficile de se reposer sur le serement, surtout lorsqu'il y a un doute sur la propreté des draps (présence de taches). Cela éviterait de dormir dans des conditions inconfortables. Au vu du prix, nous ne nous attendions pas à assisté à des prestations haut de gamme. Cependant, un nettoyage un peu plus régulier du sol et des rebords de fenêtres serait appréciable, ainsi qu'un entretien plus approfondi de la cabine de douche, notamment sous les poubelles. On pense que le personnel d'entretien ne dispose pas de suffisamment de temps pour effectuer un nettoyage complet. Peut-être serait-il utile de proposer aussi de quoi nettoyer soi-même dans la chambre. Nous remercions toutefois l'hôtel Kyriad pour son accueil à notre arrivée, pour avoir réglé rapidement le problème de carte démagnétisée, ainsi que pour le prêt de deux coussins supplémentaires pour la deuxième nuit, ce qui nous a permis de mieux dormir. PS : Il serait également utile de rappeler les règles de silence aux clients. L'hôtel était assez bruyant après 23h, ce qui peut être gênant, surtout quand des enfants essaient de se reposer."

"Tout s’est très bien passé. "