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"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid for it I wanted it, they refused to bring it out. I asked to speak to the manager several times no one would get the manager."

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"Highly disappointing. A very, very run down hotel. Room had a disinfectant smell, bedding minimal, carpet needs a good cleaning, and basic shower unit - a curtain around a plastic base - with a blocked drain that risked flooding. This is certainly nowhere close to the ‘Very Good’ 8/10 rating as presented by Expedia."

"Quality Breakfast Plenty of parking onsite Will stay again. Lots of stairs for those who may struggle. Rooms can be a fair distance from reception "

"Breakfast good, would have liked s rambled eggs as on low fat diet. Room cold to start with. Needed brighter bedside light. Like to read in bed and keep warm"

"If you're looking for a small-town English hotel experience, the GMH delivers. It captures "old world" charm, though it comes with unique quirks to be prepared for. We stayed in the massive “Hideaway” suite with 3 bedrooms and a living room. It was clean and the bed was comfortable, but it does show its age in "charming" ways. For example, there was a bit of sagging plaster on the ceiling and a hole behind a bookcase. The bathroom was large with modern fixtures and a great shower. The breakfast was a highlight. It’s served in a lovely room and included, allowing you to order a fresh breakfast off a menu. Jeremy, the manager, is very much a "character." He is very knowledgeable about the area and provided excellent local suggestions. He is clearly proud of his country and community. However, be prepared for a very dry, sometimes sharp English wit. As Americans, we had a few interactions that felt a bit "salty", including some unsolicited lessons on "proper" cutlery etiquette and comments about Americans in general. While some might find his sarcasm a bit jarring, we took it as part of the eccentric local experience. If you go in with a sense of humor and don't take the "instruction" personal, he adds a certain color to the stay that you won't find at a corporate chain. The on-site parking is a plus, and the location is excellent. If you enjoy a hotel with a strong personality, you’ll love it here. Just be ready for a bit of "education" on your table manners!"

"We had a room on the front of the hotel this time. We found it very noisy on the Sunday night as a homeless person was having an argument with someone on a bike. It went on for ages and I did hear Police sirens but it continued later. "

"Spacious accomodation with history and great feel. During the week you order breakfast from the Kitchen. On busy days (sunday) the breakfast is all laid out for a self help arrangement. Great Basement with games area. Pool, Snooker, Board games. Great area to walk to and enjoy a drink with friends. "

"Parked outside front of Hotel.Average breakfast,plates cold. Coffee station poor."